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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

Re: HTTP 404 issue

Thanks for responding. I need specific steps for when it happens. If you have a video, that would help.

Also, which model of Xbox are you using?

5 Replies

  • svveetsweetwings's avatar
    svveetsweetwings
    Rising Rookie
    1 year ago

    It happens on Xbox Series X, for me.

    The error pops up when the game is loading, and if you try to sign in to EA from the title page, if you try to go into MUT, if you try to go into Online Franchise, if you try to go into Superstar. Anything that needs to connect.

     

    it may be occurring while syncing players.

     

    last night I tried at a friend's house, Xbox series X. He was able to login and play, but when I switched over to my profile the same error (404) happened. I signed out, he signed back in, and he was able to play. We repeated the process a few more times and I was never able to play, but he was. So this is certainly an issue with certain accounts and not hardware.

  • Nuttba's avatar
    Nuttba
    Rising Traveler
    1 year ago

    ^^^ this fella describes it to a T. I can confirm I also tried this with a friend yesterday. Love that we are on the same thought train.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Thank you. I've passed these details and the video on. I'll respond when I have an update. That might not be until Monday though.

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