Accidentally delete your FC Mobile account? Never fear, we’ve got your back! Follow these steps to help restore your game progress!
Hey there!
Here are a few simple steps to help you restore your game progress and get back to scoring those goals.
1. The Magic of Linking: First things first—did you ever link your account to your EA Account, Google Play, your Apple Account, Game Center, or Facebook? If yes, fantastic!!! Your game progress should be safely tucked away. Simply sign back into the linked account (whichever one you backed up your game too), and voilà—your game progress should be restored!
2. No Link? No Worries! If you didn’t link your account, don’t panic just yet. You can try these two steps to see if you can get back into your game:
- Check for app updates and install any that are available.
- Restart your device.
3. Reach out to our Support Team: If all else fails, it's time to get in touch with our support team directly with your User ID. They’re ready to assist you and they will do their best to get you back in the game.
⛔ Unfortunately, without the User ID, they might not be able to find your account and help. So it’s important to always keep a copy of your User ID jotted down somewhere safe, just in case.
A Quick Recap:
- Linked Accounts: If you previously backed up your game, you can restore your game saves by signing in to the linked account.
- Troubleshoot: If your game wasn't backed up, check for app updates & restart your device
- User ID: Share your User ID with our support team directly for help recovering the account
- No User ID: Our support team can’t recover accounts without it, so make sure to keep it safe!
For further reading, here are the EA Help articles I used to whip up this guide for you:
- Save Your EA Mobile Game Progress
- Link Your Accounts in EA SPORTS FC™ Mobile
- Restore lost mobile game progress
- How to get help and find your User ID in EA SPORTS FC™ Mobile
Happy gaming folks!
Community Manager