Mobile Troubleshooting Guide

Easy Step-by-step guide for your mobile (iOS and Android)

Make sure Airplane Mode is off. Wi-Fi/Cell data should be on.

Clear cache data

Reboot: turn the phone off, wait 20 seconds, then turn it on.

Free up space (keep 2–5 GB free for updates and apps).

Test another app or website to see if the issue is app-specific.

Test both WiFi and mobile network

Updated 25 days ago

Version 16.0

Community Manager

Joined October 07, 2014

Official updates and announcements for EA SPORTS FC™ MOBILE.

Comments have been turned off for this post

mango_o322
Seasoned Newcomer
6 days ago
i play rivals for the rewards on thursday, my only free day of the week is today. I play and play and every game i DC. I have a decent computer, i pay good money for my internet every month, no other game online do i DC for bad connection. Ive seen other people here with the same problem and no official report from EA. Im getting really tired of this and i will, if not fixed talk to my lawyer about potentially suing EA. I have not put down a full day of work worth of money into a game that is more bipolar than kanye west. FIX IT NOW, AND PEOPLE MAKE SURE THE STREAMERS TALK ABOUT ALL OF THIS ITS UNACCEPTABLE.

Blog Post