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[10/4 UPDATED] Audio Crash

CG_Meathead's avatar
CG_Meathead
Icon for Capital Games Team rankCapital Games Team
3 months ago

Hello folks, 

The team is aware of an audio issue that is crashing the game and believes they have a fix that will be pushed later today. 

Thank you. 

 

Update: 


 The Audio issue will get fixed as follows:

Android will be getting a push sometime after this update and will hopefully hit 100% users by end of day.

iOS users running into the issue will be later in the week as we need to submit a new build for Apple to certify

 

UPDATE 10/4 - There will be a forced client update around noon today to get iOS users on the right client version, which will fix the audio issues. 

Updated 3 months ago
Version 3.0
announcements
  • CapEmbraer's avatar
    CapEmbraer
    Seasoned Newcomer
    3 months ago

    So what about conquest right now…iOS players are losing possibly days of the event. I won’t have the opportunity to catch up to my normal conquest completion level at this rate. I still can’t even launch the game. It crashes on the splash screen!

  • 1ymoznlujkkd's avatar
    1ymoznlujkkd
    Rising Novice
    3 months ago

    And we r gonna get compensated for this? I have an Apple product and if I can’t participate for a few days, that totally screws me in conquest, in territory battles. It’s a loss of energy and items in the store, and my dailies. How do u plan to resolve this?

  • Diblit77's avatar
    Diblit77
    New Observer
    3 months ago

    So since many of us can’t even get in the game. Are we gonna get compensated for the lost time in conquest, the raid, and TB?    My game was working fine until y’all forced us to update it today.  Would be nice to be able to get in the game. 

  • Drizzt01's avatar
    Drizzt01
    New Spectator
    3 months ago

    I'm assuming this still hasn't been fixed yet considering my game is still crashing from time to time (randomly).

    I have a Google Pixel 7Pro.  They're saying this has something to do with the volume?  I noticed that they posted a potential resolution for IOS, anything for Android?

  • wzxgwbxg1fli's avatar
    wzxgwbxg1fli
    New Spectator
    3 months ago

    I received some kind of download patch at around 5:30 pm yesterday pacific time, and everything worked perfectly until midnight when I went to sleep. I woke up this morning, and it started crashing exactly the same way it did yesterday, as soon as the loading screen appears with the spinning wheel. So how does it work for 7 hours and then not work?

    I am on an iPhone 13 max plus, iOS 17.6.1

    the game works perfectly fine on my iPad 🤷‍♂️