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Cheating and Appeals Process

CG_Meathead's avatar
CG_Meathead
Icon for Capital Games Team rankCapital Games Team
3 months ago

Hello Holotable Heroes, 

We have updated our process for you to submit a cheater or to appeal a ban. 

To submit a potential cheater, please fill out this form: https://forms.gle/SDaJmjYy1is2M8Rn7 

To appeal a ban, please fill out this form: https://forms.gle/BdaiA13JqiaZGDPbA 

Submitting a person as a potential cheater does not mean they will get banned automatically. We will investigate the account and act accordingly. For Privacy reasons no notification will be sent to tell you if any action has been taken. 

Appealing your ban does not mean you will be unbanned. You will not be informed on any decision we make. Bans issued under the previous cheater investigation system will not be investigated. 

We understand cheaters ruin the fun of any video game and it’s frustrating to see that happen here.

Under the previous system to address cheating in SWGoH, we banned more than 4,000 cheaters and we anticipate actioning on more with your help. We are aware that people will go to extreme lengths to cheat at a Video Game (Sounds weird saying that, but those people do exist). We take fairness seriously and we will not tolerate cheating in SWGoH.

With your help we hope to remove bad actors that negatively impact players experiences and deter others who may be tempted to. We look forward to continuing to make SWGOH a place you enjoy.

Thank you for your continued support, see you on the Holotable!

-SWGOH Dev Team

Published 3 months ago
Version 1.0
  • Apologies if covered, but is the result of a cheater report shared with the submitting player?  I understand that we won’t know what happens to a cheater, but do we at least get some recognition that cheating took place?

    Thanks.