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Softlocking issue with Update

CG_Meathead's avatar
CG_Meathead
Icon for Capital Games Team rankCapital Games Team
2 days ago

Hello folks, 

We are aware folks are currently getting hit with a soft lock state. 

Please go to your iOS and Android store to look for the Client Update to download, if you are unable to see it, check periodically.

PC Client players, we are working to get the update to the client as fast as possible. 

Tomorrow will be a force update. 

There will be a make good once this issue has been figured out. 

Daily Quest:

If you completed your daily quests prior to the update, you will have already received your rewards that the daily quest in the update would have given you. If you only finished a couple of your daily requests prior to updating you will not be able to complete you daily quest in the new update and we will be working on a make good once the update is out and running properly.

PC UPDATE

Close out your EA App completely and then reopen your EA App 

Updated 2 days ago
Version 4.0
  • Range1974's avatar
    Range1974
    Seasoned Rookie

    CG, how are you going to track the thousands that did some daily objectives prior to the update but not all of them to make good?

    my screen shot showing GW and two sets of challenges as incomplete did not upload. 

  • Am I supposed to see the episode pass in the store? I saw it briefly last night, but since the update, it’s gone?

  • So much whining in those comments. Just roll with it and do your best. “Do, whine not” 

  • ... Ya I got screwed out of alot of rewards... Fleet gac gac championship dailies etc etc... But it happens it sucks but it is what it is... Just a minor set back lol

  • 4dqv2etcra6x's avatar
    4dqv2etcra6x
    Seasoned Adventurer

    Did meathead forget to use “hi holotable heroes” for the first sentence?