Blog Post
Thanks for addressing the issues, even if that's just a statement.
The main thing I want to say, as part of those people who take time to report bugs and do some testing, not having a vision on the full process and how issues are addressed is worrying. And sometimes, even if you try and find the root cause of an issue (like this one where it's a simple tuning error) and you see that after 6 months, this thing is not solved, that's infuriating.
There are so many small issues outside save corruptions that are quite annoying and ruin the immersion (like at the moment it's wrong hats on situation outfits, but every new patch seems to bring 30 more issues while 20 were solved), that taking a step back and investing ressources on getting things tested and solved would be great for players. I know that's not the most profitable solution, but I see more and more really invested players loosing their interest in the game (as I did), and in the long run, that's not a good thing.
I would rather have no new content in the game for months and having teams work on solving issues. I'm aware that's not the same teams working on all the aspects of a pack, but in the meanwhile, time could used to prepare the next packs better in terms of CAS or build/buy items (or even refresh and enrich some content like in the Spa Day refresh, adding simple beds where we only have a double, convert clothing and hair to other ages groups, etc...).
Yet again, as Mo said above, that's more an issue of upper level management and priorities, and the vision for the game.