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The Sims Game Info Hub
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Investigating Game Launch & Save File Issues

EA_Cade's avatar
EA_Cade
Icon for The Sims Team rankThe Sims Team
22 days ago
Sul Sul Simmers, If you’re unable to play The Sims 4, we want to hear from you. The more detail you give us about the issue you’re having, the more it helps us be able to replicate it internally,...
Updated 23 days ago
Version 1.0
the sims 4
eleanorsawya's avatar
eleanorsawya
New Spectator
19 days ago

Hello, I’m playing on my Mac except the game has been unplayable since the most recent patch update. 

  1. My game launches but endlessly loads on manage worlds or crashed 
  2. The game loads but I can’t access my save files, or it will just keep sitting on manage worlds and not let me further.
  3. This is happening for every save.
  4. I don’t use mods
  5. The issue persists