Restoring Balance and Soothing Ailments
Update 7/29/2025
PC: 1.116.240.1020 / Mac: 1.116.240.1220
Console: Version 2.17
Sul Sul, Simmers,
We’re here with an update to address a few of the top concerns you've been sharing with us, including bug fixes, Gallery access for consoles, and improvements to the Ailment system in Enchanted by Nature. Thanks for sharing your thoughts and feedback with us, and we’ll continue to review if more tuning is required in the near future.
Enchanted by Nature - Ailments
Today’s tuning update reduces the frequency of Ailments by up to 75%. To provide more context, there are two primary sources for what causes Ailments—Contagions and Imbalance—and we’ve made improvements to both based on your feedback.
With Contagions, we’ve significantly reduced how contagious Ailments are, resulting in Sims contracting an Ailment every 3 days on average instead of the previous 1 day. If your Sim is living in a big household and/or seeing clients as a Naturopath, Ailments will happen about 40-50% less than before.
With the Balance system, when a Sim becomes Very Imbalanced, Ailments will appear. We have adjusted the extremes of Balance which affect how frequently Ailments could appear. Previously, witnessing a death and having extreme emotions such as Mortified and Hysterical instantly took away all Balance, causing the Sim to instantly feel Very Imbalanced. Now, extreme emotions still drain Balance faster than regular emotions, but leave time for Sims to react and get proper care.
We’re exploring what additional Ailment control could look like, and look forward to hearing your feedback after this update.
Enchanted by Nature - Fairy Wings
We wanted to share more information about Fairy wings, and when they’re supposed to appear. There are over 360 positions and unique interactions surrounding Fairy wings that our team reviewed and tailored animations for. By design, there are certain activities where Fairy wings will intentionally be tucked away, such as lying down, sitting, or riding a horse. This is to avoid clipping or animation disruptions to complex objects, which could introduce additional technical difficulties to players. If you’re experiencing Fairy wings not showing up after completing several interactions where they should be visible, we would love information via the Forums to aid investigation.
Console Connectivity
We’ve been investigating reports that some Simmers on consoles have been unable to access the Gallery and claim Event Rewards, and being told an “Online Connection is Required” or seeing only Library on the Main Menu. This is due to a User Agreement pop-up not appearing where it should. We’re working on resolving this and in the meantime, you can restore full access to the Gallery by going to “Game Options” > “Other” select the “Link EA Account” button and an updated User Agreement will display. Accepting the updated agreements will prompt you to restart the game. Selecting “Confirm” will restart the game and restore your connection to the Gallery. As always, make sure you have saved any progress before restarting.
Thanks again for all the passion and love for Fairies!
-The Sims 4 Team
Bug Fixes
Enchanted by Nature
- [EA Forums] Ailments now are less contagious between household Sims and much less contagious from public toilets. This results in Ailments triggering up to 75% less often depending on your household size and other factors.
- [EA Forums] Balance is now more… balanced. Witnessing death and having extreme emotions such as Mortified and Hysterical no longer cause a Sim to become Very Imbalanced.
- [EA Forums] For players with Seasons, the Naturopath career now respects holidays so its Sims have the day off.
- “Sponge Bath in Bathroom” (at The Mossveil Fairy Hub) and “Bathe in Water” (in ponds for Sims with Natural Living Skill) now clean Sims who have been singed by fire.
Werewolves
- [EA Forums] Werewolf noses now have color options once again in Create a Sim.
Base Game
- [EA Forums] During a limited-time event such as Nature’s Calling, Sims now remain at work or school when other household members travel or join a career.
Multiple Packs
- Get to Work Aliens and Sims wearing an outfit from DLC packs no longer look pitch black or have invisible bodies when played in a game that does not have those packs.