Missing Content on EA
I'm missing a lot of the content on my EA account! My username was also reverted to its original. Idk what else to do, I've already logged in and out of the account and tried to sign in on different devices. There haven't been any suspicious sign-ins either. I still have the downloaded content on my computers but I can't access any of it because it says that I don't own it. If I cant get anything back to play my games I'd just rather have a refund for all of the content it was a lot of money :( pls help!1View0likes0CommentsDelay between click and interaction wheel appearance
Hey there! So, like I say in the title, I have a bug that's currently driving me nuts. Whenever I click on a fridge, a computer, or a sims, it takes like between 6 to 10 seconds before the interaction wheel pops up. It's making the game straight impossible to play. I've tried to delete all the mods, repair the game. Delete the game alltogether and re-install it entirely. I've tried to make a clean install of my windows, same with the graphic card driver. I emptied caches and whatnot... I'm at complete loss here. Does someone have an idea on how to resolve this? If it was only with the frigde and the computer I could tolerate this, but with the sims it's just making this unplayable! Thanks in advanceFluffyGrimmy3 hours agoNewcomer14Views0likes2CommentsPlease help me to retrieve my account my sims 4
a while ago i ask customer service to help me my problem how to repair my account in sims but he ask me to install my sims and then re install after i re install my account cant load may i ask your help plssve2wim2sk6o7 hours agoNewcomer15Views0likes1CommentNeed help with Sims 4 Play
Good Day, I am checking here to see if anyone else is having this issue. While playing my screen in the game goes black I can see the thought bubbles of the sims and nothing else. They are still moving around and also I can not save the game the only one is to do it by managing worlds. Then I have to kill the game via the task manager because I can not get out of the game at all. I have attached a screenshot of what I am seeing when this his happening.21Views0likes2CommentsSo Saddened & Disappointed - Any Simmers Relate?
I never thought I would do this as an avid Sim lover and player for over 15 years. But, I have reached a point where I am discouraging people from purchasing the game or purchasing new packs all together. Context: I went three years without playing due to not having a PC and finally (solely to play the game) got one in May of this year with great specs and I am so saddened by what I’ve returned to. This is the most buggy, dysfunctional, frustrating experience I’ve ever had. I can’t play the game for more than 15 minutes without it literally shutting down in my face, and once I fix that, EA sneaks in another update and before I can stop the install, my game is broken again - this last patch is taking the cake for me. Game will not even function with no mods or CC, just base game play and some packs and yet, it’s still a completely broken game. The only things that function seamlessly are CAS and Build Mode, so you’ll spend hours building something that you can’t play. So crazy that I can’t enjoy the things I’ve paid for at their most basic, bare bones level! I even let the game just run for a few hours and let my Sims autoplay and it STILL broke. I have tried bug fixing for houuurs and commented on so many forums I’ve just decided to stop because the game that I paid for, and bought a PC for, that is not only still being sold but constantly has new releases and packs should work without a labyrinth of manipulation tatics and constantly hard resetting my PC (crazy run-on sentence but I’m frustrated so forgive me). Maybe instead of constantly flushing out new broken packs, improve the quality of the game at its current state?! I’m so disappointed and almost hurt by EA’s lack of response to the continuous negative feedback they have been receiving. Mostly, I’m saddened that a game I once loved and spent hundreds of dollars and thousands of hours on has come to this. I genuinely love this game and have so many fond memories playing it but this is starting to feel like a joke. I hope things can come around soon. I don’t know if there’s a petition somewhere but send it my way because this ridiculous. Hopefully, things will improve but boy am I disappointed about what I’ve come back to.ashpxsh2 days agoSeasoned Newcomer84Views0likes4CommentsDownload will not save in Documents Folder?
I needed to remove my OneDrive for work off my laptop; for some reason, my sims game was playing and saving to this location. The file path was HP/User/OneDrive/Documents, rather than the standard HP/User/Documents folder. I was having an issue with mods as well, so I tried to backup, remove, and redownload. In the process, I lost my saves (but that was my own error), but now the re-download is not working properly. I have tried changing the download file path to Program files, Program files x86, and the standard documents folder. None of these paths work to give you the standard Documents/ElectronicArts/The Sims 4 path, which contains the mods and traditional folders. Every download is now downloading files like "EP01"-"EP14" vs the traditional folders. I can play the game and all of my downloaded content works, but I can't use any mods or CC because of the very strange download location and files. Please help!!!LindseyCS4 days agoRising Newcomer34Views0likes4CommentsMy Game is totally freaking out
My game has totally gone crazy, it's my favorite game and I can't play it anymore: for two days now, my game totally freezes while my sims do the simplest and most trivial things. For example, my sim goes to the toilet and stays on it for a few minutes and then time freezes. The time counter no longer advances but the sims continue to repeat the same actions endlessly. I tried clicking the 0 to make the game stop and then restart it, but it crashes again. I also tried to do "reset a sim" but it doesn't work. Please, someone help me!!Edorip4 days agoSeasoned Newcomer39Views1like1CommentGame Not Launching
My game isn't opening through the EA app. I have already tried removing the folder from Documents > Electronic Arts, but it still doesn't start, and no folder appears in its place. I backed up the original folder, but I don't know what else to do to fix the problem. My antivirus is disabled, and I have tried restarting the computer multiple times.38Views0likes1Commentmy game was DELETED
I am playing The sims 4 for over 1 year. Today i opened the game via steam and EA and found out that all the world, the characters, and everything is missing! like i have never played! the only option i have is to start a whole new game. does someone now what to do?45Views0likes1CommentBluescreen after 2 min in game
Hello everyone, After the Sims 4 update I can no longer play for more than 2/3 minutes, the game crashes completely - blue screen error message not given. Before the update everything worked fine with my 12 expansion packs. It's not the PC - SSD card, graphics and CPU are perfectly adequate - Cyberpunkt runs without any problems. I have already carried out these points: Update of all drivers System component update Deleted all caches, also via RAZOR CORTEX Deleted certain cache files in the Sims4 folder Reperaid system fieles with sfc scan now and dism Check disk, BIOS update, XMP disabled and lowerd memory freequency Uninstallation - 6 times Installed - 6 times I do not use any mods Unfortunately none of this has helped aswell as the EA support - please help DxDiag already checked by support all good. Thanks for your helpSimonetta_906 days agoRising Newcomer42Views1like1CommentThe Sims 4 not Loading
So, I have been having this issue for a little over a month now. When I open the EA app, and click play on The Sims 4, it says I'm playing but nothing shows up on my screen, it stays on the home scree. I think go to my home screen and double click the sims 4 to open the game, it them opens my EA. app back up and says it needs an update and to visit the game hub. Nothing needs updated. I have done the app recovery and cleared the cache, I have restarted my computer several times, i have uninstalled and reinstalled both the Ea app and the game more than once, I have also repaired the game and still it will not work. I have no mods installed, my ran is 16gb I have 512gb storage and a 3.20hrtz on this new computer. Any other suggestions?PrincessFawn977 days agoRising Newcomer65Views1like1CommentLaptop recommendations
Hi please help! im looking to purchase a laptop so i can play sims 4 again. Ive found 4 different laptops and my budget it’s £350. I am wanting to get expansion packs! Can someone please recommend https://www.currys.co.uk/products/acer-aspire-3-14-laptop-amd-ryzen-3-256-gb-ssd-silver-10251044.html https://www.currys.co.uk/products/msi-modern-14-14-laptop-intel-core-i5-512-gb-ssd-beige-rose-10251872.html https://www.argos.co.uk/product/6827287?clickSR=slp:term:laptop:14:203:1 https://www.argos.co.uk/product/3088782?clickSR=slp:term:laptop:1:82:1chloe78008 days agoNew Novice99Views0likes7CommentsSims 4 Pc help
I've been having issues with my game crashing so I completely re-downloaded the ea app and the game and now it crashes as soon as the loading screen pops up, I have no mods or cc installed yet but I would love to play with my mods again. Any advice?dmeme_queen8 days agoSeasoned Newcomer66Views0likes3CommentsWhy will my game not save progress any longer?
This is bs. After all the money we have pumped into the Sims over the years... I AM NOT HAPPY! I have over 12, 000 hours of play time and now, it won't save my game. Seriously!? I guess I get this for being a loyal customer for over 24 years. 🤑🙄🤬Starrynight12049 days agoSeasoned Newcomer236Views6likes5CommentsGame crashes when trying to travel
I noticed that whenever I wanted my sim to travel somewhere else, the game would load normally but then after a moment it will crash out of nowhere (the plumbob keep moving during this). The crazy thing, I played earlier today and I didn't had this problem at all. I've tried removing my mods and found some that were conflicting with the game's files. I removed them and load the game again and it seemed to work for a few minutes but crashed again.Egarci80299 days agoSeasoned Newcomer43Views0likes4CommentsLaptop running out of room
How do I take stop an expansion pack from loading in ea? My laptop is getting full.darlasplry9 days agoSeasoned Newcomer29Views0likes3Commentssims 4 launches in background origins app
when I start the sims on windows 10 origins app the game just starts up in the background and I am unable to see or play the game. I can see that the game is running through system prosses and the play button on the origins app in gray as if the game is running. no error codes come up on the game or app things I have tried: Fresh reinstall of origins app and sims 4 itself clearing the cache in the origin's app repairing the game make sure game and app are up to date downloaded the game on steam to see if I could launch from there. no luck I went through permissions through properties of the game and app to allow all made sure all the drivers were up to date on my pc I have even put a fresh install of windows on my pc and fresh install of app and game, and it still does the same thing I have watched a few YouTube videos on how to fix but have not found anything new I haven't tried any suggestions for help would be appreciated thank youNeonjello699 days agoSeasoned Newcomer17Views1like1CommentI NEED SIMMER'S HELP! (Disabled mods/Cc)
Since the new lovestruck update I've been trying to use mods/cc but they are not working.😭I've looked up many Youtube videos and articles but nothing has worked. When I open the game it tells me that the mods are disabled and to go to game options and turn them back on. I'll do that and then I click apply changes but whenever I reset the game even if I have no cc in my folder, when I open it back up the settings reset. I've done this as admin, download all the new versions of cc and mods, created a new folder, repaired my game, and even un and re-installed my game but nothing works. The sims is my way to relax and escape from the real world and it is really hard when I can't afford a lot of packs for I use cc and mods. I really need help so if anyone can please let me know, thank you.41Views0likes1CommentHouseholds gone after reinstalling Windows?
Yesterday I reinstalled Windows on my pc and since I wanted to keep my progress and households in sims I thought I could just copy the entire Electronic Arts folder to OneDrive. After the reinstallation I downloaded sims again and replaced the new Electronic Arts folder with the one I had saved in OneDrive, but when I opened sims none of my households were there. I looked in the saves folder and it was also empty. All of my mods are still there so I know that I've got the right folder. I had not saved the households in my library, but I didn't think that was necessary? I'm guessing that they are gone for good but I just wanted to see if there is anything left I could do or check to get the household back. I'm also wondering if I have to save households in the library to be able to transfer them as files for future reference?wayyaa11 days agoNew Novice20Views0likes1CommentSims 4 Technical Issues
I'm encountering two issues (bugs) while playing Sims 4 that are really frustrating: 1. I'm unable to change between household members while playing. The game freezes on one household and I can't switch to another member until I stop and restart the game. 2. I'm unable to save the game due to an error that keeps popping up. As a result, I've lost my progress several times. I've tried multiple solutions, but the issue remains unresolved. Note: I don't have any custom content (CC) or mods. I would really appreciate some help in fixing these two frustrating problems.46Views0likes1CommentI can't save my game anymore
And I don't even get an error text, nothing. It just doesn't save. For some reason this only happens on my main save, not on the other one. I've cleared my cache, repaired the game, did a folder refresh and re-installed the EA app. Nothing helps.YoungerSatan11 days agoSeasoned Newcomer111Views2likes10CommentsConstant Crashing
Hi, up until a few days ago my game was running great. I don't use mods. Only CC for hair, clothes and house contents. My game would shut down after 10 min of playing. I've done EVERYTHING! Including setting my computer back to factory settings. It still crashes after 10 to 15 min and does NOT hold a Save. Please, before I pull my hair out, is there a fix? I literally have nothing on my computer but Sims and it's a new computer with all updated components. Thank you.tap0495011 days agoSeasoned Newcomer62Views0likes3CommentsSims 4 takes too long to log off.
Hello, I think that I might know the answer to this one, but I thought that I might ask. Lastly, my Sims 4 Game is taking too long to log off of. It's taking about 10 to 15 minutes for it to log off. I did save it, but how do I fix this?SimSeeker11 days agoSeasoned Newcomer23Views0likes1CommentMy Sims 4 Expansions are gone! (Edit: Fixed!)
Hey everyone, Been playing the sims 4 all day, but went to start it this evening and some of my packs are missing. I own the game through Steam, with some packs from Steam and some packs from the EA app. The folders for some of the packs are missing from my game install folder, and the game says I'm missing packs when I launch my save. I own everything except the kits, spooky stuff, home chef hustle, crystal creations, batuu, For Rent, and Lovestruck. (as far as I can remember. I can check for a specific list if needed) All of the missing packs are from steam. Below is what I'm seeing in EA App (Not all of the downloadable packs will fit on screen) I don't know what could've happened. It's been working fine all day until now.Solved151Views2likes14CommentsFrustrated
Hey People, I have some Issues. I play Sims 4 now since September 2023 and since then i wasn't able to use cheat's (strg+shift+c) it just dont work. The EA team send me some websites to clean or safe boots my system configurations, but still it didn't work. i really love this game, but i cant use it the way i want. Maybe here i can find someone who can help me with this issues. i would appreciate every help.58Views0likes4CommentsPlaying Sims4 without internet
I lost my internet for 48 hours due to technical problems. I tried to play Sims4 but the EA app logged me out when the internet went down and wouldn't let me log back in without an internet connection. is there any other way to play the game when something like this happens? I cant believe I just paid thousands of dollars for a game I basically don't own.jujee5517 days agoSeasoned Novice64Views2likes1CommentIdle Sims
I've been coming into an issue where every sim stops doing what they're doing and just idles. I have tried the reset sim cheat but that hasn't worked out. The most frustrating part is that time keeps going by and my stats will continue to drop until something just clicks into place and the game continues. I have tried to verify the integrity of my files and hoped that would work but it does not. Has anybody encountered this issue before? Any ideas on how to fix it?DandyMoonSheep17 days agoRising Newcomer28Views0likes1CommentMajor Glitching/Crashing Issue
I hadn't played the game for maybe a month(?) until today, and there was an update that required my mods to be shut off, so I let it do that, turned mods back on, and started the game- But immediately, I saw there was no Sim in the bottom left corner, which was weird... So I went to the map, opened my list of households, which were there, but again, showed none of the Sims in them (both mine and pre-made)! The amount of Sims I have is also shown as 0/200, which honestly scares me, because does this mean whatever's happened has deleted all of my Sims? Is every single one I made gone??? ;-; Hovering my cursor over any of the occupied houses on the map bring up a glitchy, blue box in place of the people. If I try to visit any location, the "Select A Household And Sims To Visit With" pops up, but yet again, it shows no Sims to pick from and select, so I cannot do anything. I can only play as the last household I saved with, but even if it actually showed the people, I additionally realized I cannot even click/use anything, AND there are no NPC's as mentioned to interact with. Attempting to load CAS results in an eternal loading screen that crashes EA and the game has to be shut through force quitting. The game is broken :( I don't know if this is an issue several others already dealt with and resolved, but does anyone know what may be going on and could help find a solution? Turning off mods does nothing at all...:_Dpwinkydwinky17 days agoRising Newcomer81Views0likes1CommentAll my saved games are gone
Hi, So i paid for the seasons extension, and at first it didn't want to download at all. I have tons of free space on the disc, and the extension requires about 1.3 Gb After several attempts to download (it just didn't start), I decided to just restart my laptop and try again. After I restarted it, the seasons extension finally got downloaded, but when I enter the game, I see only a "New game" option, with no "Resume". I tried "Repair" command on EA app, but it didn't help at all. What do I do to get my progress back? I've been playing for 300 hours already, as the banner says. But all my saved progress is gone.b5vegg17o3gp18 days agoSeasoned Newcomer120Views5likes8CommentsEA App crashing
Same issue here. I already tried to launch the EAApp first but always get one of the following: Then after I hit the restart app button: And then: And after clicking Run Update: And... nothing.. the app just close and then rinse and repeat.... When launching from steam it just open this EAApp window: And then: It does not make any sense saying that "you're connected to internet" if the update script was able to connect. Please fix it, it is really annoying to have this app running in the background doing more that just checking the integrity of the games we play. If we are going to profile us using this app to sell this info to 3rd parties at least let us use the game for god sake.MvQmXYxyA19 days agoNew Novice270Views3likes9CommentsFIX THIS PLEASE
i purchased 3 kits today expecting to actually be able to use them and the game STILL DOESNT WORK i spent money and can’t even play this is so unfair and frustrating i can’t click on sims and they’re just stuck in a command i told them to do literally 2 days ago i’ve just been getting on to see if they can actually move but no everyday it’s the same :D woohoo this is SO FUN🙄 please fix this it’s so so so stupid that it’s been like this for as long as it has been i’ve seen posts from a month ago explaining the same situationktppddmx5b8g19 days agoSeasoned Newcomer58Views0likes4CommentsIssue with a disk copy of an expansion pack.
I recently purchased 4 disk copies of Sims 4 Expansion packs. But when I try to install them it prompts me to install the Sims 4. I already have the Sims 4 installed on both Steam and the EA app. Any suggestions on how to resolve this issue are welcome.SolveddownerIDIOT219 days agoSeasoned Newcomer34Views0likes3CommentsProblem with game start
Hi yall, after couple of months I tried to play the sims 4 and after clicking “play” button it asks me to log in. When I do it, it simply just says that my account is linked to epic games account and nothing happens afterwards. I don’t have any mods installed. Pls help memarcinandkamil7721 days agoSeasoned Newcomer71Views0likes3CommentsI am on my last nerve with this!
I have uninstalled and reinstalled sims, I tried running as administrator, I tried completely uninstalling and reinstalling EA and everything else. I can get it to work for a short time, Like two days or so. But then that problem prosaist, It says "This system can not find file specified." Then wants me to repair it, When I try to repair it it says "EA doesn't have the right permissions to continue." Very frustrating and I feel like I've tried everything to fix it. And I can't even play or run my own game. Can someone please help because I'm about to Throw My Laptop Out The Window!!!84Views0likes1CommentSims 4 will not save after August 2024 update
Not sure if this is just my game but after the August 2024 update I can no longer place fences?! (but I can place build/buy objects.) I cannot save my game. I click save and I just get the turning circle forever. I don’t play with cc or mods. I play on the EA app on PC. Can anyone help?izzyheuck22 days agoSeasoned Newcomer662Views10likes10Comments"The specific file could not be found"
Hello, I have been unable to play the Sims 4 for several days because it won't open and a pop up appears saying "the specific file could not be found". I have tried both repairing the game and reinstalling it but to no avail. Is there anyone who can solve this? I don't have any mods or cc.GaiaT0422 days agoRising Newcomer67Views0likes1CommentFreezing
Hey guys, my game freezes randomly and i can‘t do anything about it. I repaired the game but it didn‘t help. I‘m playing and at some point it freezes i can‘t switch to another sim or leave the household or leave the game. The only solution is to restart my pc. As anyone the same problem?Alxnasophxe22 days agoSeasoned Newcomer93Views1like8Commentsgame refuses to open
hi y'all, i've been trying to boot up my sims 4 off of my ea launcher and it simply. won't open. i've repaired it multiple timers over and the launcher always traces the issue back to the desert luxe kit but afterwards when i try to launch the game itself the launcher tray will disappear as if starting to run the sims before appearing again. i'm stumped- i had just downloaded some more mods before this problem occurred but i'm very sure they weren't downloaded wrong. i don't know what's wrong. any help would be appreciated, thanks:)49Views0likes1Comment"System can't find the file"
When I try to open my game there is as an error opening it saying that the s but I didn't move it. Also, everytime I try to repair, the process stops and I cannot play or fix the error. Anyone knows what can I do withou losing the game Im playing?MartaPN_9722 days agoSeasoned Newcomer33Views1like1CommentMy packs are all installed but they aren't showing up in game
So basically, after like a couple months, I went to play the sims 4. I deleted my mods file bc I knew a couple patches had been released so the mods would've probably broken the game, then I opened ts4 but I have no packs anymore. I checked the EA App and it says they're all installed but even after clearing the cache they aren't showing up. Any help would be appreciated x30Views0likes1Comment