Recent Discussions
Game Gallery and Access
Hi there is anyone having issues opening the Gallery. I've been trying for over a week now. I've completed a clean install, deleted all mod's and CC. Deleted all my saved games. When I go into the gallery it looks like it is still loading, then a red cross appears across the designs and asks me do I want to delete them. This also stops me from downloading items from the gallery, Which is really frustrating too. Anyone have any thought's? :( Its spoiling the game enjoyment.
Game Crashed
I’ve been having so much trouble with my game since the update. It’s still crashing and I’ve never had my game crash! I’m not seeing anyone else talking about it anymore, I feel like everyone fixed it except me. I tried everything! I removed broken mods, I updated all my mods, I tried to remove the mods from my sims 4 folder completely, I’ve installed and reinstalled it, I’ve repaired the game, I’ve done that thing where you remove version 4 or 7 of the last saved game, I’ve removed my script mods, I’ve restarted my laptop, I’ve went online and offline, I’ve installed so many mod managers. I even tried getting the game through steam and NOTHING. It still continues to crash. Please help, I don’t know what to do anymore I’m really bummed :/
My Sims 4 Keeps Crashing
I went from a laptop to a desktop. Ever since the update and change my game keeps crashing, without warning. I have uninstalled it several times, and I am currently playing with ZERO mods. I assumed I had a bad mod or cc.... even after removing ALL cc and mods, it keeps crashing. I attached a DxDiag... please help.
Odd behavior
So I have been lucky with sims, never had problems (apart from the usual, i am gonna freeze and shut down for no reason) (so i save often)...apart from yesterday morning :(... So i was in build mode, and after a while it wouldn't let me build , i was building a fence and placed one and when i placed another the first fence would disappear. or when i tried to place a chair it disappeared to. then I would go into live mode and the game wouldn't play (stuck on pause) I could go back into build mode but cant build. Going to main menu I would be stuck on loading screen. So have to alt,ctrl.del. end task. Logged out tried again, same again. Logged out again, but went to build only for same lot, i could build - great -...but when i went to play the sims same issue again. OK so uninstalled everything, Put my save file on a USB. Went to move save file after installing---and its not there ----- OK so my question...why did this bug happen? was it a corrupted save file? how does one get a corrupted file? How did I loose a save file on a USB? How do I get over loosing over 3 weeks of work :( ? How do I stop this from happening again? Thank you for reading and any help that is given.Error message pops up on loading screen before main menu
I haven’t played the sims in a few weeks and now when I try to load it up it’ll start up but not go to the main menu and it says sims 4 has stopped working and windows will close the program and notify you if solutions available I’ve uninstalled and installed and took all the mods out of the folders and cc it still does itConstantly crashing and flashing
I was saving my game slot (as usual) but when I got on later it decided to flash and crash. I have tried removing saves folder.. also removing the mods folder to see if that was the issue… no it wasn’t the issue at all. It’s still doing the same thing. I need the help asap sims is my therapy 🥹 I have uploaded my dxdiag for yaGame keeps crashing
My game keeps crashing or freezing to the point where i have to manually close it. The longwst i have waited while it froze just to see was 27 minutes. This is a new issue i have been having since the last update 29th of april 2025. It gets worse when i try to acces the gallerly. It also seems to be happening more in cas then in build or live mode. Yes i do have mods so i tried playing without mods but it still happens. That means its not a mod breaking my game. I first posted this in bugs but was told to move it here.The screen freezes whenever I open the game. Please help!!
I recently updated my laptop to Windows 11, having played the game regularly. Now, when I open it, the game freezes and I cannot move the mouse. If I return to the desktop then reopen it, the game will have loaded, but I still can't click anything or move the mouse. I have already reinstalled my graphics driver (Intel Iris, I think - this might be wrong!) and moved all of my mods out of the folder. I also reinstalled the game. I have attached a dxdiag. Any other ideas would be greatly appreciated. Thank you!
Game won't load
My game won't load, basically. When I click the play button it opens and gets to the loading plumbob screen, but then right before it takes me to the main menu the music stops playing and the game crashes, sending me back to the EA app. I just updated my game today, also. And I removed my mods folder and started the game up again to see if that was the issue, but it did the same exact thing, so I don't think the problem lies there, but here is my dxdiag:[PLEASE READ] Sims 4 deleted some of my saves.
hii!! so yesterday I moved my Mods folder to an external hard drive with a symbolic link, y'know, the usual. at first I had accidentally moved all my Sims documents (mods, cache, saves, etc etc) to my external hard drive so the symbolic link didn't work and I moved all of them back. anyways, I finally moved just the mods, got the link to work, and booted up a game of the sims. I had no saves and it looked exactly how it does open opening the game for the first time. I closed it and went back to my files and found my saves in my app data, even though the mods and such were in the "public" user app data. anyways, I moved them to the correct save location and booted up the game again. I had my saves, but not my most recent 2 or 3. I never deleted ANY of my saves when moving stuff and when I accidentally moved all the sims documents to my D: drive I moved it back to my C: drive where it was to begin with without skipping any files except a few mods ones because I didn't have storage for those (I kept them in an extra folder in my D: drive while I moved the right things and when I got the mods to my D: drive properly I put them back in the D: drive's mod folder) i've cleared my recycle bin since before booting up the game and I didn't see anything that looked like a save file (yk how they say like save_00089 or so? yeah, none of those.) and have gone through my recycle bin again afterwards to check and once again nothing was there. i've searched for "save" in my files and only saw the correct save folder that I know only contained the few saves I had left and a scratch folder which had nothing in it anyhow. where are my saves???? I want to get them back so bad I worked so hard. please helpPacks do not show up in order history but do show up on download history
I have two packs that I bought a while ago, Vampires (downloaded December 21 2024) and For Rent (downloaded November 26 2024). I also had Growing Together but that one isn't even in my download history. Both are shown in my download history but cannot be accessed in game or downloaded in the store, as the only options are to purchase the packs. I also had Growing Together but that one isn't even in my download history. I tried a few online fixes like the one where you check for the game files for the packs, but I have ep13 (growing together), ep15 (for rent), and gp04 (vampires) in the correct location. I can't find anybody else with this exact issue though. I was on the EA support chat and was told to check my order history, which had no records of the packs, and my emails which also have no record of the packs. I'm just really confused because I literally have game saves that I can go back to that say "requires growing together" and etc. Looking for any help anyone can provide or someone else with this issue so that I stop feeling crazy. Thanks!
Need advice on new laptop.
I saw that there was a great sale on this laptop, and I badly need a new one. I'm assuming this one will play Sims 4 and 3 just fine, but can it run other games like DA: Inquisition that I miss badly, https://www.webhallen.com/se/product/373380-HP-Victus-15-fb2007no-15-6-RTX4060-R7-8845HS-16GB-1TBHi simmers!
So today I got a new pc (I had a laptop before but it broke so I got a new pc) when I downloaded Ea it was like 11 am. After it download I redeemed a pack. I was so happy that I could play again after 2 yrs Making the characters was good no Issues but when I was finished w the characters I brought a house and then it started glitching. I tryd many options like repair the game(I tried it 4 times) didn’t work or look into the mod folder. There was only resource. I just wanted to play sims again after 2 yrs 😔
The app keeps crashing when I try to change my install location
With the Sims being such a big game, it no longer fits on my computer's main drive. I have a secondary drive that I use solely for games (like from Steam), but every time I try to download the Sims and change the install location, the app freezes and stops responding. I have tried changing the install location from both the Sims page and my account settings. Every time the app darkens like it's going to pop something up, and then freezes. I have also uninstalled and reinstalled multiple times, but that didn't help. What can I do to fix this?
Sims 4 keeps crashing
My game keeps crashing recently. -When I choose "Resume Game" -> load a few secs then Crash. -When I hit "Play" then choose a family in the world -> Crash They both crash before and after remove Mods folder. And when I go to CAS in Manage World -> also Crash. Can experts please help me read the Last Crash file? I did do Repair the game from EA and Clear Cache from App Recovery. And AE app also crash once.
