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Deleted Files
Aloha, I logged onto my sims after over a year. My mods needed to be updates, so I downloaded the newest version. When I went to put it in the file, I also noticed that all of the mods had disappeared from files. I added the updated mod, logged back into sims. then an error code about Nisa popped up that is preventing me from playing. I looked up how to delete the mods to have a clean slate, and I ended up completely deleting the entire Sims file, but the mods and error code and download the latest version of my mod message is still popping up. There are 2 things I want to know. how do I get those to message to stop popping up even tho the entire sims file is deleted, and also, how do I regenerate the sims files so that if I can fix the problem, I can create new mods in a new folder. Im new to the whole mods thing. I did everything chatgbt told me to do. Now im left with no sims file, update the lastest version and Nisa error code file.Game wont load with cc/mods after buying a new pack
Bought a new expansion pack through loaded.com. My game wouldnt load i contacted support followed all the steps my saves wouldnt load. Removed my cc and the expansion pack and my older saves worked just fine but the one i used this morning wouldnt load. My game worked just fine before buying the expansion pack WITH the cc and the mods.
My custom content and mods aren't activating !!
I tried everything (remove the cachetsr folders, localthumbcache, etc...), activate script changes and repair the game but all my cc’s and mods don’t activate and it seriously starts to discourage me. Does anyone have a solution to fix it please that would be really nice? Honestly, even though I have a recent PC, everything worked fine until the last update. It's like you need a more powerful PC.
Pre-order mod
Hello. A DLC called “The Sims 4: Enchanted By Nature Pre-order Bonus” appeared in my account after redeeming a key. It shows as “Downloadable”, but I don't own the main expansion and it cannot be installed or removed. Could you please remove this DLC from my account? It seems to be causing issues when launching The Sims 4.
Crashes every hour, Code 0xc0000005 python37_x64.dll
Hi everyone, These times, i can't play anymore The Sims 4 because i face crashes in the game with the same error code. The game freeze a bit and just close itself : I can't enumerate the amount of things I tried to fix it, but I'm now in a desperate situation when i tried everything i read on the different forums and I don't know what to do anymore : My PC is a 14700k, MSI Z790 Gaming Plus WIFI, 4080super, 32go RAM, win11. Nothing is overclocked for more stability. My GPU is updated. I did a stress test and it went good. Nothing to compare with my SIMS 4 + OBS activity. I unstalled the Sims 4, EA APP, repaired it, cleared the caches for both... like 10 times. I caped the fps at 60, and tried every single game setting i found. I play with mods and CC but crashes happens even without its. Do you have any ideas to help me ? I'm about to hard reset Windows and reinstall everything properly to eliminate every random Windows bug... But i'm kinda lost. I'm a french content creator for the Sims 4, and I can't work anymore. 😢 Thank you for your help ! CissouryneExpansion Packs not working / cant find them ingame
a while ago i played now, but when i go back on and start Sims4 i dont have any packs at all... I had ALOT.. after some searching i found the folders with the expansionpacks put it in the right folder (sims4) but nothing is working... Im so sad about this please help.....
DX9 Won’t Launch After Removing GShade
Hi, I’ve been running Sims 4 on DX9 for months because it works best for my HP laptop. However, today I uninstalled GShade and ever since, my game has only been able to launch in DX11 and when I try to launch my game in DX9, it does not open and I get a pop up instead (attached below). Does anyone know how to fix this?
Game freezing and lagging when attempting to complete Lost legacies event
Hi Thus far, I've only made to week two, after that, every time I try to move to other lots to complete the event, it takes forever to load and sometimes crashes. Can this event be extended and is there a way to fix this issue?
Worlds Gone, Game Treated As If No Saves Present
Okay, so here we go. I've been playing this game since 2014. I have this save that I was building in before starting a super sim playthrough. I've had several characters made, along with most of Oasis Springs done. I went to open the game, and my protagonist and his family isn't there. "Weird," I say. So I try loading up my game anyway. It tells me to pick a season, like I was fresh out of CAS, so I pick spring. Then it tells me to pick a world. But guess what? There were none. So I shut off for an hour or two, frustrated. Then, for whatever reason, it decides to work. But my save still wouldn't load. I try loading it, and it's just not there. I see a couple of others have had this issue, but have posted it on Reddit instead. I've tried all solutions there to no avail. Move my game folder elsewhere, do a clean reinstall, all of it. Nothing. So I just back up my save, and uninstall What point is there having a game taking up space on my drive if I can't even play it? And for the record, I may have done something EA hates with my copy so I could play it offline, but it was A: Completely reversible by launching through the app, and B: the issue was happening with the EA one as well. I don't want to see any argument on that on here. Just offer solutions for when I retry later.
Game broken after buying adventure awaits
After buying and installing adventure awaits my game stopped responding. It's freezing, closing off itself or makes all computer not responsive . This is going on for second day now. It's seems ok if I'm building in not played lot but doesn't let me actually play. Today my sims just freezing with reset code not working on them. I'm leaving picture on what I'm looking in my game. All npc moving ok but my stuck this way and not responding to anything. I don't use mods or cc.Sims Not Working Since January
Hi! I have been having this issue where I go into sims to play and it will show the loading diamond screen, and I click it and it will glitch for a second then go back to the loading screen. I will press resume game and I will get into the game. But, when I try and travel or go on a date it will show the travel load screen(not the diamond one) and will just stay there, while my sims do stuff such as shower and talk to other sims- in the background. I was wondering if this is an issue on Sims or a mod issue I have tried repairing the game, doing mods by groups and still something is not working. I was also wondering if there was any place I could take it to, to get fixed. Or an easier way to get it fixed. Even when I disable my mods it still shows that like little green or pink heart that flows on top of my sims when u ask them on a date and the screen will be paused and then it will go to the travel screen. I was just wondering if anyone knew how to fix this because I am so so desperate to play, and just fix my game.
Memory full..
Sul Sul! I'm having some issues with memory on my laptop - which is solely used to play TS4.. I have all add-ons (packs / kits / expansions) and so the memory is now full. I went for a higher spec but alas, I am defeated! Is there a way to play with all add-ons without having them all installed on my laptop? ie can I use Steam / Origin or anything similar to play through an app rather than installing? Apologies, new to the technical side even though I've played 20+ years (and don't wish to purchase another laptop) Thanks!
Game won't launch after play from the EA app
I'm having problems of launching the game after clicking play from the EA App. I worked fine last night. It not today. I've tried repairing the EA app, uninstall and reinstall the EA app and it still does it. I also got rid of my mod in my Sims4 folder. Is there anything else I need to get rid off.[CURRENT ISSUE] Sims 4 Unable to Start, Game Data Missing or Damaged
Overview jump to: Workarounds Unable to start: Cannot start because game data is missing or damaged. If you have Mods installed please remove them and try again. If not, please repair or reinstall the game via Origin. [de4ee14f:29f00e76:00000000:4b0d852b] [Ignore the mention of Origin; this error message has not been updated.] This error can be caused by outdated or incompatible mods or custom content, as indicated in the text. So the first and simplest step is to remove your Mods folder and try again. If this works, great, you can now sort through your mods and cc to find the source of the error. You may want to use the 50/50 method if you have a lot of content to test. You can also check out @luthienrising's current "Broken/Obsolete and Updated Sims 4 Mods" thread, pinned to the top of the Game and Mod/CC Issues forum. This error can also be caused by a corrupt install of Sims 4, or the game being blocked from accessing the user folder. If the problem is not mods or cc, some testing may be required to identify the cause. Workarounds The idea here is to first narrow down the source of the problem, then identify and fix it. Please try these workarounds in order—they're listed from least to most time-consuming. jump to: Repair the game jump to: Pause OneDrive syncing jump to: Clean user folder jump to: New admin Windows account jump to: Reinstalling the game Some of these may be not be a convenient fix given your current setup. Where applicable, these sections also list alternate approaches, for example how to try to resolve a problem in your current Windows account when Sims 4 will only work in the new account. However, it's important to test each workaround as written in order to confirm or eliminate each potential source of error. Repair the game If the game's program files become corrupted, a repair may fix the problem. First, clear the EA App's cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/ If you've installed through the EA App, open its game library, click Sims 4, and select Manage > Repair. For a Steam install, open your Steam library, right-click the Sims 4 tile, and select Properties > Local files > Verify the integrity of the game files. ↑ Pause OneDrive syncing OneDrive can lock up the Sims 4 user folder, or any folder it's automatically syncing, for various reasons. The easiest way to diagnose this is to temporarily pause syncing. Right-click the cloud icon in the lower-right corner of the screen to see the option: If this helps, the underlying issue is OneDrive, and you may want or need to adjust your settings accordingly. You can choose which folders to sync, stop OneDrive from syncing your Sims 4 folder or all of Documents automatically, or get rid of OneDrive entirely. Please see this guide, specifically the "I don't want OneDrive to sync my files" and "I want to get rid of OneDrive" sections, for further help: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/m-p/12475370 ↑ Clean user folder Testing with a clean user folder, otherwise known as a factory reset, means temporarily removing all user data. This ensures that nothing from your existing folder is preventing Sims 4 from loading. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. If it copies instead of moving, or you get an error when trying to move it, please see the OneDrive section above. Otherwise, when you launch the game, if it launches, a clean folder will spawn with no content. Your saves and other content will be intact in the folder you moved but temporarily not read by the game. Don't add anything to the new folder yet; just see whether you can get far enough to start a new save. If this works, you can start moving your content from the old Sims 4 folder to the new one, testing each time to make sure the game still loads. In each case, please move the files only, not the folder they're in, for example move the individual Tray files, not the entire Tray folder. Where the game has created a new file or folder, it's best to use that rather than your old copy. For further reading about the contents of the user folder and what you might want to preserve, please see this: https://sims4.crinrict.com/eng/2014/09/user-files-explained/ While moving over your data, if and when you see the "already running" error again, you'll know that one of the files you just moved is the problem, and you can split and retest that batch until you find out which one. For mods and custom content, the 50/50 method can make the process much more efficient. A single file or folder that prevents the game from launching is not recoverable; you'll need to delete it, or in the case of mods or cc, find an updated, compatible version. ↑ New admin Windows account It's possible that the problem is caused by a setting or broken permissions in your main Windows account, and the fastest way to test this theory is to create a new account. It must have admin rights (not a standard user account), and it must be local, as in, not connected to your Microsoft account. To create a new account, open Windows Settings > Accounts > Family & other users, click "Add someone else to this PC" (under Other users, not Your family), click "I don't have this person's sign-in information," then "Add a user without a Microsoft account." Choose the username and password, answer some security questions, and you'll see the new account. Click it and select "Change account type" to make it an Administrator account if it's not already. It should say "Administrator - Local account" when you're done: Click ctrl-alt-delete, select Switch user, and sign into the new account. Then open the EA App (and Steam or the Epic launcher if applicable) and try to launch Sims 4. You shouldn't need to reinstall anything. Your saves and other user data won't be available, but that's fine for the purpose of this test. If Sims 4 works in the new account, it means the problem is contained to your old account. You can simply continue playing in the new account if you want. For any saves or other user data you'd like to transfer to the new account, sign into the old account again and copy the relevant files to C:\Users\Public. This folder is accessible from all user accounts; you can grab the files from there once you're in the new account. If you would like to continue playing in the old account, here are additional steps you can take: Confirm that the Documents directory is in the correct location Reset permissons on Documents Run a malware scan ↑ Reinstalling the game If the above workarounds don't help, a simple uninstall/reinstall may not fix the problem either. Instead, please clean-uninstall Sims 4 and the EA App. (It should not be necessary to uninstall Steam or the Epic launcher if you happen to use either one, but the EA App should be removed in any case.) You will not lose access to any DLC you own. For Sims 4: Put aside your Sims 4 folder in Documents\Electronic Arts and rename it to something that doesn't include the words "Sims 4." Download Revo Uninstaller (the free version is fine) from here. Launch Revo, select Sims 4 from the list, and click Uninstall. Cancel the system restore point; you don't need it and it occupies extra space. Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan. Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete. Close Revo, and restart your computer. For the EA App: Launch Revo, select the App, and click Uninstall. Cancel the system restore point. The EA App may open a window. Click Uninstall, then in the Revo window, click Moderate under Scanning modes, and click Scan. Revo will present a list of registry entries. Click Select All, then Delete: you don't need or want to preserve these entries. For the leftover files and folders, click Select All, review the list and deselect anything you'd like to keep (this is unlikely, but it's worth checking), click Delete, and you're done. Close Revo, and restart your computer. Install the EA App, then create a new folder into which you'll install Sims 4. The folder should be on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games. If you use a third-party antivirus, disable it before reinstalling the EA App, and don't reenable it until you've tried to launch Sims 4 at least once. As long as you don't do anything else while reinstalling, your computer should be safe. If the game works, set exceptions for TS4_DX9_x64.exe (if you've set Sims 4 to use DirectX 9) and/or TS4_x64.exe (for DX11) as well as EADesktop.exe. Test the game once before restoring any user data as well. If it works, you can slowly add back your saves and other data from the old Sims 4 folder, the one you renamed prior to uninstalling the game. If and when Sims 4 stops loading again, remove the last group of files you added, and split and test progressively smaller batches until you find the culprit. Where the game has created a new file or folder, it's best to use that rather than your old copy. For further reading about the content of the user folder and what you might want to preserve, please see this: https://sims4.crinrict.com/eng/2014/09/user-files-explained/ ↑ If none of these workarounds fixes the problem, try the suggestions in this thread for a distinct but related error: [CURRENT ISSUE] Sims 4 already running | EA Forums - 11818313 If nothing there helps either, please post in this thread asking for further help. Let me know whether Sims 4 ever ran in the new Windows account, even temporarily. Please also run a dxdiag and attach it to your post. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it using the paper clip (Attachment) icon included with the other formatting buttons.Laptop recommemdations
Hi all. I have a very old laptop and dont think I can play the sims 4 on it. I've attached the laptops info in pictures( I think 😂) Does anyone have any recommendations but on a very small budget please? I play on the ps4 already but interested on the mods and cc side too. Thanks for any help 😊
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