Recent Discussions
My PC crashes after 10-20 minutes of gaming
When I run my save (which is quite old), the game AND my PC crash after 10-20 minutes of play. I tried to play it without mods but the bug persists. The bug does not appear on other saves. I checked DirectX9 in the settings and after 2 days of gaming, the problem returned. I have an Nvidia Gforce RTX 3060 I carried out several tests and here are my results: -My PC crashed after 10 minutes of gaming, then I checked DirectX9 and my PC (+gaming) now crashes every 20 minutes or so -I tried to play on a newly created game and the problem does not seem to recur. -My problem is exclusive to Sims4 -If I save just before the crash is supposed to happen, it looks like it resets the timer before another crash -This problem happened since the Life & Death update If you have any ideas because I'm REALLY desperate. THANKS For those who ask, here is my DxDiag: [EDIT] I created a new folder THE SIMS 4 and after playing the game for 15 minutes, the screen turned white with the game continuing to run in the background. Impossible to open a page and display it, the screen remained stuck in white and I had to shut down my PC manually.
Infinite Loading Screen
EA figure this out please, I have tried everything I have found with your responses to people having the same issue! I have had the infinite loading screen problem for five days now, I have tried deleting the app, all my mods, the EA app, and then reinstalling everything and nothing has worked. This is so frustrating that no one on your team has given any other advice or things to try. Stop giving every single player with this issue the exact same answer, and then repeat your selves when it doesn't work, or thinking we did something wrong when we did everything you have said to the last key. Again, please figure this out, and stop giving people the same advice.
Sims 4 Infinite Loading Screen November 2024
Hi everyone, I'm running into an issue when I try to load my most recent save in The Sims 4. The game launches fine from the EA app, but when I click the Resume button to go back into my most recently accessed save file/household, I get stuck on an infinite loading screen. As a troubleshooting step, I moved the Sims 4 folder from my Electronic Arts folder to my desktop and was able to launch a new game successfully. However, I’d really like to get back to my established save, as I've been building and playing in these worlds for generations and have put a lot of work into customizing my Sims and their lots. I also don’t use any CC or mods, so those aren’t causing the issue. Any advice on how to fix this would be greatly appreciated. Thank you!Infinite saving/loading screens
I originally started having this issue after the September update and saw other people were having the same issue and followed all the advice given. updated all mods removed all CC started a new save (with no CC) removed off-the-grid lot types switched back to DX9 Unfortunately, none of these worked so I decided to wait until the next patch and try again. After the October patch, I updated everything and it's still happening. Whether I'm loading/travelling with a family, exiting CAS, or saving when building on a community lot. I'm completely out of ideas of what I can do at this point; I have plenty of space on my PC and while loading can be slow sometimes, I know that's because I have quite a few packs and CC and I've never minded. But the infinite screens are getting too much, I can't play the game at all without running in to one and I end up losing any progress I've made. Really hoping someone can help or this bug can be lessened at least in the next update. 🤞
Many many (many) crashes
My game has been unstable for several months now. It's not consistent. Sometimes it crashes immediately on load. Sometimes it crashes when loading a save. Sometimes it crashes after playing for 10 to 20 minutes. And sometimes, just sometimes, it will play for hours without any problems. Oh, and I don't have any mods or CC. I've repaired the install. Many times. I've uninstalled and reinstalled the game. Multiple times. I know The Sims 4 isn't the most stable game ever made, but this is ridiculous. I have run DxDiag, which hasn't found any errors. I have run Windows Memory Checker, which hasn't found any errors. I ran Alienware's system diagnostic tool, which didn't find any errors. I don't know what else to look at. The crash file doesn't provide any useful information, it's essentially just a memory dump, but here it is anyway: https://pastebin.com/YpdNLL3Q The DxDiag hasn't identified any errors, but here is is anyway: https://pastebin.com/iKQVuxkh I'm pretty much at my wits' end.
Glitching Game (pixelated) Freezing on start up
Hey everyone! I need some help fixing my Sims 4 game. Every time I load it up, the graphics get pixelated, and when I try to create a Sim, the game glitches out. It ends up freezing on the main menu or in Create-a-Sim, and I have to force quit using Task Manager. I’ve tried everything — cleared the cache, uninstalled and reinstalled the game, even reinstalled individual packs to see if one was corrupted. I’ve repaired the game multiple times and gone through all the troubleshooting steps with EA Support. I’m also not using any mods or custom content. My drivers are up to date, I’ve scanned for corrupted files on my computer, but the game still won’t work. At this point, I’m wondering if the issue is with the EA App itself. If anyone has any suggestions, I’d really appreciate it!Game lags badly for the first time ever since latest patch
My game lags badly, making it unplayable. Removing my sims 4 folder and starting clean makes no difference. It still keeps lagging. I've set it to lowest settings and windowed mode and no change. This is really bad as I've been able to play just fine until latest patch. And yes, I use mods and such but even when all are out and it's clean, does it keep lagging. Please help. I cannot upgrade my PC for this. Desktop windows computer.Looking for a laptop suggestion to play the Sims4. Budget of $1000 CAD
Hi! I'm looking for a laptop I can use to play the sims 4 with all expansion packs, I have found two laptops currently on sale and I want to know which one would work better. I just need something that will run smooth and without lag when I have all the expansion packs downloaded. I'm also open to other suggestions. Thanks! https://www.bestbuy.ca/en-ca/product/lenovo-ideapad-slim-3i-15-6-laptop-arctic-grey-intel-core-i5-1335u-16gb-ram-512gb-ssd-windows-11/16948051 https://www.bestbuy.ca/en-ca/product/acer-aspire-5-15-6-laptop-iron-intel-core-i7-13620h-1tb-ssd-16gb-ram-windows-11/17698611
Cant tab out of sims4
Whenever I try to tab out look at Google, or discord, or anything really it just won't let me. Instead the sims 4 window stays on screen. It doesn't matter if the game is frozen or glitching or what, the game can be working just fine and it still does it. I don't want to buy a second monitor just to play a game I bought with my own money, because yes, I got sims 4 when it still cost money.
Issues with deleted mods reappearing
Hi, Seems I've got a bit of a rogue mod situation. I modded in a UI cheat a little while ago that turned out not to work so I deleted it. But now it keeps reappearing in my mod folder. It's not backing up to one drive so I'm unsure the cause of the issue? It's the only mod that I've had do this as well, I frequently delete and replace other mods and never have this issue. Anyone had anything similar happen and know how I can stop it? It's not much trouble once I start up my game and notice it's bugging out I go in and delete the mod and I'm free of it until I next fully shut my laptop down. Just keep forgetting to check in the mods folder to see if it's there or not before I start my game up so I've been getting jumpscared by my game bugging out semi often.All of my sims 4 add-ons are gone
I've been trying to contact EA but i'm not getting ANY help what-so-ever and I'm going insane. I think my account got hacked or something because all of Sims 4 DLC is gone. I can't find any support, and I've spent alot of money on that game. Can anyone help??? I've done all the basic stuff. I just want to contact EA and I just need some help.Sims 4 Crashing on Launch
This started about a week ago. No matter where I launch Sims from (Steam, EA, Desktop), the screen flashes black and white and then I get stuck on a white screen. I have over 600 hours of this game with no issues. I have tried: Resetting my PC, uninstalling/reinstalling Sims, installing just the base game with no DLC, Restoring my laptop to factory settings, clearing the EA cache, clearing the Steam cache, downloaded the latest NVIDIA driver, turned off cloud backup, moved sims to desktop, removed any and all mods, verified gaming files through Steam. I'm on a Victus laptop, intel core i7 13700HX, Windows 11 10.0.22631, Driver: Game Ready Driver Version 566.14 I'm not very well versed in computers so please help
