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Re: FIFA 19 FUT Champs Crashing

Xbox one and no error message appears. I do hear the audio buzz that usually happens when a game crashes then my game freezes and crashes a couple seconds later. I have already attempted uninstalling and reinstalling the game and things within the game as directed by a member of EA support. I have lost 7 weekend league games that I was in fact winning and am very unhappy.

2 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 years ago

    In a situation such as this @ROMMYTOBERTS513 the first thing to do is ensure that your console and game are fully up to date.

    If that makes no difference then clearing the cache and powercycling your console is next.


    You can do this easily enough by following the steps below:

    1. Press and hold the power button on the front of the Xbox until it turns off completely.
    2. Unplug the power cable from your console and then press and hold the power button on the Xbox a number of times to clear the cache.
    3. Plug your power cable back in and turn your Xbox back on.

    If the game continues to crash then can you reinstall the game using the steps below:

    • On the Xbox One Dashboard go to My Games & Apps.
    • Highlight the game and press the Options button on your controller.
    • Select Uninstall Game + Add-ons.
    • Launch the game and it should re-install and then prompt you to download and install the game title updates again.
    • Re-install any DLC or add-ons you may have had previously installed.

    Late me know how you get on.


    Darko

  • hello been playing champ champion this Friday saturday and sunday making a silver 1 with the following direct classification for the next day of champion fut day entered my account today and I have silver 3 and I called easport spain and they do not give me solution. aparate game division rivals method goal puts me and lrival pause and loses the lost match connection and so there is no one who can compete thank you very much help a greeting and thanks

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