Re: Anthem digital soundtrack

Same Issue here...PS4.

On a side note....The Album is Available to APPLE MUSIC subscribers (not sure how many there are in the world).

Same issue here. XBox physical copy.
Tweeted EA but have had no response, tweeted the game makers, no response.

Getting slightly annoyed now.

Same problem here. Digital copy bought between the initial VIP demo and the open demo. The in-game items have all unlocked. I just can't access the soundtrack.

same here, why no one on EA respond btw?

No clue. Even a simple comment, "we're working to fix this" would go a long way. But a lot of software firms are basically throttled by their legal departments. Anything they say can be used against them, so they say nothing. This doesn't help, but if EA is in that boat, I doubt we'll hear anything useful from them if/until it's fixed.

Lets try to make some noise on Twitter #anthemost or something line this... to videogames sites etc

What about finding a popular anthem twitch stream, and seeing if you can get them to comment on it? That kind of instant audience dispersal will undoubtedly get a response. Hopefully one which involves fixing the problem.

I spent 40 minutes talking to someone at EA on the help chat. After all, what he advised me to do was to create a topic on Bug Report forum. And I did it:

https://answers.ea.com/t5/Bug-Reports/Can-t-download-soundtrack-LOD-edition/m-p/7556738#M6403

So please, everyone that's having the same issue, reply to this topic! I think it's gonna be a good way to call their attention!

Thanks!!

FINALLY just got through to EA after several attempts. This is what they told me

"Well Kevin, I would like to inform you we have already identified this issue.This has happened with several players globally however we have received your request on our end recorded in our logs and our studio team is working on this while as we speak so it will be sorted for you at the earliest."

Which I'd assume that was the case, but it would have been nice to have some sort of announcement saying this as it's apparently global!

THANK YOU !!!

I'm annoyed but relieved I'm not only one on ps4

I'm in the same boat here. Physical copy of LoD on Xbox. Then again, I may not have progressed as far as I need to in the game for it to unlock, perhaps? Because I'm not seeing my LoD items in the store either, but I see the download packages on my Xbox download history.

Personally I think EA should just say "We screwed up here's a zip file with the OST", for all Anthem players.

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@vellfarr wrote:

Personally I think EA should just say "We screwed up here's a zip file with the OST", for all Anthem players.

Do you know what the problem is? Console players didnt get a registration code, so Origin doesn't realize you have a copy of Anthem already, PC players had to buy through Origin and it recognizes their copy so they are able to DL the OST. EA has no idea how to tell if you have the Legion of Dawn Edition or not because they screwed up by not including a reg. code in ps4/xbox copies.

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I disagree. A lot of us paid extra to get the soundtrack, why should everyone else get it for free?

And from the sounds of it, we don't need registration codes as console players if the LoD code was redeemed. They can tell which accounts have that, and by linking the console account to the EA account, they can say "Ok, these people bought legion of dawn and can thus access the soundtrack."

Did you understood if it happened to all console players with lod edition, or just some of them?

I wrote with customer support yesterday and it seems to be happening to a lot of console players.

Afaik we wouldn't need a code as the linked account should tell origin that we have the LOD edition installed and played it but they seem to have messed up here.