EA Staff (Retired)Hey,
I've merged all of your threads together as you seem to be running into the same issue. First of all I would like to apologize for any inconvenience caused by this problem, we can see that a lot of you have since managed to get back into the game and I'd like to confirm if that's the case for all of our players.
Thanks for keeping us in the loop.
Roger.
EA Staff (Retired)Hey @sunbears4me,
Thats great to hear and I'm happy we were able to get you back in the game, also great name for PvZ 🙂
Roger.
Hey guys, I tried something and it worked out, so give it a shot if you don't know what else to do.
I back-up my iPhone on the computer (or iCloud if you prefer) and restore iPhone from that back-up.
It worked for me everytime when PvZ2 crashed.
In addition, I also got suggestion from EA, i put it here if someone needs second option:
"Hello,
We're sorry that you've experienced this issue with your game! Some users have reported that they have been able to get back into the game by resetting their Network Settings.
Please note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN, and APN settings.
1. Open your Settings App.
2. Navigate to General > Reset and tap Reset Network Settings.
3. You will see a prompt that notifies you that you will be deleting all network settings. Select Reset to perform this action. You may be prompted to enter your Passcode.
4. This will cause the device to reboot. Once your device turns back on, log back into your Settings and reconnect to your Wi-Fi."
Hope that helps.
Good luck.
