Forum Discussion

Re: Can't install Origin on my old laptop that has Windows 8.1 64bit

I already have my antivirus and firewall disabled, but i'm a little bit scare of doing a clean boot because I might have my files of Roblox and Google Chrome removed.

Edit: I did a clean boot but Origin still won't install like I double clicked the setup file and the mouse loads but it doesn't load up anything even when I tried to run it as administrator. Why is it doing this to me? (Maybe I have to disable Windows Firewall for this)

3 Replies

  • databeats's avatar
    databeats
    7 years ago

    I /literally/ had this same issue.

    I refuse to do any more Windows Updates until I do a clean re-install of Windows 8.1 64bit someday (no Windows 10 as long as I can\live).

    What fixed it for me:

    I had Origin installed before but decided to do a clean install bc BF5 did not want to download the last update.

    Deleted ALL Origin related items, RegEdit, in my C: (ProgramData, AppData, etc) aka deleting cache\whatnot

    Did a Windows wide "clean" (BleachBit since CCleaner is spyware at this point)

    Rebooted

    Updated Java << HIGHLY rec this. Was in another "solution" blurb in a similar thread. I did this and the step below.

    Used the OLD OriginThinSetup.exe

    OLD ORIGIN CLIENT HERE: https://www.dm.origin.com/download/legacy

    *NOTE: Make sure it's OriginThinSetup.exe, not ... ⚽.exe, etc. Make sure to delete any old Origin installers, and have it be the default filename it was downloading as.

    (source: https://answers.ea.com/t5/Origin-Client-Web-Technical/Origin-Blank-Screen/m-p/7040715/highlight/true#M17406)

    BAM! Installed, updated Origin afterwards, now I'm having to redownload 50GB of BF5 though (oof), but I'm glad it's working!

    I hope this works!!!

    Took me about an hour of headaches and 2 coffees.

  • Ok, I did all that but Origin seems to keep doing this whenever I start to install it. (I even uninstalled it when it was installing to try to fix the problem but it still didn't work) How do I fix this problem too?

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Could you share a larger version of the image or even an image of just the error message as it is difficult to read the error message that you are seeing?

    Darko

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