Forum Discussion

Re: Sims 3 Expansions Split onto Two Accounts

@GrumpyMac  You can ask EA customer support to merge your two accounts together.  Please keep in mind that the account that disappears will likely not transfer any content owned through the Sims 3 Store to the new account.

https://help.ea.com/en/contact-us/

4 Replies

  • GrumpyMac's avatar
    GrumpyMac
    6 years ago

    That's a problem, over the years I have bought quite a bit on the Sims Store ☹️

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @GrumpyMac  Sorry to hear that.  If the store content is only on one account, you can keep that one and have the other merged, and your content should stay intact.  But if that's not the account you'd like to keep overall, then maybe the most cost-effective approach is to buy the missing packs when they go on sale.  Origin will probably have a holiday sale soon, although it's not always clear what gets discounted.  Steam probably will too, and I've seen Sims 3 packs offered for as low as $5 each.

    It's too bad there isn't a better way to merge accounts, but that's unfortunately how it is.

  • GrumpyMac's avatar
    GrumpyMac
    6 years ago

    That’s a good idea! I hadn’t thought of that. I’ll have to check what account(s) the store items are on. Do you know if merging the accounts would mess up other games like dragon age or mass effect?

    thank you so much!

  • holger1405's avatar
    holger1405
    Hero+
    6 years ago

    @GrumpyMac 

    Theoretical it can influence every game, but from my experience it is more likely that games are affected that are moved into an account.

    It also is not a giving that problems occur. It can happen, but most of the time it works flawless.

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