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flayman22's avatar
flayman22
3 years ago

Re: Cannot access games offline with EA app.

It's November now, nearly December, and there is a Go Offline feature in the EA App, but you know what? It just doesn't frigging work. You can't launch anything. Thanks to this thread I was able to get the (apparently much hated) Origin app (I'm new to EA games) and yes, this does work. The game launcher I bought in Steam appears in my library and I can launch it without internet. Hurray.

Now...

This is very poor. The newer EA App simply doesn't work properly, and that is what is being offered through Steam and everywhere else. I'm a software engineer. I've been working with and developing all manner of software, commercial and open source, on all manner of hardware and operating systems since the mid 1990s. I know what I'm doing. This should be painless. If it's painful even for me, then woe for the ordinary user. As if to prove a point, as I was trying to discover how to play the Mass Effect Legendary Edition games I just bought in offline mode, my broadband decided this is the night to go up and down like a yo-yo.

At this point, I guess I'm reasonably satisfied. It doesn't integrate with my Steam account, but at least I know I can launch the games that I paid for. But compared to the Steam client, this is just frankly a * poor experience. I expect and I feel we deserve better from a triple A publisher.

2 Replies

  • l3v1k1ng1's avatar
    l3v1k1ng1
    3 years ago
    @flayman22 It's honestly mindblowing.

    EA App is still officially in beta.

    And yet they roll it out as the backbone of their entire business, obsoleting the previous working solutions?

    I can't even begin to comprehend this.

    Yes, Offline is totally broken.

    It took more than 1/2 hour to create an account. It had me do TWENTY captchas, and after #20 gave a cryptic, arbitrary, and totally unhelpful error message and I had to start again. Same in multiple browsers, and on a phone. It only worked on my linux laptop. Why?

    I just bought three games as gifts for a friend who doesn't have Internet. I was going to install them and give the laptop back. instead, I'm refudning all three games and making a point of never, ever, ever, ever, ever buying anything EA ever again.

    You have a moral responsibility to never ever give this hostile and utterly incompetent company any money, no matter how good the games they publish may be.
  • flayman22's avatar
    flayman22
    3 years ago
    @l3v1k1ng1 At first when looking for answers I didn't even know what people were talking about. Origin? What's Origin? I figured that was another name for the app I had been asked to install. Well, no.

    But anyway, I'm not one of these customers complaining because they're stationed on a submarine and spend months without access to the internet, or something. I do mostly have reliable internet access in the location where I play games.

    I was looking for a solution because I'd seen bad reviews complaining about not being able to play offline but decided to make a purchase and ask for a refund in the event I wasn't satisfied.

    A solution does exist allowing games to be played offline, but they don't make it easy or obvious. Quite the opposite. I'm going to take a neutral position on the business ethics of EA and assume that they have made some hapless missteps. Whenever the EA App comes out of beta, let's hope it does what it's supposed to do.

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