EA Staff (Retired)Hey @rnpj2000
Would it be possible to get the following information?
Thanks and have a Great Day!
My storage cupboard also will not open. I cannot progress any further as the item I need to complete the merges on this level are in the cupboard. They are the pots and sapling like the first post. I cannot progress.
Same screen name as I am using here. The problem is with the storage bin not opening so I can get items out. It seems to be an issue with Items stored to progress to make the Generator for the Pots and saplings. I play on another account also and it did the same thing yesterday. I had originally thought it was because I had unlocked everything but it must be related to something we have in storage since all is not unlocked on 2nd one to freeze. As far as a screen shot it will show you nothing but a page... The storage bin doesn't respond when clicked... it just sits there. I have tried to open them on my Chrome, Edge and my tablet so it's not a browser issue. It's in your programming. .
It is showing they are working on it in the last Construction zone. They asked questions about the problem but I didn't know to check for messages from them Finally since you posted I a message and that showed up on my email so I just checked this page since posting about the problem. . Pogo needs to figure out a better way to communicate with people such as through pogo mail so if they need more info we can answer sooner. I didn't have a clue they wanted information.. I am not going to log in on this page every day waiting on answers. I posted the problem and moved on. I know the problem is a glitch in their program not a browser. I have even tried to open storage via my tablet. Friends have tried to open mine from their computers and nothing works... Pogo needs to figure out the problem and fix it...
