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abc15973795's avatar
abc15973795
Rising Traveler
6 months ago

Merge Academy not loading

Merge Academy has not loaded since Friday. It starts to load then freezes. I have tried other browsers and clearing cache, with no results. Other players have posted on Chat that they are having the same issues.

10 Replies

  • 331j's avatar
    331j
    Seasoned Novice
    6 months ago

    It worked for me 2 days and today will not load again. Hard to play a weekly game when you can`t get it to load.

     

     

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey there folks, apologies that you're facing issues with Merge Academy, could you let us know if you're still running into this issue?


    If so can you let us know if you're playing on PC or mobile? If on PC can you let us know what browser you're using and if you've tried a different one. If on mobile can you let us know if you're using Android or iOS?

  • Still not loading have tried other browser i use google chrome loads 2/3 of the way then stops.  I have been trying many times a day for days

  • abc15973795's avatar
    abc15973795
    Rising Traveler
    6 months ago

    I am frequently experiencing loading issues with Merge Academy. It wouldn't load last week, for days, then started working again. Today, it will not load. It just freezes. I have tried other browsers and tried other recommendations, with no results.

  • Dukkip's avatar
    Dukkip
    Rising Newcomer
    6 months ago

    It has not been loading since Friday, June 20.  I am on a PC (ASUS) and using Microsoft Edge.  It loads until the status bar and then it only shows about 2/3 of the way. The 'tips' are changing so they are not frozen.

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Appreciate the info folks I'll pass this on to the team and see if we can investigate further.

  • indywendy2's avatar
    indywendy2
    Rising Novice
    5 months ago

    Merge Academy is not loading in Chrome, but it loads in Edge.  This has been happening for the last couple of days.  I have tried on two different PCs with the same results.  And yes I have tried rebooting.

    This has also happened in the past, but seemed to magically work itself out.  

    Is anyone else having this issue?

    Thanks!

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