EA_Illium
EA Staff (Retired)
2 years agoRe: Club Pogo membership
This typically means either you are signed into the wrong account, or there was an issue with the Club Pogo purchase.
If you are signed into the correct account, You will want to reach out to our support to take a further look at this with you, you can make a support ticket by using the following link:
Select Pogo > Select See all topics > Then I want to check my order status
This should give you an option for Chat or Email support.
Cheers!