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Re: Game Refuses to Install

Hi @iluminatethesky,

Just thought I'd update here in case anyone else comes across this strange issue I have had. I spoke with Playstation and they guided me through using the PS4 Safe Mode Startup settings to try a few things there. I did try a few actually:

- Rebuild Database (didn't work)

Restore Default Settings (didn't work)

Initialize PS4 (didn't work - but sadly I now need to obvs re-download EVERYTHING rip)

I then noticed that the first time I entered the Store Library after Initializing (formatting the PS4) this time, the PvZ game showed the download option. Then, after I connected my storage hardrive again, it went back to the original issue. I always set my hardrive as 'Install Location' so that made me believe the game is stuck in an endless corrupt loop trying to download to the drive. I did not realize this at first because I just always started the PS4 up with it plugged in, even through the Safe Mode options.

Long story short, I turned my PS4 off, unplugged the hardrive, then started it up again. Low and behold I can now download PvZ to my Playstation. Once it finished I'm pretty sure I can just plug my hardrive back in with no worries. If it somehow fails when I do that, I'll be back to update. If I am not back, it worked :D

Hope this may help someone in the future, but same time I hope no one has this issue.

Thanks for everything.

Nic

1 Reply

  • Hey @Phxenyx,

    Thanks for the heads up!

    Hopefully everything will be back to normal for you.

    Like you said, keep us posted if you run into any issues after reinstalling and everything. 

    We'll leave this Thread open here, just in case something arises again. If all is good, let us know 🙂

    - iluminate 

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