Forum Discussion

Re: failed to allocate a graphics resource.simcity will now exit.[1008]

If you are still affected by this 1008 error message, please take a look here and post your Dxdiag info: http://answers.ea.com/t5/Graphic-Issues/How-To-Reporting-graphical-issues/m-p/634584#U634584

This will allow us to take a look at your graphics card and installed drivers and if we cannot spot anything weird directly, it will also help with further investigations. So far, I've only seen this error code in combination with virtual machines.

Thanks in advance.

3 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Spoiler

    ------------------
    System Information
    ------------------
    Time of this report: 8/31/2013, 13:40:23
    Machine name: BLACKBIRD
    Operating System: Windows 8 Pro 32-bit (6.2, Build 9200) (9200.win8_gdr.130708-1504)
    Language: Danish (Regional Setting: Danish)
    System Manufacturer: LENOVO
    System Model: 200893G
    BIOS: Phoenix FirstBIOS(tm) Notebook Pro Version 2.0 for ThinkPad
    Processor: Genuine Intel(R) CPU T2600 @ 2.16GHz (2 CPUs), ~2.2GHz
    Memory: 4096MB RAM
    Available OS Memory: 3070MB RAM
    Page File: 1912MB used, 1670MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.9200.16384 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI MOBILITY FireGL V5200
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI MOBILITY FireGL V5200 (0x71C4)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_1002&DEV_71C4&SUBSYS_200717AA&REV_00
    Display Memory: 1533 MB
    Dedicated Memory: 254 MB
    Shared Memory: 1279 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll
    Driver File Version: 7.14.0010.0503 (English)
    Driver Version: 8.383.1.1000
    DDI Version: 9Ex
    Feature Levels: 9.3,9.2,9.1
    Driver Model: WDDM 1.0
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Driver Attributes: Final Retail
    Driver Date/Size: 6/21/2007 17:15:48, 2861056 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-3284-11CF-ED75-0D00A1C2CA35}
    Vendor ID: 0x1002
    Device ID: 0x71C4
    SubSys ID: 0x200717AA
    Revision ID: 0x0000
    Driver Strong Name: oem22.inf:cb0ae4149889af59:ati2mtag_M56GL:8.383.1.1000😛ci\ven_1002&dev_71c4&subsys_200717aa
    Rank Of Driver: 00F60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    DXVA2 Modes: DXVA2_ModeMPEG2_IDCT
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

  • Anonymous's avatar
    Anonymous
    12 years ago

    http://www.notebookcheck.net/ATI-Mobility-FireGL-V5200.2164.0.html

    A graphics card that old and that slow was never going to be able to run Simcity. 

    Simcity 2013 Requirements

    Operating Systems:
    SimCity will run on Windows XP, Vista, and Windows 7.
    CPU:
    Intel C2D E4400, 2 GHz, or AMD X2 4000
    Video Card:
    Geforce 7800 GT or Radeon HD 2600 XT with 512 MB VRAM
    ***NOTE: each of the above-mentioned must also have Shader 3.0 or better support, and it is essential to the game’s performance and stability that the latest possible drivers for your video card are installed at all times (see my note#).
    2 GBs RAM
    Direct3D Dx9
    Needed space on HDD 10 GB
    Optical Drive:
    DVD-ROM drive required.

    Internet Connection:
    Players will need an Internet connection of at least 256 kbps download and 64kbps upload or faster.

    Here's that Note# :

    The equivalent to those minimums they named for playable results today: Geforce GT 640 and Radeon HD 6570.

    Since cards' names are practically meaningless without a score sheet, the Geforce 205, 210, 215, 305, 310, 315, 430, 510, 515, 520, 610, 615, and 620 are all below the Geforce 640.  The GT 630 is a fence-sitter, not recommended (to be fully complete, all of the Geforce 6n00s, any 7600 - downward, 8500 -downward, 9400-downward, are below minimum).  The Radeon X1550, HD 2400, HD 3450, HD 3470, HD 4350, HD 4550, and HD 5450 are all below the 6570.  The HD 6450 may be a fence sitter, however, I don't believe it is actually quite that good.  The HP card that Hewlett Packard sells as an HD "7450" is just a 6450 over again.   

    (And the laptop card named as an HD 6350 is worse than a 6450 for desktops,)

    http://www.gpureview.com/show_cards.php?card1=462&card2=520

  • Anonymous's avatar
    Anonymous
    10 years ago
    Spoiler
    Spoiler

    ------------------
    System Information
    ------------------
    Time of this report: 8/2/2016, 15:13:28
    Machine name: JIM-PC
    Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160630-1736)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: P55A-UD3
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz (4 CPUs), ~2.8GHz
    Memory: 8192MB RAM
    Available OS Memory: 4088MB RAM
    Page File: 1982MB used, 6200MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: 11.2
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    Miracast: Not Available
    Microsoft Graphics Hybrid: Not Supported
    DxDiag Version: 10.00.10586.0000 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Microsoft Basic Display Adapter
    Manufacturer: (Standard display types)
    Chip type: ATI ATOMBIOS
    DAC type: (C) 1988-2005, ATI Technologies
    Device Type: Display-Only Device
    Device Key: Enum\PCI\VEN_1002&DEV_71C2&SUBSYS_23421002&REV_00
    Display Memory: 2043 MB
    Dedicated Memory: 0 MB
    Shared Memory: 2043 MB
    Current Mode: 1152 x 864 (32 bit) (64Hz)
    Monitor Name: Generic Non-PnP Monitor
    Monitor Model: unknown
    Monitor Id:
    Native Mode: unknown
    Output Type: Other
    Driver Name:
    Driver File Version: ()
    Driver Version: 10.0.10586.0
    DDI Version: 11.2
    Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.3
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Miracast: Not Supported
    Hybrid Graphics GPU: Not Supported
    Power P-states: Not Supported
    Driver Attributes: Final Retail
    Driver Date/Size: , 0 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71AF4-43CC-11CF-1462-5A09AFC2C735}
    Vendor ID: 0x1414
    Device ID: 0x008C
    SubSys ID: 0x00000000
    Revision ID: 0x0000
    Driver Strong Name: display.inf:10809047d4324726:MSBDA:10.0.10586.0😛ci\cc_0300
    Rank Of Driver: 00FB2006
    Video Accel:
    DXVA2 Modes:

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