Forum Discussion

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Merge Academy issues with trash can

Hey @Bckyb48 

To confirm we are not able to grant items to accounts here on the forums. I'm happy to pass this on to the team to be aware of!

I would recommend reaching out to our support to confirm if they can assist with those missing items, but if you already have we may need to wait for them to appear. 

 

How to use EA Help

 

Cheers!

 

4 Replies

  • Bckyb48's avatar
    Bckyb48
    Seasoned Traveler
    2 years ago

    I have waited and the problem is still not fixed. I can only open my trash can once a day. Are you ever going to get this glitch fixed.?

  • This says "accepted solution" but you haven't solved the problem. The error/bug persists. Your game is broken, please just fix it!!!!

  • Y'all fixed this for a week and it's back to doing its nonsense, nobody is asking you to give them rewards they haven't been able to access. We literally just want the game fixed, and not a single one of your responses has been helpful, nor have you solved the problem.

  • samcdaniel68's avatar
    samcdaniel68
    New Novice
    11 months ago

    Having issues with the trashcan again. Opted to buy the "skip the timer" and it never gave me my energy.... it forced me to take oranges to reset. Now I am stuck on a 24 hour reset with no option to skip timer at all. 

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,276 PostsLatest Activity: 10 minutes ago