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radoslaw_jan's avatar
radoslaw_jan
2 years ago

Re: [PC] Plants vz Zombies - "We could not activate on this computer"

I have EA app on Windows 11 Home.
I want to play game "Plants vs Zombies Game of the Year Edition"

When I run it, an activator app shows with "Enter Product Key" button.

When I click it, I get an error that my computer is currently offline.

My computer is online on a very stable fiber connection. Browser and other apps work flawlessly.

Activator app, EA App and Plants vs Zombies executables are not blocked by Firewall.

I've tried reinstalling EA App and reinstalling the game.

I need help.

2 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey All,

    The team is looking into this error again. As the normal troubleshooting steps for this had not worked and affected other titles again, we escalated it back for review.

    Once we get an update on it, we will let everyone know!

    Cheers!

  • DrRodriges's avatar
    DrRodriges
    2 years ago

    Hey there, another one having the same issues. Customer support told me to search here....

    Deleting the given dlf-file didn't help.

    And no way am I going to re-install the game having a 73 Rounds Vasebreaker Record that would be lost! It took me ages to get there =) (no cheating, of course)

    Here's a thought that has not come up, I think:

    I've bought PvZ way back in the day on DVD but the version I've been playing the last few years was a free giveaway on Origin then.

    Could this be a reason the game does not work anymore now we all have to use the EA-App?

    My game data is in an Origins Folder on my D-drive, while the EA Data is on C.

    Playing the German version. All other language folders in the PvZ-Folder are existent but empty.

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