Forum Discussion

EA Staff (Retired)

Re: ① - Linking EA account

Hello everyone,

Another way to link your Xbox One or PlayStation 4 account to an EA account is to go through EA Help's login system.

Go to https://help.ea.com and ensure that you are currently logged out
Click Log In
Instead of entering your EA credentials, click the PSN or Xbox Live buttons
Enter your PSN or Xbox Live credentials

After that, if your PSN or Xbox Live accounts are NOT linked already to another EA account, you will be prompted to link it to an EA account.

If it is already linked to another EA account, you will need to use those login credentials to access EA account features, including Twitch Prime.

I hope that helps!

Arrenai 🐱

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TheRareTiger
7 years ago
EA_Arrenai: I just want to thank you for nudging me in the right direction for linking my EA account to my Xbox. I was working on this for days and I couldn't do it, I literally gave up. But out of desperation I went back on this forum and saw your reply, so I jokingly followed it, mocking myself saying "this wont work why am i doing this". But at last, I made it work. My Xbox and EA are linked and I got my Apex Legends Twitch Prime rewards. Much love.
Ok so guys who still haven't figured this out yet (I'm not sure if you can fix it the same way I did) but follow EA_Arrenai's instructions, then find out what EA account your PSN/Xbox account is linked to. Once you find out the correct EA account to use, (you may need to make a new password if you forgot) link that EA account to your Twitch Prime. Everything should be golden from there.
IF you already have your Twitch Prime linked to the WRONG EA account, you can unlink it by going here --> https://www.twitch.tv/settings/connections - once you unlink your wrong EA account, just link up the new one and claim the Twitch Prime rewards. Everything should be fine from there 🙂

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