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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Steam achievements not working

Hey all,

Thanks for the reports.

The teams are aware of this issue and are investigating it as we speak.

16 Replies

  • @EA_LeeuwI would like to add after I relaunched the game a couple of hours later I seem to have received the achievements and after playing a couple of hours more and closing the game I saw on the EA app I received some new achievements but on steam I didn't receive them again so I assumed it does see the achievements when I start the game up again so I did that and I received the achievements. So it seems I only get the achievements after I restart the game.I hope that information is helpful for you guys.

  • Xurkane's avatar
    Xurkane
    3 years ago

    @samuraixmo Were they in the EA app immediately though and just not steam? or did they show up later in the EA app?  I'm missing several in the EA app and I'm afraid to even continue.

  • @XurkaneFor me they did show up in the EA app but I don't have the layout activated of EA app since I find it bothersome but some people I saw were saying if you start the game in the EA app on its own the achievements might work but I haven't tried that myself yet so you might wanna try that if your also playing the steam version like me.

    Cause maybe once the EA app registers the achievements from the game files maybe steam will be able to register it from the EA apps? I'm just guessing but might work till than we gotta wait for a general fix from the devs.

  • Xurkane's avatar
    Xurkane
    3 years ago

    Yeah, my issue is that even the EA app isn't getting them anymore, so Steam has nothing to sync from.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Small update: this indeed used to be the case.


    Hey everyone, 

    We have just received confirmation from the teams that the Steam achievements issue has been resolved.

    However, I am not 100% sure it's retroactive. It is possible that the achievements will pop upon loading a save.

    Could you please let us know what you see now?

    Please be aware: you need to enable "Share usage data" in-game for the Steam achievements to work.

  • Nope still nothing. EA overlay isn't working on just this game now. Tested on other EA games and it's working on those though.

  • @EpicDan22 I've search for one person that can confirm that the EA App Overlay si not working in game. I think it was my game or my app, wrong installed. But for me the achievements are unlocked on EA App, but without any notifications or overlay
  • F'in hell. Just spotted in another thread that someone disabled usage sharing and that stopped his achievements working, and turning it back on didn't fix it.

    I always disable usage sharing just as a matter of principle, but turned it back on to test this, ran to the nearest bogling and the achievement instantly popped in steam.

    People still having problems might want to try enabling uasage sharing if they've disabled it. Absolute pain that I need to do this to track achievements but I'm gonna do it just so I don't put the game on the back burner untill another fix comes out.

  • @EA_Leeuw I don't know how useful it is now. I got that one achievement, closed the game to make the comments. booted it up a few hours later and replayed the into and I still didn't get "Rooftop Duel". So somethings still not right.

  • @EA_Leeuw any word on this? Seeing as how it doesn't seem to be fixed. The achievements aren't unlocking on the EA App or steam, and the EA Overlay doesn't work on this game.
  • saneane's avatar
    saneane
    3 years ago

    Stopped getting achievements after the bogling achievement. Not unlocked in EA app or steam, and i know for a fact that i should have been unlocking a few achievements, since i have progressed the game for a while.

  • got 0 achievements on both ea and steam app nothing is fixed with 30 hours game time

  • R3TZ3V's avatar
    R3TZ3V
    2 years ago

    Hi,

    I think I have the same issue:
    I bought Unravel on Steam, the account is linked with EA App - when I launch Unravel from Steam it launches EA App also.

    I have 25/26 achievements in Steam, but 0/26 achievements in EA App (this probably prevent's me from getting "The red thread" achivement in Steam as it's the last one).

    The total in-game time is the same in both Steam and EA App.

    I tried to unlink the accounts and link them again with no effect.

    Issue identifier/Report ID: 4d32d75d-11fc-40c3-957c-0479f3dbc121

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