NG+ first death makes you lose all abilities and points (BUG)
Product: STAR WARS Jedi: Survivor Platform:PlayStation 5 Summarize your bug Started a NG+ and played with no issues for about an hour and while still on Coruscant died for the first time in the NG+ playthrough and then respawned back at the most recent meditation point. However, when i respawned I had 0 abilities unlocked (i had already rebought all of them after starting the new playthrough), no points available (even though i should have still had about 60 left of points refunded at the very beginning of NG+) and starting health. My NG+ autosaved so im pretty much stuck with no ability points and all of the upgrade menu completely greyed out and the perks menu completely missing. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Start NG+ Play to at least first meditation point Die to an enemy and respawn mack and meditation point What happens when the bug occurs? On first death in NG+, you lose all your abilities, stances, and available ability points and your health is reset to starting level. What do you expect to see? a fix please? basically it resets you to new game and not new game plus after you die once.
Unable to load game
Anytime i try to launch the EA app closes then reopens with a message that says "Failed to launch game. An error on our end caused the launch to fail. Try again a little later." It has been days of me getting the same message. I also have tried uninstalling and reinstalling both the game and the app. I've tried to run as an admin to launch the game. I've verified the files on steam to make sure that wasn't an issue. Please fix this game so I can actually play itJedi Survivor(Steam) EA launcher fails
I have talked to many online agents, ive been shuffled to higher ups on multiple levels. I have been troubleshoooting this error for over 6 days now, 3 days with the help of EA online chat. and we cannot find a solution to this game. I have played on this PC over 100 hours in the game. New game plus'd the game and now i cannot launch it. I have tried many different suggestions from the EA team to troubleshoot. Nothing worked. i was told at first it was a license refresh that was needed and to wait for a unspecified time. i waited 3 days, every day i would go through the trouble shooting methods until the third day, which is today where i said this became unacceptable. Ive done IPconfig resets. that worked kind of. It launched the game, and it went through the Main credit logos. Respawn Electronic Arts Lucus Films and the It says the TItle "Jedi Survivor". The game proceeds to go dark and then go into an infinite loading loop on screen. i waited 15 minutes. no idications for shadows or any other graphical adjustment. just spinning lines drawing over and over. i finally checked task manager and the app said it wasnt responding. so i closed the task. I then launched the game again and waited for the game to launch and load. i had task managewr open. and when it hit that same laoding screen. task manager said the app wasnt responding. i ended the task again. I then verified the files on steam (Probably the 5th time i did that in 6 days redownloaded the game 3 times ): ) When i tried to open the game again. it didn't launch. i got the same error message that i got 6 days ago. I am lost. The EA online helper guy told me to fill this out. I'd like to play my game :(
LowLevelFatalError [File:Unknown] [Line: 686] DXGI_ERROR_DEVICE_HUNG
Product: STAR WARS Jedi: Survivor Platform:PC Summarize your bug Randomly, my game crashs and appears this error: "LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:467 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG" How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? I don't know. What happens when the bug occurs? My game shutdowns immediatly and pop ups the error. What do you expect to see? I want to play the game normaly without this "bug/error" and I don't know if it is a game issue or an hadrware issue. My PC specs: AMD Ryzen 7 3700x; 16GB RAM; NVIDIA Geforce 1660 Super; Aorus x570 Elite In another topics, people suggest to disable RTX but I don't have RTX.RELEASE THE KENOBI DLC
It’s absolutely ridiculous that the Kenobi cosmetics haven’t been released in an update or at the very least as a purchasable dlc. The number one thing people have asked for in these games is movie accurate Jedi robes and the only set available is impossible to get for most players. Do you hate money or just us?Help! Game breaking: Trying to confront Dagan at koboh observatory
I get to the area in foggy expanse or fogged expanse I forget where it’s all fiery and you got the dart ability from the fallen ship, I’m trying to get to Dagan and the platform I need to grapple up to that’s above where the ship was isn’t there. The ship is gone, there’s no metal plate on the ground where the grapple point isn’t… I can’t progress and I wanted to play for the next five hours :( I’ve reset the game multiple times, nothing.
Game breaking: Stuck at Veiled Hangar fight as Cere
Product: STAR WARS Jedi: Survivor Platform:PlayStation 5 Summarize your bug When playing as Cere during the attack on the Veiled Hangar the player is supposed to collapse the hangar gate by pressing R1+X. Instead of showing the combination on screen the player is shown a red circle, meaning the action is locked. The game's progress appears to be stuck in a progress state where this ability is not yet unlocked. Thus preventing the player from completeing the required action to progress further. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? For me the bug occured after dying once in the hangar sequence. Upon respawn the game started to load in the info bits (like enemies and plant info) on screen, during which I quit to title screen. What happens when the bug occurs? After the events described above, the player is unable to collapse the hangar entrance by using the R1+X force ability. Additionaly, the game's progress indicator (under load game) is stuck at 21% (down from about 60ish), at which point the force abilities accessible by pressing the R1+(face button) combinations are not yet unlocked. This supposition is backed up further by the menu's 'Controller' section, which shows the R1+(face button) abilities as locked. What do you expect to see? Instead of showing the required combination on screen the player is shown a red circle, meaning the action is locked. What do you expect to see? Unlocked force abilities like force smash (R1+X) to complete the required actions to progress the game Screenshots to further illustrate the description given in the form fields are attachedGame locked while defending the hanger. Force slam not working
While playing as Cere I get to the point where I need to use force slam to collapse the hanger ceiling. I see a red "NO" symbol and it will not trigger. I have tried all different ways to reboot, clear cache, power down restart and so on. I have played through the game 4 times already with no issues.Game-breaking progression bug–Rehabilitation Wing vision sequence softlock (PS5)
Hello, I am experiencing a game-breaking progression bug in Star Wars Jedi: Survivor on PlayStation 5. Platform: PlayStation 5 Pro Location: Forest Array → Rehabilitation Wing (vision sequence after elevator and door cutscene) Issue: After entering the Rehabilitation Wing and triggering the cutscene, the first phase of the vision sequence plays correctly. However, the second phase of the vision (Dagan Gera and Santari Khri appearance on the platform) never triggers. The scene remains stuck in the initial vision state, and there is no way to progress further in the story. The objective marker remains active, but the scripted event does not continue. What happens in-game: Elevator → Rehabilitation Wing loads correctly Cutscene triggers normally First vision phase starts Player regains control No second phase spawn occurs No progression possible (softlock) Steps already tried: Full game restart Reloading save (Load Journey / Continue) Reinstalling the game Clearing cache / rebuilding PS5 database Changing graphics/performance modes Restarting console Re-entering the area multiple times Result: The issue persists consistently and completely blocks story progression. Additional notes: The save system only uses a single overwriting save slot, so no earlier manual save is available to revert progression. This appears to be a scripted event trigger failure in the vision sequence instance. Video: https://youtu.be/yc65SWYg2B8 00:00-00:40 start 00:40-02:30 cutscene 02:30-03:00 first vision phase 03:00-03:50 bag with no second phase spawnJedi Survivor Crashing on Startup
Started playing the game this morning for the first time on PC. Played for around ~90 minutes or so, then took a short lunch. On relaunching the game, it now crashes as soon as the title logo appears. I've tried repairing files, the app, reinstalling the whole game, verifying file integrity, launching at a lower resolution, turning off any and all overlays/overclocking applications, etc. Nothing has worked. The crash is typically (but not always) in the form of an Unreal engine error. Here is the summary information: LoginId:eabde2f8fc62000b4268f71008b93b6e LowLevelFatalError [File:Unknown] [Line: 686] RetCode = Adapter->CreateCommittedResource(Desc, GetGPUMask(), HeapProps, InitialState, ClearValue, &NewResource, Name, false) failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Allocation.cpp:1411 with error DXGI_ERROR_DEVICE_REMOVED I will gladly give more information upon request if anyone is willing to direct me to where I can find the crash data.
Unable to report actual bug????
So, I go to report a bug and the only option I am given is to post something here??? Really, so EA doesn't want to support their game? It looks like someone I spoke to in the past got a little butt hurt that I was annoyed that their game doesn't work and I asked them to actually fix the problem. That appears to be beyond the ability of the "support" at EA, which there is none anyway. Like so many other people that are being ignored, the game crashes after playing with an error that it is "unable to access <insert memory address>". As a software developer myself you know what the tells me... your game is reading from memory where it shouldn't be... could be a bad pointer, could be any number of reasons. You know what though, I can't fix it because I didn't write the code. I wonder if anyone at EA actually would recognize code if it was shown to them. It is more like they think this is all just magic and they don't know how it actually works. I saw some suggestions that it is the users computer that is the problem, really? We all know that EA doesn't actually know how to fix any of this and it is a complete fluke and miracle that anything actually gets created in the first place and the fact that any of it even works is yet another miracle. I think that EA doesn't actually know how their games get made, they just think they magically appear out of thin air and when they inevitably break they are completely incapable of actually fixing anything.
Slow mode doesn't work
Product: STAR WARS Jedi: Survivor Platform:Xbox Series S Summarize your bug I cannot activate Slow mode in the accessibility options. Even if I switch it on, nothing happens. I binded a key to it, but still not working. No matter what I do, the game doesn't go slow motion. The automatic slow motion mode doesn't work either. Please help! How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Turning on Slow mode in the Accessibility menu and trying to use it. What happens when the bug occurs? Slow mode doesn't slow down the game. What do you expect to see? Slower gameplay. Because of my disability, I cannot do certain segments of the game without this mode. I cannot activate Slow mode in the accessibility options. Even if I switch it on, nothing happens. I binded a key to it, but still not working. No matter what I do, the game doesn't go slow motion. The automatic slow motion mode doesn't work either. Please help!Chamber of Clarity - completed but showing not completed (PS5)
I completed the Chamber of Clarity and obtained the Fellowship Perk. I checked out all the echos and opened the chests as well. On the map it shows the chamber as 100% explored but the rumor still shows on the map. It also says I have to pick up the treasure there still. There's nothing left to pick up or open. I even went to the Alignment Control Center to see if all the terminals were lit up. The only one not lit is the Chamber of Clarity. What can be done to fix this issues if any?
Chamber of clarity not completed
Hello! I cant get the trophy "star tours" because this Chamber of clarity dont show as finished. I have collected every collectible down there and i recived the perk. I have tried to reinstall the game, start a NG+ but nothing works. Please help, its the last trophy before platinum D:
Launch Error
I purchased the game on May 1st, 2026, and it was working perfectly for the first few days. However, since yesterday, I have been unable to open the game. The Problem: Whenever I try to launch the game via Steam, an error message pops up stating: "您的遊戲設定有問題。請重新安裝您的遊戲" (There is a problem with your game setup. Please reinstall your game.) My System Specifications: Device: ASUS Zenbook (Copilot+ PC) Processor: Snapdragon X Elite (ARM Architecture) GPU: Qualcomm(R) Adreno(TM) X1-45 GPU OS: Windows 11 Home (Version 26200.8328 Preview) Steps I have already tried: Reinstalled the game completely. Verified the integrity of game files on Steam. Cleared the EA App cache using the "App Recovery" tool. Set the game's GPU preference to "High Performance" in Windows settings. Checked for the Respawn folder in Documents (folder was missing). Since the game was running fine a few days ago, I suspect a compatibility issue between the recent Windows Preview Update (KB5083631) and the EA App's translation layer on ARM. Could you please investigate this?
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