The game doesn't launch from Steam
The game doesn't launch from Steam, and it says that the game's license is invalid I bought the game on Steam's sale. When I download and try to launch it, I get this error. I've tried checking the integrity of the files, reinstalling, launching from Steam and EA, directly through a shortcut, with and without a VPN, but nothing works. My EA and Steam accounts are linked, and the game is already displayed in my EA library.8Views0likes0CommentsProblem with Star Wars Jedi: survivor
Hello, i just bought this game from epic games, and the game just dont start, i didnt get any error, i tried everithing on EA forums, even EA agent cant help me, windows ubdate, reinstal game, reinstal graphic drivers, safe boot and other things, none of it work, i dont know if i should do refund or what, i just wanna play this game, i really enjoy fallen order, but when i finnaly catch good price and bought it and dowload it, the EA just dont work.16Views0likes0Commentsgame won't open/launch
I bought the game yesterday and can't open it. Every time I try to launch the game, it doesn't open, and it sends a message "an error on our end occurred". How can I fix it? I have an AMD Ryzen 5 5600X, 16 GB RAM, 1060 GTX 6GBUltrapancake11 day agoSeasoned Newcomer274Views6likes8CommentsEntitlement conflicting between Steam purchase
I previously played Jedi Survivor (PC) during a promotional period through EA (2021 I believe, had since uninstalled the game and app). I recently purchased the game on Steam, and redownloaded/updated/logged in to EA app. When launching via steam, it starts the EA app and says "preparing game", I can see the game appear in Task Manager briefly, but quickly closes and the EA App shows “an error on our end caused the launch to fail." I have repaired EA app, uninstall+reinstall+delete prior cache data, made sure services are running on auto, made sure steam was updated, verified files, all I can think of on a hardware end, nothing has made a difference. I believe my entitlement may be conflicting between the promotional version and the Steam purchase. Is it possible to refresh or repair the entitlement on my account?130Views1like3CommentsConstant crashes
Game crashes constantly. Cant even boot half the time. I cant believe this game is STILL UNPLAYABLE. Unreal waste of time & money & what an extremely frustraiting experience. [Edited title. Please don't swear on our forums, thank you - CM]Barraki2 days agoSeasoned Newcomer63Views1like1CommentThe game wont start
Okay so im trying to launch the game and after like a min it doesn't seem to start and ea app says to wait a few min try again. I looked at the forums here and did everything and doesnt work sadly. I bought the game on the sale on steam whith the other jedi game the first game works this one doesnt seem to runmonkeg43 days agoSeasoned Newcomer80Views2likes1CommentNo hit bug [Ps5 pro]
Even when I land hits on enemies (with lightsaber strikes or blaster shots), it appears as though the attacks do not register, as if they are missing the hitbox. This issue is the same for enemies attacking me—no damage is dealt. However, area-of-effect damage (such as bombs, missiles, or AOE abilities) works as intended. In contrast, when I use the meditation training feature, I can confirm that attacks register correctly and deal damage. Additionally, there is another bug where doors do not open when my character is standing in front of them. I am playing on a PS5 Pro. These issues are preventing me from progressing in the game. Prompt action to address this is highly needed. (I have tried restarting the game and reinstalling it, but the issue persists.)326Views1like3CommentsDual Stance message won't go away. Can't attack anymore (pc)
I'm playing on a pc. I try to fight the ninth? sister and all is going well untill there is a popup of a Dual stance message . The message says something about holding F and there appears also a CTRL on the bottom right of the screen. This message won't go away and it blocks my abilitiy to attack. I don't want to get rude but these kind of messages without the possibility to get rid of them is a rather dubious idea. I have no clue how to get past this message so that I can attack again. Please helpSolveddeadin3seconds5 days agoRising Newcomer384Views0likes2CommentsEA AntiCheat Not Installing / Jedi Survivor
I am experiencing an issue where EA AntiCheat is not installed at all for Star Wars Jedi: Survivor, which prevents the game from launching. The EAAntiCheat folder (C:\Program Files\EA\AC) is not created or remains empty. When I run the AntiCheat installer manually, Star Wars Jedi: Survivor does not appear in the dropdown list. Because of this, I cannot install the AntiCheat component at all. Troubleshooting steps I have already tried: Reinstalled the EA App multiple times Reinstalled the game on both Steam and Epic Games Verified game files Cleared EA App cache Ran EA App and installer as Administrator Attempted manual EA AntiCheat installation Tried force install using command (install 701) Disabled Windows security features (Controlled Folder Access) Checked for conflicting software (virtualization, reWASD, etc.) Tested another EA game (Fallen Order works normally) Created and tested with a new Windows administrator account Additional detail: Secure Boot is shown as “Unsupported” on my system, so it cannot be enabled. This issue seems to be related to the AntiCheat installation not being triggered or the game not being properly registered with EA AntiCheat. If anyone has experienced this or found a workaround, I would really appreciate your help. Thank you. post contains invalid HTML. Remove the following invalid tags before publishing: ul (data-spread)28Views0likes0CommentsStuck in Nova Garon , white door wont open , red barriers buged
I'm stuck in Nova Garon in the white room after using BD-1's Electro Dart on the energy core. The Electro Dart's aim assist doesn't work (the line stays yellow, not blue), and the door in the white room won't open (no interaction prompt with BD-1). I have 36 hours of gameplay and can't progress in the main story. [Steps I've Tried: Restarted the game and PS5 multiple times (full shutdown, not rest mode). Meditated at the Hangar Bay Exterior meditation point and replayed the sequence (red barriers, energy core, white room). Died intentionally several times to reset scripts. Changed lightsaber stances (single, dual, crossguard). Traveled to other planets and returned to Nova Garon. Checked aim assist settings (set to Normal/High). Switched between Performance and Quality modes on PS5. Reinstalled the game and ensured it's fully updated (latest patch as of July 2025). Noticed the probe droid no longer spawns, and red barriers can be passed without Merrin's dash (which seems like another bug). Additional Info: I have an older save at 1.5 hours, but I’d prefer not to lose 34 hours of progress. Video showing the issue (3 minutes): [https://www.youtube.com/watch?v=evHJuiBd6Qw]. I talked with an employee minutes ago and he helped me but its not fixed. He/she told me to oean a case in this forum to keep tracking . I appreciate the help.CrisTomi007 days agoRising Newcomer342Views1like4CommentsJedi Survivor on PS5 Pro
I am on Koboh and am at the tar pit with the yellow platform near the beginning of the level. When I try to jump, I fall into the tar and keep falling through it to my death. I have tried creating and deleting beacons as well as playing a training level but nothing helps. I did not have this problem on my standard PS5. Is there any way to fix this without having to play the first two hours all over again? I have tried to contact EA directly but cannot find any way to do that.pinktoe128 days agoNewcomer115Views0likes1CommentCritical bug on crash site
Playing on PS5 Pro. Cal falls through tar in the Koboh when reaches the first tar pit. There is no way to reach the yellow platform floating in tar. Such a shame to stumble there after just few hours of playing. https://share.icloud.com/photos/06dt1TzzAz-Z6sbF_fLa4GfKA1.1KViews0likes8CommentsTurret Focus
Any suggestions on how to get past level right after you learn force pull down? Playing on PS5 and R1 won’t let me focus on turret. I’ve changed the control settings multiple times, restarted game, uninstalled and the bug is still there.delmatt422510 days agoRising Newcomer48Views0likes0CommentsLocked in combat, can't collect/scan/etc.
Product: STAR WARS Jedi: Survivor Platform:Xbox Series X Summarize your bug When I attempt to pick up the essence after defeating soont madas it says unavailable in combat even though I’m not in combat How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Fight soont madas without picking up the essence and then defeat him an attempt to pick up essence What happens when the bug occurs? It does not allow me to pick up essence I have tried resetting the game going off planets uninstalling and reinstalling the game itself and nothing to fixes it What do you expect to see? It fixed allows me to pick up essence Without me having to restart the game from scratch When I went to fight soont madas I defeated him and went to pick up the essence but it will not allow me it says I’m in combat even though I am not I have tried resetting uninstalling the game jumping off world and we visiting the area and nothing fixes it edited title for visibility. -puzzlezaddictSolved15KViews7likes49CommentsBlurry Graphics- bushes, clothes, cut scenes
alright, after two hours of trying to fix this issue i landed here.. i have a AMD Ryzen 7 5700X3D 8-Core Processor (3.00 GHz) 32.0 GB ram In game settings dont work, tried to make them low, medium, epic, nothing changed, I download a mod for a fix; doesnt work. So now if someone has had the same issue and figured it out please commentGnarlyJacobo13 days agoNewcomer67Views0likes1CommentStuck in Lucrehulk
I accidentally went the wrong way at the Forward Control Tower meditation point - and missed interacting with Zee and the Dagan Gera fight - now I’m stuck in the Lucrehulk with no way back - squeezing through those pipes again just leads me round and round - I cannot find my way back to the meditation point and I can’t fast travel there. I really don’t want to have to start the whole game over again.Solved2.5KViews3likes8Commentsdessert passage balls bug
Product: STAR WARS Jedi: Survivor Platform:PlayStation 5 Summarize your bug In desert passage only 1 ball moves, 2nd ball does not highlight to force push to unlock the red door so it will not open and cannot collect loot in room for 100% How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? when trying to move the balls in the dessert passage on Jedah when facing open door out into overworld ball on the left does not highlight to be moved with force push or pall, ball on right movers freely What happens when the bug occurs? when i try to move the balls What do you expect to see? i expect the ball to highlight blue to allow movement using force push to open the red door at the bottom closing of the game does not fix bug and it is running on latest update601Views1like3Comments
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