Recent Discussions
Crash during transition to "Confront Dagan at the Koboh Observatory "
On the ship, after choosing to navigate to Koboh and after the characters discuss something about bad smells, the game directs me to interact with the holotable. As soon as I walk toward it, the game crashes requiring a hard restart. EVERY SINGLE TIME. All graphics settings set to lowest possible or off (including ray tracing) and resolution set to 1080 No overclocking No overlays No anti-virus or other programs running in the background Computer hardware is more than adequate to handle this game This is just the latest crash that happens at a specific point in the game, only I can't get past this one because there's no other option. I already tried all of this, so please don't just paste it again: Verify Game Files: If playing on PC, use the platform's file verification tool (e.g., Steam or EA App) to check for corrupted or missing files. Lower Graphics Settings Further: Even though settings are already on low, try disabling additional features like shadows, anti-aliasing, or post-processing effects. Adjust Resolution: Reducing the resolution might help lessen the strain on the system. Update or Roll Back Drivers: While drivers are up to date, sometimes rolling back to a previous version can resolve compatibility issues. Disable Overlays: Turn off overlays from platforms like Steam, Discord, or GeForce Experience, as they can sometimes cause conflicts. Contact EA Support: If none of the above works, reaching out to EA's support team or posting on their forums might provide a solution. They can escalate the issue to the developers if needed. There is no EA support to contact, I just get directed here--to shout at the void apparently...Koboh Stone Spires crash
The game crashes (computer restart required) consistently after about 1-2 minutes in the Stone Spires area of Koboh when I look across the area from one end to the other. This is even with all visual settings on low and ray tracing off. I'm not overclocked, no background apps running, and all drivers are up to date. This happens at any stage in the storyline (day or night). There are no error messages or events in event viewer. No other posts about crashes have helped, and anyway they're all over 2 years old. That this game is still so unstable, even years after release and on high-performance hardware, is unbelievable.
Dear EA Development Team,
We would like to address a number of critical issues that players have been encountering, which severely impact the gameplay experience. Below is a summary of the most common problems and the feedback from the community: Key Issues: Players getting stuck during specific gameplay sections, such as flashbacks. Frequent technical bugs that make parts of the game unplayable. The limitation of having only one save file, making it challenging to recover progress in case of issues. Community Concerns:We urge you to release an update addressing these critical issues as soon as possible. Implement an easier and more accessible bug-reporting system for players. Introduce the option for multiple save files to prevent progress loss caused by technical difficulties. This game holds a special place for us, and we would love to continue enjoying it without these setbacks. We hope that our feedback will contribute to improving the experience for everyone. Thank you for your attention and support!
Unable to have decent performances despite system requirements exceeded.
I have not been able to run this game at a smooth 60fps despite having a Ryzen 5 5600X, a 4070 Super and 32GB of RAM. The disk is installed on a NVME stick and there's repeating stutter and huge frame drop occurring throughout the game in most region, Koboh is awful as many part of the map gives way to fps drops that slows the game for a few seconds or more. And that in every resolution, with or without DLSS, FSR, with mid graphic across the board. I've tried older, newer, newest GPU driver, no change. I've tried mods, some improvements but still not acceptable gaming experience. Plus changing some settings in game like DLSS seems to create more problem than anything. And for some unknown reason, the EA App keep thinking the game is running when the app is closed, forcing me to kill the EA process in order to relaunch the game. Is anything can be done or do I have to request a refund?
Stuck in a flashback
Dear EA! Sorry, but this attitude is outrageous! I bought a game that is completely unusable due to its bugs. There is no normal place where I could report the problem to you directly, but as I see, many of us are struggling with such problems. Even the Community Manager does not respond to emails or forums. I do not really see that your team cares about its customers and pays attention to feedback or, I say a lot, their satisfaction. Unfortunately, the picture is starting to form in my mind that all they need is a customer as long as they pay properly! I think the minimum is to respond, but a feedback on the status of the bug investigation (8D, FTA, timeline or something) would be expected. Thank youHard lock bug at Loading Gantry while on mission to rescue zee
So it seems I'm hard locked out of the main story mission because after wall running and jumping and dashing it does not offer me to press L2 and draw myself to the ladder to progress the route/mission, in the images you can see were that is. Also there's another bug at the start of the mission where when you grab the the bird and glide to the central islan in viscis bog, the vent that gives you altitude does not work, I struggled a while after I read that it's still possible to cross it but I made it barely. So yeah I don't know what to say, I'm playing on PS5 pro.
I Need Help Lift/Hit Skills - Jedi Survivor Bug :(
I need help forcing or fixing Lift and Hit skill bug I'm playing on Xbox. I get to the point in the game where you're shown the new 'Lift/Hit' mechanic. there are two turrets and a door where the game asks you to use the new abilities, but the game doesn't allow me to use the 'focus' mechanic (Xbox series S) neither in the turrets nor in the door. The game has blocked me because I can't move past the door or back up because you drop into the area and I can't go back. Does anyone else have this problem or know how to fix it? I need help
Constant crashes in Jedha
So finally build a new computer and decided to return to this game after long break. Bought this one when it launched, played couple hours and then left because of severe performance issues. Now yesterday decided to try again and got 15 crashes in 1 hour time period in Jedha. Sometimes by just looking with mouse, sometimes during cutscenes and sometimes just by standing still. Maybe one day i'll manage to finish this game, or even experience it in the first place.Dear EA Development Team,
I would like to share my experiences and concerns regarding the latest game release. As a loyal forum member for five years and a regular customer, your games have been a significant part of my entertainment. For this reason, I am especially disappointed with the current situation. The biggest issue I face is the recurring game crashes, which have been present from the very beginning and greatly hinder a seamless experience. These are not isolated incidents—the errors continue to persist and are clearly not related to my console (PS4) or network issues, which are occasionally blamed. Moreover, when I sought assistance on the forum, I was given suggestions such as referencing the PS Network, replacing the disc, or rebuilding the database, none of which have proven effective in resolving the problem. This approach is extremely disheartening, particularly for a loyal player. Instead of providing genuine and meaningful solutions, the responsibility for the errors is often shifted to other platforms or the user, further increasing frustration. I feel this attitude does not align with the expectations we have for a reputable publisher like EA. I kindly request the development team to pay greater attention to addressing these problems and provide more consistent updates that truly improve the game’s stability. Furthermore, I believe that communication with players needs to be improved so that the community feels heard and valued for their feedback. Respectfully and hoping for solutions, [Your Name]Maksó Zoltán
BD1 not working on rooftops
I just started playing and when I get to the rooftops with Bode, my BD1 doesn’t register that it needs to do anything with the zip line. It doesn’t even give me the hint of pressing the down arrow to activate him like I’ve seen in tutorials I’ve found. Trying to figure out what to do so I can play the game.Severe Performance Issues on Xbox Series S – No Solutions Provided
I’m experiencing major performance issues while playing Star Wars Jedi: Survivor on my Xbox Series S. The game frequently stutters, drops frames, and struggles to run smoothly, making the game unplayable. I’ve tried all basic troubleshooting steps, including reinstalling the game, clearing the cache, and ensuring my console and game are fully updated, but nothing has improved performance. I contacted Microsoft/Xbox support, but they refused to offer any exchange or solution since I purchased my console from a retailer. The retailer also won’t allow a return or exchange because the console has been opened. This has left me completely stuck with a device that does not run the game properly. I also reached out to EA support, but I was only told to post on the forums, and that they can't help me with anything beyond troubleshooting (Microsoft already walked me through all the same steps). I’m hoping that by posting here, I can get some kind of real solution—whether from other players or from EA’s community managers. Are there any planned patches or workarounds that could help with these performance issues? Any help or insight would be greatly appreciated.
Viscid bog -- stuck
I'm attempting to reach the Mire Terror. When I land from the zip line, I cannot reach the grapple point. All of the online videos I've seen have Cal walking a few steps and then using the grapple. When I walk, I always quickly sink and die. Is there something else I need to be doing? Note: I'm playing on PC.
Force Confusion Doesn’t Work
Product: STAR WARS Jedi: Survivor Platform: Xbox Series X Summarize your bug: I started playing about a year ago, and then took a break. Returned to the game and found that the Force Confuse prompts did nothing when activated (I.e.- A dialogue has someone glow blue and requests an ‘RB’ button prompt). Was able to bypass encounters with Force Confuse until I’m near the end of the game, in which I’m assaulting the Imperial outpost on Koboh and a guard talking to a droid refuses to let me thru. Noticed that in my skills the tree for Confusion is still ‘broken’ (unavailable), telling me I haven’t learned it yet. Pretty sure it was the first tree I maxed out, before my break, as that is my preferred play style. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Unknown. A similar post from over a year ago suggested something similar is from a glitch causing a crash early game when learning Force Confusion. What happens when the bug occurs? Nothing. Unable to proceed as the guard won’t let me thru. What do you expect to see? When I look at playthrus online, the guard is supposed to let me into the next room after confusion is used. I’ve tried all the troubleshooting tips I’ve seen - tried a different controller, remapped the focus command, restarted the game/xbox/power cycle, reinstall the game. Appears to be something wrong with my save game and that skill does not register. Tried resetting skill points and it still doesn’t allow me to access the Confusion tree. It stinks to be so close to the end, so if there’s a work around I’d love to hear it.
