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Swgoh Renewal Quest Bug
I put in a request earlier last week and it seems they fixed my renewal quests. However it took around 4-5 days to fix the monthly login bug for the renewals and there is only one day left for me to collect. I will not be able to get the remaining Hux, Veteran Chewie, and Sith Trooper Lightspeed tokens along with the other rewards (gems, sim tickets, omegas, zetas, etc.) I don't think that’s fair considering i logged in everyday to collect my monthly login and it just did not register. My ally code is 383-429-336. I hope i can get reimbursed because that’s a lot of stuff.23Views0likes2Comments- 0Views0likes0Comments
Remove relic requirements for the awful Legendary Events.
Mace Windu is up. Hooray for more bs gameplay… Have the developers ever explained why they make the Legendary Events so awful to play? Jar Jar—horrible. Bo-Katan—bad. Grand Inquisitor—really bad. Dr. Aphra—had me ready to delete the game. So if RNG garbage is the theme of Legendary Events, why impose relic requirements at all? Remove this from the game mode if the event isn’t based on skill, gear, or mods, but instead on a lucky number roll.Solved187Views0likes6CommentsGAC
I'm so sick of facing 11.8 million galactic power account in carbonite, this is so stupid. Make the ranking GP based or delete GAC and replace it with something else cos for folks like that in the image can't mess with all the new players in game with deliberately staying in carbonite, they just ruin the game, they are nothing but nascence. I'm very angry. There is no point in supporting this game or playing it if you can't or will not fix this. Worst game more by far, horrible experience for new players. look at my bracket ... what the hell is this. ‚these gp values belong to Kyber 1, 2 and 3, not Carbonite 1 Edit: Ranking system needs to be fixed to prevent players with high gp to be mixed in with new players, gp cap would do the trick and fix some of this mess. Example: 7m+ galactic power, you can't drop below Chromium 5 tier Ranking system is ACTUALY bugged, since there are players with 5 mil GP in Kyber 1 that definitely do not belong there.189Views2likes17CommentsAccount will not access Webstore
I was told my account was linked to another EA Account which was submitted for deletion through the Rights of Forgotten process. I have no knowledge of this, no recollection of every doing this, and have spent over 3 days dealing with support with no answer other than "There's nothing we can do", support finally told me I needed to submit a bug report. I still have no resolution and am so very frustrated and irate as a player and customer74Views0likes8CommentsI STILL have not received loaned token credits
I am reporting an issue with the Loaned Unit Era Level system on my account. I have played Star Wars: Galaxy of Heroes every day throughout the current Mara Jade Skywalker Era and have consistently participated in Coliseum, raids, Territory Battles, and all daily activities. My Loaned Units have remained at Era Level 0 for the entire season, and I have never received any Loaned Unit Era Level Increase rewards or the daily Loaned Unit progression. I am aware that EA/Capital Games acknowledged this issue and issued a make-good compensation to affected accounts. However, my account never received that make-good or any Loaned Unit progression, and my Loaned Units are still at Era Level 0. Because of this, I have been at a significant disadvantage in Coliseum and have earned substantially less Era Currency than I should have throughout the season. I respectfully request that my account be manually reviewed to verify that I did not receive the Loaned Unit progression or make-good compensation, and that the missing rewards be credited to my account. Thank you for your time and assistance.11Views0likes1CommentOngoing Missing Web Store Purchases and Lack of Support Resolution
Subject: Ongoing Missing Web Store Purchases and Lack of Support Resolution I am posting this in hopes of bringing attention to an issue that has affected my account multiple times. I have made purchases through the Star Wars: Galaxy of Heroes Web Store and have not received all of the items included in the bundles I purchased. This is not the first time this has happened. In the past, I chose to let it go, but after experiencing the issue again and being unable to obtain a resolution through customer support, I feel compelled to raise the issue publicly. I have retained documentation of my purchases, including receipts, order confirmations, screenshots, and my support correspondence. Despite providing evidence, I have been informed that support will not provide further assistance, leaving me without the items I paid for. I am simply asking for the products I purchased to be delivered or for an equivalent resolution. I believe paying customers should receive the full contents of the offers they purchase, and when issues occur, there should be a meaningful process to correct them. By my calculations I should have 9 more Era Levels than I currently have. If other players have experienced similar problems with missing Web Store purchases or have found a successful method of escalation beyond standard support, I would appreciate hearing about your experiences. Thank you for taking the time to read this.23Views0likes3CommentsI STILL have not received loaned token credits
I am reporting an issue with the Loaned Unit Era Level system on my account. I have played Star Wars: Galaxy of Heroes every day throughout the current Mara Jade Skywalker Era and have consistently participated in Coliseum, raids, Territory Battles, and all daily activities. My Loaned Units have remained at Era Level 0 for the entire season, and I have never received any Loaned Unit Era Level Increase rewards or the daily Loaned Unit progression. I am aware that EA/Capital Games acknowledged this issue and issued a make-good compensation to affected accounts. However, my account never received that make-good or any Loaned Unit progression, and my Loaned Units are still at Era Level 0. Because of this, I have been at a significant disadvantage in Coliseum and have earned substantially less Era Currency than I should have throughout the season. I respectfully request that my account be manually reviewed to verify that I did not receive the Loaned Unit progression or make-good compensation, and that the missing rewards be credited to my account. Thank you for your time and assistance.10Views0likes2CommentsFeedback: Request to prevent bad purchases
WARNING: This is kind of a rant but it is also a call for quality of life improvements. I ran my fleet arena climb last night and then put the phone down. When I picked it up a half hour later, the game was purchasing some BS Fleet blueprint pack and I was down about 2000 crystals. Now there is a very small chance one of the kids picked up the phone but I highly doubt it. I am increasingly seeing this game moving into weird purchase sequences due to incident screen touches, especially whne I have to put the phone down to attend to real life responsibilities. There are a few cases where some purchases or events are blocked if you are maxed on the shards/blueprints like Proving Grounds and some store purchases. I really think that the developers need to eliminate all of the pop ups for stuff that I would never purchase like Lando's ship offers and any blueprints or shards for crystals where my account is maxed on all of the characters and ships. At a minimum, you should be able to hide/dismiss offers that are not relevant to your account progress.98Views2likes5CommentsHotfix Update + Compensation Update
Hello Holotable Heroes, We wanted to keep you updated on our adjustments and compensation plans for the issues we ran into yesterday. Due to the issue limiting players advancing Marquee characters from lack of Era Resources, we will be granting all players over level 20 enough materials to take all of their Era Units up to Era Level 95 in the hotfix today. Star Level still impacts how high your Era level can go on a unit. Note: The dusting of any left over materials will be reduced by half for this Era for the granted Era Materials: MK I Grek Ability Module Mk I Basic Performance Core MK II Forn Ability Module MK II Improved Performance Core MK III Esk Ability Module MK III Advanced Performance Core MK IV Dorn Ability Module MK IV Enhanced Performance Core MK V Cresh Ability Module MK V Augmented Performance Core Era Level Currency We are disabling Era merchandise for the remainder of the Andor Era in the hotfix today The hotfix today resolves the issue where players couldn’t progress in Coliseum For the folks who purchased Era Material Bundle VI, Era Material Bundle VII, Era Material Bundle VIII, and or Era Material Cache VI, we will be sending you a make-good equal to the value of these bundles and packs in Crystals in a separate release. For the folks who completed the Journey Guide for Cassian (Undercover) and reached 7* on him before yesterday’s release we will be sending you a make-good in a separate release Because Coliseum ran into issues, we will be sending all eligible players 1000 Era Shipment Currency in a separate release EDIT For those of you who had Journey Guide Cassian 7* prior to today's update, in a future compensation we will be giving you 3,000 Crystals. In addition to this, we will be giving you Episode Pass Plus for the duration of New Republic Era (3 Pass + In total). See latest Message on the update for people who got Cassian 7* prior to our Fix. This above is no longer the compensation.20KViews29likes129CommentsMissing loan unit era levels from Mara event Tier IV
I upgraded Mara to 5 star just so I could do her Tier IV event to get the 3 extra loaned unit era levels but did not receive any era levels. After today's calendar claim I'm only at 22 when I should be at 25. Please give me the 3 loan unit era levels. Ally code: 832-162-86214Views0likes2CommentsUpdate on Cassian Compensation
Hello Holotable Heroes, We’ve decided to change the original Pass Plus compensation. We will be sending eligible players 30,000 Crystals as compensation instead. Soon after this message goes out, eligible players will be sent 30,000 Crystals to their inbox. Thank you for your patience. See you on the Holotable16KViews10likes98CommentsOmega bug
Why does Capital Games keep allowing these bugs to remain unfixed? Just like the previous Omega Futugive bug, we are once again facing a situation where a player cannot be defeated. I have personally seen this player exploiting the bug for the past two days. This is clearly intentional bug abuse. This same player also exploited the Darth Vader Datacron bug before, and I already reported them on this forum and asked for action to be taken. However, their account remains completely unaffected, and they are still actively exploiting bugs. How much longer is Capital Games going to ignore this? When are you actually going to take action?117Views0likes8CommentsBoring! Game is dead
The Whalium aka Coli whatever is boring!!!! Why does the Bald One from CG (the, cough, Manager of Communication which he is not) and the others do Not lisen to a Player base who gives them Money? Its booooooooooooooooooooring! but btw I beat the Jar Jar without Zetas. Lol122Views1like5Comments
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