Forum Discussion

Re: Clean Shaven option glitches Cal's eyes (permanent squint)

Product: STAR WARS Jedi: Survivor
Platform:PlayStation 5
Summarize your bug Cal's eyes permanently squit when applying the clean-shaven option.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Apply the clean-shaven choice on any of the beards with the stubble and clean-shaven options and Cal's eyes will squint every time without fail.
What happens when the bug occurs? When the clean-shaven option is applied (on any of the beards that have the stubble/clean-shaven choices) Cal's eyes will squint, causing him to have a permanent glare at all times during gameplay. This prohibits him from making his typical expressions throughout the game.
What do you expect to see? Cal's eyes open and normal, just like when the stubble and full beard options are selected.

  • This bug has been present since playing the game on release day on 4/28 and has seen no change with the most recent update patch for consoles that was rolled out on 5/2. 
  • Cal's eyes often look closed or like he is constantly squinting or glaring.
  • One of my favorite game features is photo mode and Fallen Order has been my favorite game to take pictures in. It is incredibly difficult to take photos in this game without Cal's eyes in a glaring expression or, at worst, appearing completely closed with the clean-shaven option applied.
  • The only time that I have found Cal's eyes acting normal with the clean-shaven option applied is when he is actively talking to another character (during gameplay). The moment he finishes speaking, his eyes immediately revert back to squinting and permanently remain that way until he speaks again. 
  • This has allowed me to document his eyes appearing normal while he is speaking with photo mode (pictures attached below) so you can compare the differences between what his eyes are supposed to look like with the clean-shaven option applied vs what they actually look like because of this annoying bug.

Images attached:

  1. Side-by-side comparison of Cal in the customization menu. Left image: Cal with stubble option applied, showing his eyes open, expressive, and appearing as they should. Right image: Cal with the clean-shaven option applied, showing this bug where his eyes are in a permanent squit that never changes from this expression during gameplay. 
  2. Side-by-side comparison of Cal during a conversation with an NPC character during gameplay (not in a cutscene). Left image: Cal when he is speaking to another character. His eyes are open, expressive, and appear the way that he was intended to look. Right image: Cal seconds later after he finished speaking and his eyes instantly return to a squinting expression. Cal's eyes will remain just like this for the rest of the time while playing the game with the clean-shaven option applied. 

Overall, I am quite surprised that this bug made it through to launch as it is very obvious that his eyes are not right. This is one of the largest titles of the year and the eyes of the playable character not functioning properly is a pretty glaring issue (pun intended) that needs to be fixed. I am hoping to see this bug fixed soon in the upcoming patches that are being worked on.

4 Replies

  • JacobHarley7's avatar
    JacobHarley7
    3 years ago

    There are actually two other threads on this issue and I have already hit "Me Too" and given XP on both of them. I agree, it is surprising that more people have not brought this up.

  • JacobHarley7's avatar
    JacobHarley7
    3 years ago

    This bug still remains in effect after the Patch 4 update that rolled out on 5/9. The attached photo shows the striking difference between the stubble and clean-shaven options that is still present. These pictures were taken in-game after the update was installed. Hopefully, we get to see this resolved in the next patch.

  • JacobHarley7's avatar
    JacobHarley7
    2 years ago

    As of the most recent patch to the game (patch 6) this bug still remains in effect. We are reaching two months since the game's launch and Cal's eyes still do not behave correctly when the clean-shaven option is applied to any of the beard customization choices. Attached is another comparison of Cal with stubble versus him clean-shaven. Here you can see this issue with Cal's eyes on the clean-shaven option. Cal's eyes are permanently squinting just like this during gameplay. These pictures were taken after the patch 6 update was installed. 

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