Cannot connect online - error code 721
Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General
Summarize your bug Cannot connect online with my profile - error code 721
What is your gamertag/PSN ID/EA Account name? Kalbar01
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/17/2017
What time did you see the bug? (HH:MM AM/PM) 17:15 PM
In what game mode did the bug occur? Galactic Assault
What is your time zone? ECT - GMT + 1:00
Steps: How can we find the bug ourselves? start the game on PS4 and just appear to be offline
What happens when the bug occurs? Cannot enter online play
What do you expect to see?
Please select your region Europe
AMD or Nvidia Model Number PS4
Hello EA!
I have a strange problem. I have PS4 Pro and have just bought SW Battlefront 2. When I installed it on my PS4 and then started it, it appeared that I was offline. Of course I have checked my internet connection and I can easily connect to everything by my IP, router and so on. I have valid PSN+ status - I tried and downloaded some of free content - enerything seems to be ok. Moreover I even tried my friend accounton on my PS4 and it also works - when I logged in on his acount I could connect SW Battlefront 2 online but then I have changed to my account and it was still offline. Please help - waiting for your support.
Best Regards
KalbaR01
