Forum Discussion

Re: [Guide] to identify network issues for Swtor

@Ace_Hammerheart

Is there any lag associated with these disconnects ?

Run a game repair to double check the game files if you haven't already

Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner.
If this is NOT present, click the cog icon and then run the repair option.
Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut,
select open file location and delete the BitRaider folder. Then start the launcher

18 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    @proxos666

    There is no lag, I've never had lag issues, just random disconnects.

    It is a streaming launcher, I've deleted BitRaider, it's verifying now. It's a pretty fresh install anyway.

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @Ace_Hammerheart

    Just in relation to the TPLink

    have you deleted all those virtual servers ? this will cause problems for your flatmate, also no need to forward port 80 only required for web servers , I was wondering why you where using port 8080 to login to the tplink, and then I saw the port 80 forward.

    Have you tried resetting the router back to factory defaults ?

    Edit - lets tick stuff off

    Tried a different network adapter ? eg plugin usb wireless etc

    Tried a different network cable

    Swapped your flatmates PC for yours ? ( ok whilst this is a 100% solution it may upset your flatmate )

  • Anonymous's avatar
    Anonymous
    10 years ago

    @proxos666 wrote:

    @Ace_Hammerheart

    Just in relation to the TPLink

    have you deleted all those virtual servers ? this will cause problems for your flatmate, also no need to forward port 80 only required for web servers , I was wondering why you where using port 8080 to login to the tplink, and then I saw the port 80 forward.

    Have you tried resetting the router back to factory defaults ?


    As someone who does tier II tech support and computer security for a living, how will deleting the virtual servers--which by the way, you don't know what they do and/or why they are there--solve a random disco problem? Especially when he would be warned by Windows of any IP conflicts? I'm just curious...

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @staticjoe66

    He is forwarding the game ports to his laptop IP and his flat mate also plays SWTOR on the same network

    So if he leaves them it will cause issues for his flatmate, this is network 101 stuff

    If your here to help staticjoe66 your help is welcome, if you are just here to troll then it is not welcome

  • Anonymous's avatar
    Anonymous
    10 years ago

    So if the connections are shared, Network 101 tells us don't delete anything. Before I moved, I had a dozen virtual servers stored in my router--not a single one of them EVER caused any disconnect, SWTOR or otherwise. As usual, you are sending someone on a wild goose chase which will not resolve their issue.[Mod Edit - Personnel Attack]

    I get paid to resolve computer, network and security issues. My own personal experience--forget my educational experience and production environment experience--tells me you are yet again flat out wrong

  • Anonymous's avatar
    Anonymous
    10 years ago

    @proxos666

    Cool.

    I haven't tried resetting the router to factory defaults and I haven't deleted the virtual servers yet, I will do it now if you think it's a good idea.

    Now for the ticking off:

    - haven't tried different network adapter, I don't have one.

    - haven't tried a different network cable.

    - and haven't tried switching PCs (although I may have tried this a year ago... can't remember)

    All valid points, however I am baffled because this is the only game, app, program that's doing this...

    I will try the points above starting with the PC switch, tho that will take some more time.

    Thanks for the help provided so far, you are a gentleman and a scholar @proxos666.

  • Anonymous's avatar
    Anonymous
    10 years ago

    @staticjoe66

    Let's not start a flame war here, why don't we work together to solve the issue, and then we can all be happy and move on with our lives. 

    Do you have any suggestions @staticjoe66 I'd welcome the help as it is needed?

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @Ace_Hammerheart

    No worries mate ,

    Port 80 , 8895 , 12000 - 12999 and 20000-30000 that you would of gained from here are the ones to remove going to 192.168.0.104

    The bit about swapping with the flatmates pc was humour on my part

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @staticjoe66 @EA_Nils @EA_David

    removing the port forwards doesn't have anything to do with the disconnect issue

    if your just here to attack people on this forum , and I am yet to see one post you have made that hasn't attacked someone then I will look at taking to steps to get you banned.

    you are welcome to help with this issue or you can find someone and somewhere else to argue with, your choice.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Resetting the router probably deleted all the virtual servers, especially if you hit the reset pin on the back of the device....which, again, wasn't your issue...

  • Anonymous's avatar
    Anonymous
    10 years ago

    @proxos666 wrote:

    @Ace_Hammerheart

    No worries mate ,

    Port 80 , 8895 , 12000 - 12999 and 20000-30000 that you would of gained from here are the ones to remove going to 192.168.0.104

    The bit about swapping with the flatmates pc was humour on my part


    Remove port 80...?? Brilliant!

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @staticjoe66

    Correct its not needed or required as part of port forwarding, he isn't running a webserver, that also has the side affect of making his modem use port 8080 to login with for router administration.

  • Anonymous's avatar
    Anonymous
    10 years ago

    @Ace_Hammerheart wrote:

    @staticjoe66

    Let's not start a flame war here, why don't we work together to solve the issue, and then we can all be happy and move on with our lives. 

    Do you have any suggestions @staticjoe66 I'd welcome the help as it is needed?


    Ace, there's no flame war here. Again, I get paid to resolve these types of issues. I have a dozen years experience solving these types of problems, going all the way back to Windows 95/98 and the first days of Whistler/XP. If you understand bandwidth, if you understand servers and virtual servers, if you understand routers and what they do, if you understand networks and protocols--all of which I do--[Mod Edit - Personnel Attack]

    Resetting your router was probably overkill, as again, my own experience says the virtual servers were not the root cause and your issue was elsewhere

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @staticjoe66

    Is there anything actually constructive you have to add that will help ? or is this your idea of helping.

    TPLINK port forwarding is called virtual servers and directing 20000 ports to one internal IP address is not needed.

  • Anonymous's avatar
    Anonymous
    10 years ago

    @proxos666

    I've removed the forwarded ports, tried the game again, it's exactly the same disconnects. Can't really reset to factory default now cause my flatmate needs to work.

    I've done a flush DNS as suggested somewhere else that didn't do anything.

    Any other ideas or tips?

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @Ace_Hammerheart

    removing the port forwards set wasn't about the disconnect , it effectively opened 20000 ports at the router and directed them to that one IP address , this is more a security thing as well.

    modern routers handle napt quite well these days negating using port forwards this way.

    usually port forwards are needed if say hosting a web server and you forward port 80 to the machine with the web server running, the router will receive the packet bound for the public IP on port 80 and rewrite the packet header and re-address it to the IP listed in the port forward rule.

    so when people try to access the web server in their browser this is what will happen when the request hits the gateway as the web server itself is on a internal private IP address.

  • Sorry I have been sleeping on the job again, I always miss out on the fun when it's my nap time.

    @Ace_Hammerheart @proxos666 Please allow me to make a coffee and play catch up more as I have already skimmed, just had a few thoughts while napping.

    I don't believe we have actually talked about firewalls and background programs as such yet, granted a solid firewall would certainly have a you shall not pass feel rather then a you can play.. you can play .. and now we stop! feel to your connection. But a Auto DNS conflict certainly would...

    Another option that worked for me was I edited my Local Area Connection - turning on discovery, and changed my TCP/IV4>DNS and gave it an actual DNS server to use rather then auto discover one

    *These changes will require a reboot to take effect .. remember... Just had a nap, barely finished my coffee.... Owen should step in here and say "Woody your being silly" if I am completely off base.

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