Recent Discussions
Problems logging into my old account
I am thinking of coming back to play SWTOR. However, I had an authenticator on my account. Went through the one time code to remove the authenticator. When I log in now I get a " Login failed due to invalid captcha." Tried to find the voice number for customer service. Stopped doing voice. Ok how do you get a hold of C/S. The best way is in the game that I can't log into. So read further told me to come here. All I want is to login to my old account. A nice streamlinded C/S would be nice.Revcoyotre5 minutes agoNewcomer6Views0likes1CommentHow? HOW tf do i make a support ticket i just dont understand?
I havent played for YEARS years but was at intial launch of SWTOR, However my account has been suspended i would be fussed but i bought the collectors edition it was like 200 or 300 euros so i aint throwing this accoutn aw3ay acc is djbbosco how do i get this back i did never hack or do anthinng agaist ToS HELP!!!!! how do i make a support ticket and NOT a fourm ticket no offencedjb714 hours agoRising Newcomer34Views0likes2CommentsOld Account Access
Hello, I created my account years ago when the authentication app was up and about and now when trying to access my account I still need a passkey even though the app no longer exists. Is there a way to bypass that in order to gain access or am I just going to have to forfeit my old account?MadDabber7105 hours agoNewcomer11Views0likes1CommentSubscription from Brazil
Hello, I'm returning to the game and trying to subscribe, but the only payment method available is EA Wallet. I wanted to pay with a credit card as I always did in the past. Is that a bug happening only with me or something else? Thanks!Shaysoa9 hours agoNewcomer40Views0likes2CommentsPlaying SWTOR at lower resolution than display
Hello. When I try to play SWTOR at lower resolution than my screen it dosen't fill the screen. I've tried FullScreen /Windowed etc., but the problem persits. Is there a way to fix this? Swtor is the only games that dosen't scale :(29nfm6xen47115 hours agoRising Newcomer21Views0likes3CommentsCannot Redeem Code for Amethyst Vulptilla Minipet on SW:TOR Website
Good morning! When I tried to redeem the new promotion for the Amethyst Vulptilla Minipet by redeeming Code SWTORSWC25, it keeps saying I already redeemed it. However, my history does not show that I have. Could you please help me with this? Thank you! SarahSakuza4Me2 days agoRising Newcomer41Views0likes1CommentSwtor account
I recently got hacked on my main steam account.I am trying to play swtor on my alt account but when i try to log in it said i should play on the main account.I unlinked my account but the alt account won't link to the swtor one.any tips??vq7n7wy1p8ko2 days agoNewcomer21Views0likes1Commentan issue with your Electronic Arts account which will prevent SWTOR purchases
Hello, Can you please assist with the following issue: There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance. I returned to the game after a long break, but at the moment I cannot subscribe or purchase any stuff - I even tried to purchase sub via Steam, was charged, but it does not show ingame. My account/username is nadpiotr ThanksSolved2.2KViews0likes37CommentsI need help recovering my account in SWTOR
Cant remember the display name of the account that was linked to my steam accountRobsonCapricorno3 days agoRising Newcomer32Views0likes1CommentCant redeem codes
just returned after a long break and cant redeem codes. Keep getting error: There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance. Account name is xDARKxWOLFxPixalDrift3 days agoSeasoned Newcomer50Views1like3CommentsCant get into client.
I can get into the menus of SWtor. I even get to the button on the upper right corner that says "Play now". So I press "play now" and I am moved onto to the page where I can watch trailers and get a game overview. So Im getting a "subscribe now". I press that and then I press "play free" and then I get moved back to the menu that shows my account info. I dont get into the game client at all. What is going on? It worked last month, but now its not. What is going on?Dagdabear994 days agoNewcomer25Views0likes1CommentUnintentional Cartel Coin Purchase
Hello, I accidentally made a Cartel Coin purchase and want to be refounded I have contacted the SWTOR support team via email at support@swtor.com to request a refund. I just wanted to post here in case I can have other way to get in touch beside the phone number and the mail and I hope the mail helps track my request. I haven't used the purchased coins, and I'm hoping the team can help resolve this quickly. Thanks in advance for your time and assistance! Thanks in advance !9029T04 days agoSeasoned Newcomer17Views0likes2CommentsUnable to progress with Story [Solved]
Hello, The other day I went in to play my game and continue with the mission I had left off on. At first everything appeared fine, but I was unable to proceed as the planet story quest was not appearing for me to grab to continue down to the planet. I returned to my ship and tried again multiple times with nothing changing. After many attempts I closed my game and reloaded and now am unable to even click on anything and get this error below. I'm at my wits end on trying to figure out what to do to be able to proceed further on this. Anyone able to assist? For reference the mission is Thanaton Strikes Back and I was having issues with the Quesh planetary mission.DemeterCai5 days agoRising Newcomer14Views0likes2CommentsI got billed twice for one sub, trough swtor website.
Hello. I bought one month of a sub for SWTOR on 14th of April trough the SWTOR website, so a few days ago, and I see two separate charges to EA on my Paypal. One for: EA Swiss Sarl And another for: Electronic Arts, Inc Both for the exact same amount or money at the exact same time. One of them went trough right away while the other is still pending. I cannot cancel the pending charge as Paypal doesn't let pending charges to be disputed. And when trying to get refund trough EA support page, this message comes up: You don't have any games that qualify for a refund right now. How am I supposed to cancel the random second charge? And no, I did not get any errors when buying the sub and no I did not I buy it twice. I got the normal Origin receipt to my EA associated account for subbing, none for the pending one. The double charge only shows on my Paypal.kiesu5 days agoNewcomer17Views0likes1CommentWont let me subscribe
I am trying to subscribe to the game and it returns an error, but i can not work out what is wrong with my account. I have nothing linked to the account as i deleted the link to STEAM as i had issues with an old account on STEAM that wouldnt let me login so did a direct download The banner message i receive is, but i am going round and round in circles trying to raise this without a subscription 409 - Conflict There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance Any information greatly appreciatedpwatling678 days agoRising Newcomer85Views0likes3CommentsSteam subscription
Hello, I recently purchased a Steam subscription for 30 days, however, it has not been activated on my SWTOR account, unfortunately. My nickname is swtor finnlorexin,I have attached screenshots to support my claim. I wrote a letter to the support service, but I don't know how long to wait. Thank you for your assistance.SolvedFnnoler8 days agoSeasoned Newcomer39Views0likes1CommentConnection error
This just started yesterday. I can not log into the game. I go through the normal login procedure of entering my password, and then a security code. The launcher starts up ok and then it starts up the game itself and I get to the point where I usually see my character screen but instead goes to the server select screen. When I select my server it pops up a window saying there is a connection error and to contact support. Can you help a brother out here please?4ff21c2429af49dc8 days agoRising Novice145Views0likes16Comments