Recent Discussions
Problems logging into my old account
I am thinking of coming back to play SWTOR. However, I had an authenticator on my account. Went through the one time code to remove the authenticator. When I log in now I get a " Login failed due to invalid captcha." Tried to find the voice number for customer service. Stopped doing voice. Ok how do you get a hold of C/S. The best way is in the game that I can't log into. So read further told me to come here. All I want is to login to my old account. A nice streamlinded C/S would be nice.How? HOW tf do i make a support ticket i just dont understand?
I havent played for YEARS years but was at intial launch of SWTOR, However my account has been suspended i would be fussed but i bought the collectors edition it was like 200 or 300 euros so i aint throwing this accoutn aw3ay acc is djbbosco how do i get this back i did never hack or do anthinng agaist ToS HELP!!!!! how do i make a support ticket and NOT a fourm ticket no offence
Old Account Access
Hello, I created my account years ago when the authentication app was up and about and now when trying to access my account I still need a passkey even though the app no longer exists. Is there a way to bypass that in order to gain access or am I just going to have to forfeit my old account?
Cannot Redeem Code for Amethyst Vulptilla Minipet on SW:TOR Website
Good morning! When I tried to redeem the new promotion for the Amethyst Vulptilla Minipet by redeeming Code SWTORSWC25, it keeps saying I already redeemed it. However, my history does not show that I have. Could you please help me with this? Thank you! Sarah
Cant get into client.
I can get into the menus of SWtor. I even get to the button on the upper right corner that says "Play now". So I press "play now" and I am moved onto to the page where I can watch trailers and get a game overview. So Im getting a "subscribe now". I press that and then I press "play free" and then I get moved back to the menu that shows my account info. I dont get into the game client at all. What is going on? It worked last month, but now its not. What is going on?Unintentional Cartel Coin Purchase
Hello, I accidentally made a Cartel Coin purchase and want to be refounded I have contacted the SWTOR support team via email at support@swtor.com to request a refund. I just wanted to post here in case I can have other way to get in touch beside the phone number and the mail and I hope the mail helps track my request. I haven't used the purchased coins, and I'm hoping the team can help resolve this quickly. Thanks in advance for your time and assistance! Thanks in advance !
Unable to progress with Story [Solved]
Hello, The other day I went in to play my game and continue with the mission I had left off on. At first everything appeared fine, but I was unable to proceed as the planet story quest was not appearing for me to grab to continue down to the planet. I returned to my ship and tried again multiple times with nothing changing. After many attempts I closed my game and reloaded and now am unable to even click on anything and get this error below. I'm at my wits end on trying to figure out what to do to be able to proceed further on this. Anyone able to assist? For reference the mission is Thanaton Strikes Back and I was having issues with the Quesh planetary mission.
I got billed twice for one sub, trough swtor website.
Hello. I bought one month of a sub for SWTOR on 14th of April trough the SWTOR website, so a few days ago, and I see two separate charges to EA on my Paypal. One for: EA Swiss Sarl And another for: Electronic Arts, Inc Both for the exact same amount or money at the exact same time. One of them went trough right away while the other is still pending. I cannot cancel the pending charge as Paypal doesn't let pending charges to be disputed. And when trying to get refund trough EA support page, this message comes up: You don't have any games that qualify for a refund right now. How am I supposed to cancel the random second charge? And no, I did not get any errors when buying the sub and no I did not I buy it twice. I got the normal Origin receipt to my EA associated account for subbing, none for the pending one. The double charge only shows on my Paypal.Wont let me subscribe
I am trying to subscribe to the game and it returns an error, but i can not work out what is wrong with my account. I have nothing linked to the account as i deleted the link to STEAM as i had issues with an old account on STEAM that wouldnt let me login so did a direct download The banner message i receive is, but i am going round and round in circles trying to raise this without a subscription 409 - Conflict There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance Any information greatly appreciatedConnection error
This just started yesterday. I can not log into the game. I go through the normal login procedure of entering my password, and then a security code. The launcher starts up ok and then it starts up the game itself and I get to the point where I usually see my character screen but instead goes to the server select screen. When I select my server it pops up a window saying there is a connection error and to contact support. Can you help a brother out here please?
