Heroes & Villains not always available even with enough Battle Points
Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug Hero/Villains are always available! This issue has been going on for some time. After collecting 6000 to 8000+ battle points and you try to get a hero or villain, they appeared greyed out. I have been the 1st to get to 6000+ battle point on numerous occasions and have been shocked why the hero class was greyed out. This has also happened when 1 or 2 heroes have been taken and I have had 8000+ battle points, yet the other 6 heroes were STILL greyed out and others in our group could not figure out why this was happening. There are times if you wait 20-60 seconds in the troop selection screen, the hero or villain would appear. Other times, it would appear and disappear quickly. This behaviour is very random and it would be nice if it could be addressed. Additional context can be provided if required. Thanks
What is your gamertag/PSN ID/EA Account name? Onslaught1974
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? From Dec 2017 to June 2018
What time did you see the bug? (HH:MM AM/PM) N/A
In what game mode did the bug occur? Galactic Assault
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? 1) Play Galactic assault w/ 20 friends 2) Earn your 6000- 8000 battle points 3) Let 2 of your friends select a hero before you 4) Upon your death and return to troop selection menu, you will notice the BUG a) The other heroes will not be available b) Some heroes will appear then quickly be greyed out c) The greyed out heroes will appear, disappear then appear again
What happens when the bug occurs? Either you go back and select a regular trooper or spam the button for the hero you want while it is greyed out till the colour appear and shows the hero is available.
What do you expect to see? Hero that are NOT taken are always available if you have the battle points and not flickering from greyed out to available.
Please select your region North America
AMD or Nvidia Model Number N/A
Hero/Villains are always available!
This issue has been going on for some time. After collecting 6000 to 8000+ battle points and you try to get a hero or villain, they appeared greyed out.
I have been the 1st to get to 6000+ battle point on numerous occasions and have been shocked why the hero class was greyed out.
This has also happened when 1 or 2 heroes have been taken and I have had 8000+ battle points, yet the other 6 heroes were STILL greyed out and others in our group could not figure out why this was happening.
There are times if you wait 20-60 seconds in the troop selection screen, the hero or villain would appear. Other times, it would appear and disappear quickly.
This behaviour is very random and it would be nice if it could be addressed. Additional context can be provided if required.
Thanks