I know there are some bugs with the chapter. This may be related to the issue. Is there any alerts in your alliance alerts window? Do you have any pending Eternal Empire chapters in your mission log? Having uncompleted chapters in your mission log can cause it to not work.
I don't think I have any alliance alerts. The only eternal empire chapter thing I have is the button to restart it from the beginning again as i have completed all of it besides this chapter I bought.
I went and logged in (it has been awhile since I played) and checked my companion area for the alerts and found out how to start them up. I was confused as to why they were not normal missions in my quest log. I never would have thought to check for them in my companion area. I don't think I really dealt with alerts when I last played. I had like 3 or 4 of them in there.
