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Ark__Builder113's avatar
Ark__Builder113
6 years ago

Not Receiving Crates or Guns

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug Fulfilled the requirements for E-11D and T-21. Did not receive weapons OR crates. Also I have not received any weapon mods I have earned for preexisting weapons since the Age of Rebellion update.
What is your gamertag/PSN ID/EA Account name? Ark_Builder1138
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 3/1/2020
What time did you see the bug? (HH:MM AM/PM) 10:30am
In what game mode did the bug occur? Capital Supremacy
What is your time zone? AST - GMT - 9:00
Steps: How can we find the bug ourselves? Earn the guns and not get them.
What happens when the bug occurs? I don't get the weapons I earned.
What do you expect to see? The weapons and attachments I have earned.
Please select your region Asia
AMD or Nvidia Model Number

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This has been happening since launch of the Age of Rebellion update

2 Replies

  • dabomb2045's avatar
    dabomb2045
    6 years ago

    Ea dont give a * about this game I saw a thread from ages ago where they just stopped replying and that thread went on for quite a while it's clear to me that when they cant fix something they just give up

  • CAPepin's avatar
    CAPepin
    6 years ago

    Product: Star Wars: Battlefront 2
    Platform: PS4
    What is your issue related to? New weapons
    Which part of it? Some new weapons and mod crates not dropping after tasks have been completed.
    Summarize your bug: In one instance where the new weapon dropped the subsequent first task crate did not drop, but the second mod crate did... (See image attached) 

    What is your gamertag/PSN ID/EA Account name? CAPepin
    How often does the bug occur? Ongoing issue
    Can you tell us the date that you saw the bug? 02/28/2020
    What time did you see the bug? 7:30 PM
    In what game mode did the bug occur? When switching to Galactic Assault from Co-Op
    What is your time zone? EST
    What happens when the bug occurs? No crates drop for completed tasks. So it's more like "what doesn't happen" than "what happens".

    What do you expect to see? I expect as I expect you would as well see the rewards system gets fixed as the new content puts those who can't get it at a disadvantage.

    Please select your region: East Coast North America

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