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Suppositori's avatar
Suppositori
Rising Rookie
2 years ago

Re: BF2 Different Account On EA Play Than Xbox

No Luck. Still same issues with 918 Error and EA app showing my account name as Suppositori and the in game showing P4TT0N.

Tried EA support help their endless loop didn't work either.

Thank you for contacting EA. My name is Saurabh. Hope you are doing well. I have reviewed your case and gathered that you are getting error in the game. Please don't worry I will do my best to address your concern. Close the game and EA App completely. Reboot the game. Try to sign in again. Repeat the process until you log into the game successfully.

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Suppositori 

    Unfortunately, what the advisor recommended is the only resolution I'm aware of for this.

    I would also try this step on your console to see if this improves your situation. From the Xbox home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.

  • Suppositori's avatar
    Suppositori
    Rising Rookie
    2 years ago

    My cards and progress is all missing too. I think its account cache related not internet. I've installed with Steam and EA app and Epic, all launch the wrong account with no progress that can't play online.

    Account seen: P4TT0N

    Account that should be showing: Suppositori 

    Any idea how I get EA app to pull and pass the correct credentials?

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