Forum Discussion

Re: cant subscribe

@proxos666 thanks, i`ve already sent the email, sorry for causing any trouble(should`ve seen your solution before).

10 Replies

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @VaiCryY 

    Is fine , i will check the email has arrived ok with them when they come online for the day

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @VaiCryY 

    You need to reset the password on the linked EA account that account has the persona vaicryy02 (not VaiCryY your posting with now) that EA account uses the same email as on your swtor account

    use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

    They have your email however the above needs to be done before they can add the gametime , once done i can follow-up if you let me know

  • Sveda22's avatar
    Sveda22
    4 years ago

    Same problem here, I can't subscribe. It refuses to let me pay via my debit card or paypal, even though I am in Hungary which should support these options. I also can't see how I can check what EA account is linked to my swtor account if any. I use the same e-mail adress for both (sve*********@gmail.com). Username svedator

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @Sveda22 

    You need to reset the password on the linked EA account that account has the persona sveda222  (not sveda22 your posting on now) that EA account uses a citromail.hu email (email is different to swtor)

    use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

  • Sveda22's avatar
    Sveda22
    4 years ago

    Thanks I will try it. Is there a way to link this account to my swtor account? I don't use the mentioned citromail.hu one, it is a miracle if it still exist. Both the EA account and the e-mail adress. Thanks.

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @Sveda22 

    the account linkage is permanent and each account can have separate emails as you see with citromail.hu for the linked ea account Sveda222

    if you do not have access to that email , best to call swtor support when the lines open , they can update the email used on that ea account for you to one that you do have access too 

    https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

  • Sveda22's avatar
    Sveda22
    4 years ago

    I manaeged to access that old account and did what you asked. I works, so I can finaly spend money on the game 🙂 Thanks for your help.

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