epic acti

I got STAR WARS: Battlefront II Celebration edition back in January 14th this year when it was free and I just now tried to install it when Origin (which launches perfectly with my account information) asks for a redemption code. I do not have a code, and there was no redemption code given in the email; just an invoice ID and an order ID, which neither work "as" the redemption code. EA support says that I have to contact Epic Game's support about this, but I've never had a problem downloading a game from Epic that uses a different launcher (such as 2K, etc) just.... Origin....

i claimed star wars battlefront 2 for free on epic but when i want to install it it says on the origin launcher that the game is unidentified and i have to type in the product code but i cant find the product code from the email receipt 

i Claimed Star wars Battelfront 2 in Epic games. when i tried to installed through Epic launcher it is opening Orgin launcher and asking for Verification code, that i dont have and not provided by Epic team also. i checked with Epic and they asked me to reachout to EA support for this issues.

Could you please help and get this issue fixed so that i can plan this game.

Regards,

Nitin

@Cococnutt - I brought this to the attention of some of the EA folks I know. Recommendation is to clear the Origin cache.

I have the same issue, i wanted to finally try it and reinstalled origin, but it wont let me use it

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@Cococnutt wrote:
@DarthFDG
Thanks for trying to help but it didn't work, i cleaned the cache files, restarted the pc like 5 time, uninstaled origin and instaled it again and no results, again thanks.
It's a bit sad that i cant play the game, but it was free so it wasnt realy a great loss.

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Sorry to hear that.

@nsr29 - Did it work for you?

I got BF2 from the Epic Games Store for free earlier this year, today I wanted to install it, which it wont let me do in the Epic Games Launcher. It will instead redirect me to the Origin Client which will then ask for a product key which I do not have, and could not find even on the receipt Epic Games sends you via E-Mail. None of the answers fpr people who got the game via Steam or otherwise are any help in my case. My Origin and Epic Games accounts are already linked.

I have got the game on EPIC several monthes ago,but instead of directly downloading it on EPIC,I must get the product code of the game to activate it on Origin,but now I can nowhere find my product code so that I can't successfully play the game

Does anyone know where the product code is?

Thank you for your help

@fbkfubukifbkIve got the exact same problem! NONE of the solutions given work, of course it wont when said "solution" is talking about the Ubisoft client instead of the Origin one.

You dont get any product code with the receipt that Epic sends you via Email either. I have deleted the origin cache files as was suggested in another stalled thread. So im stuck with origin keeping asking for a product code which never was provided anyways.