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Re: Sims 4 does not launch in macOS Sierra

Hello.

After further investigation by the team, I've been told that this issue is due to a conflict between the game and the Radeon driver packaged with Sierra.  Unfortunately, this isn't something that the team can fix.

There are a couple of workarounds:

  • Upgrade to a newer macOS (High Sierra or later)

or

  • If the machine has more than one GPU, switch to the integrated GPU when running the game.  (This can be done through a third-party app.)

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @SimQARobo  That's disappointing to hear, but it's good to get confirmation that this won't be fixed.  And thank you for staying with it for as long as you did.

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