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EA_Solaire
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2 years ago

Re: Missing DLC

Hello @reggiedarappa,

Let's check that your packs are all fully installed to your console with the following steps-

If you're playing on Xbox, please use these steps:

  • Highlight The Sims on the dashboard
  • Press the Menu button on the controller
  • Select "Manage Games and Add-ons" 
  • You should see an option here to "Install" your DLC

If you're on PlayStation, give these steps a try:

  • Restore the licenses on your console 
  • Go to your Game Library 
  • Scroll to Your Collection
  • Select The Sims 4
  • Scroll down to Add-Ons and locate your DLC here
  • Select the DLC in this list and select Install
  • When the download finishes, let your new content install and restart The Sims
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