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PS5 Controls Stop Working In CAS
Product: The Sims 4 Platform: PlayStation 5 Which language are you playing the game in?: English How often does the bug occur?: At least once in most play sessions, if not every time I enter CAS. What is your current game version number?: Most recent as of 4th March What expansions, game packs, and stuff packs do you have installed?: Cottage Living, Island Living, Get Famous, Vampires, Parenthood, Laundry Day, Backyard Stuff Steps: How can we find the bug ourselves?: Not sure, enter create-a-sim and try using both the cursor and the quick actions (pressing tab to remove the cursor and using the joysticks to navigate, triangle button to remove clothes, etc.) It also often takes a lot of clicks to register clicking on the head or hair, for example. What happens when the bug occurs?: Buttons like X and O stop registering my input, meaning I can’t select categories or go back, and sometimes using the joysticks also becomes impossible to use. I can’t pause the game or anything during this time, so I just sort of button mashed until I was free. What do you expect to see?: To be able to click on the icons. Have you installed any customization with the game, e.g. Custom Content or Mods?: No, there are no Mods on console. Did this issue appear after a specific patch or change you made to your system?: This has been happening ever since I started playing the Sims 4 on console, several years ago. Please describe the patch or change you made.:
Game packs
I haven't played the sims 4 on my xbox one in around a month but I decided I wanted to start playing it again recently. I go onto my save file and it mentions something along the lines of the data not being all there so, naturally, I check to see what the problem is. Turns out there are a select few of the game packs that I already own and have had installed for quite a while are now acting as if they haven't been installed. I exit the game and I uninstall all of my game packs and the sims 4 and I then reinstall everything in hopes that it fixes itself... it doesn't and the same exact packs that were no longer on my game file (even though it said prior that they were installed) won't install. The game pack queues and after 1 second my xbox says "installation stopped" and that there is "a problem with your game or app". I find it hard to believe that there is a problem on my xbox's side because I've recently installed two other games just fine and I've even restarted my xbox, turned it off and took out the power plug, and deleted local data. If anybody knows what's wrong or understands what I need help with please advise.Game won’t load past initial opening screen unless disconnected from wifi
Since the most recent Enchanted by Nature patch update regarding the toggle for ailment contagion, none of my save files, including files from before Enchanted by Nature even released, will open if my PS5 is connected to the internet. Sometimes I’m stuck on a perma-loading screen from the very initial launch of the game, and sometimes the game allows me to the choosing a household screen, but once I’ve chosen a save file, I’m back to the perma-loading screen if connected to wifi. I’ve done all of the troubleshooting like restarting the game, restarting my console, reconnecting to the internet, etc etc, and nothing has solved this issue for me. The game is mostly playable if not connected to any network services, but I’d love access to the gallery.A whole lot of Issues with Console
I play on my PlayStation 4 every time I log in then the game resets and I have to reset my settings and say no to the tutorials again. Then when I enter cheat codes the cheat code bar will not go away. I have not played sims and I tried again it is making me not want to play anymore. EA FIX IT! I feel like as a console player ea pays more attention to pc players and I do not feel appreciated even when I buy expansion packs and play the exact same game as pc players just on a different system.
Glitched Werwolf Model
Hey so I have a Problem with a werewolf. My sim toddler aged up instantly to a teen instead of a child. They child got werewolf rampages even if the skill tree wasn’t unlocked and now this sims is a teen and the model of the werewolf is glitched. Does somebody have a solution??
Xbox series x sims 4 crashing on load and when leaving willow creek hospital.
I’m playing The Sims 4 on Xbox Series X, and my game has become unplayable due to constant crashing. The problem started with the Willow Creek hospital lot (from Get to Work) — every time I tried to leave the hospital and travel home, the game would crash to the dashboard. Now the issue has spread: my game crashes on load in general, even after deleting my saves. At this point, I can’t even play at all. What I’ve Tried: Deleted save files Restarted Xbox Contacted EA Help (they gave me basic troubleshooting but no resolution) I’ve spent thousands of dollars on packs, kits, and expansions for The Sims 4, and right now the game is completely unplayable on console. I feel like I paid for content I can’t even use. Console players don’t have mods or fixes like PC players do, which makes this situation especially frustrating. Questions: Please confirm if this bug is being tracked. Are there any official workarounds for console players? Will there be a fix in an upcoming patch? This issue makes The Sims 4 unplayable for me, and judging by community conversations, I’m not the only one. Please take this seriously for console players!Game keeps freezing
I keep having this issue on ps5, the becomes unresponsive but is still running in the background. Like my Sims will be doing things but I can't save the game or even bring up the menu. In cas, there's a 50/50 chance of either the sensitivity going through the roof and is just bouncing everywhere or it just completely freezes and I end up loosing all of my progress. I thought by using PS5 the Sims would function better but it's made it worse the game is pretty much unplayable with it constantly crashing. I don't even use any mods so it can't be that either. I love this game to bits and would be sad to not play it, so does anyone have any tips to fix this? ThanksGame no longer "sleeps" when Xbox does, shuts down instead.
After the 8/19/25 update, my game will no longer "sleep" when the Xbox does. I used to be able to turn on my console and hit "resume" for the Sims, where once in, the last lot I was in or CAS screen is still actively loaded. Now, the only option upon waking up my console is "play," so the game has to reload completely every time. This used to never happen unless the game received a major update every so often, and it'd only be once. My load times are brutal, so now I can't just sit down and play like I used to be able to.Game Break after entering CAS
I’d like to start this off with that I play on Xbox. I feel like I won’t be able to properly explain what’s going on but any time I enter CAS from live mode my game starts freaking out. I can’t toggle cursor mode so I can’t actually click anything, if I try to enter the pause menu it pops up but doesn’t actually pause the game (normally background behind the menu potions darkens and it’s not doing that. I can’t save, can’t exit CAS unless I toggle cursor like 6 times and move to the exit CAS. Now once I am finally able to exit CAS the pause menu is still broken. Sometimes when I had this issue from past updates, entering manage worlds would fix it but that just makes the screen go black (world speed and everything else is still there but everything else is black.) I did have cas.fulleditmode active and tried to enter without it active after I had to fully quit my game and it was still an issue. not sure if any of that made sense but if anyone else is having this issue PLEASE tell me how to fix it :)
Object is missing its footprint resource
I do not play with mods or CCs (as far as I know). I play on the Xbox One. My console is up to date. I had a Sims Delivery notification so I allowed the game to update. I am in build mode and notice that there were items that were previously stolen from a burglar and then “returned.” I attempt to replace the items that were swiped and they disappear as soon as I put them down and I get the message “Object is missing its footprint resource.” When I attempt to go buy the same item and place it, I get the same message.Console Gamer Can’t Load Game At All
I was excited for the update. I have all but the Fairies pack (I know) - and a few of the stuff packs (I know). So I knew there would be issues- it happens- so I removed Werewolves, Vampires, Pets and Realm of Magic! I reset and restarted my console many times. I removed games I no longer play- I have 1TB of free space on my Xbox. Still I have not been able to load in to a game since the update. i receive the “Please Try Again” sign. “For some reason The Sims™️ 4 took took long to start. (0x8027025a)” Unable to load up, despite removing the game entirely, redownloading it, selecting only a few packs- I’m tired man. By the time I do get it running I’ll be out of energy to play. Thots n prayers to the teams working on bugs and communicating with the ones and zeroes. i appreciate you- but also i am running out of money and willpower- please just tell me you’re doing your best and I’ll feel better (it will refresh my wants and needs). so I will try to remove bust the dust, laundry, and wedding stories- and if that doesn’t work- I will try to remove high school years- etc. wish me luck.Missing Saved files
I’ve lost 4 saved files in the last 4 months while playing Sims 4 on Xbox series X. My Console is up to date as is my version of the SIMS 4, and because I am on console I use no CC’s or MOD’s. It starts with being unable to save a file then the next time I log in my file doesn’t exist. I start a new game create a new save file then a month later I can’t save the file and then the next time I log in the file doesn’t exist. You can imagine how frustrating this can be to lose everything. The 1st time this happened 4 months ago I lost years worth of content. I usually play with all my DLC’S (I own them all except the new expansion pack). 2 months ago I decided to limit the amount of DLC’s to see if that made a difference but it didn’t. Last night the game wouldn’t save and this morning my save files are gone. I chose not to buy the latest pack because I can’t in good conscience continue to put money into this game if I can’t play it. I’m writing this because I want that to change and hopefully someone can help me. ‘thanksCan do anything
Since the update i cant even play the game. It loads up to the main page but I can move the cursor, can't click anything litrally ANYTHING its like the game has frozen. I can see the arrow but it dont move, I can press buttons and hear the selection click but it does nothing. Ive tried restarting the game several times and still the same thing. The game is litrally unplayable.
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