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adjusting and crashing PS5","conversation":{"__ref":"Conversation:conversation:12090356"},"id":"message:12090356","revisionNum":1,"uid":12090356,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5484196"},"metrics":{"__typename":"MessageMetrics","views":2},"postTime":"2025-04-09T04:52:22.157-07:00","lastPublishTime":"2025-04-09T04:52:22.157-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I've been having this issue for a month now and I've looked all over the Internet with no solution. This started happening to me after the latest update. This adjusting graphics screen pops up repeatedly for me whether I travel or not if I'm in l live mode or edit mode it doesn't matter. It can pop up immediately after the initial load screen or after playing 10 minutes it's very random but it happens every time I play no matter how long or what I do in game. The graphics after it adjusts look the same which are great actually. My game also crashes every time I play and again it could be 5 minutes or an hour but it always crashes. I've played offline,I cleared the cache, rebuilt the database, uninstalled and reinstalled the game and dlcs,I moved it from the console storage to the SSD internal storage and back again, I've made new save files, I'm out of ideas and frustrated. Why does it say it's adjusting my graphics but after it reloads it's the same? Why does my game crash every time I play? I miss my game and I want to play again! ANY ADVICE WOULD BE APPRECIATED ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1088","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:crashing","text":"crashing","time":"2024-07-13T06:20:10.253-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:graphics","text":"graphics","time":"2025-02-16T03:28:50.173-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mw","node":{"__typename":"Tag","id":"tag:playstation","text":"playstation","time":"2024-07-16T18:53:49.085-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98NA","node":{"__typename":"Tag","id":"tag:updates","text":"updates","time":"2024-07-09T02:39:33.513-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11018256":{"__typename":"Conversation","id":"conversation:11018256","topic":{"__typename":"ForumTopicMessage","uid":11018256},"lastPostingActivityTime":"2025-04-09T04:19:47.366-07:00","solved":false},"User:user:228392":{"__typename":"User","uid":228392,"login":"simsplayer818","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Hero","color":"ED8B00","rankStyle":"FILLED"},"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/images/dS0yMjgzOTItSzF6bW9t?image-coordinates=0%2C83%2C796%2C879"},"id":"user:228392"},"ForumTopicMessage:message:11018256":{"__typename":"ForumTopicMessage","subject":"[PS4/XB1] Updating Graphics Settings Message","conversation":{"__ref":"Conversation:conversation:11018256"},"id":"message:11018256","revisionNum":1,"uid":11018256,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:228392"},"metrics":{"__typename":"MessageMetrics","views":9652},"postTime":"2021-12-12T02:14:03.692-08:00","lastPublishTime":"2021-12-12T02:14:03.692-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Product: The Sims 4 Platform:Xbox Series S Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.50.7.2300 What expansions, game packs, and stuff packs do you have installed? Courtyard oasis, island living, luxury party, laundry day, snowy escape, vintage glamour, nifty knitting, jungle adventure, realm of magic, bowling night, cats and dogs, my first pet, outdoor retreat, country kitchen, throwback fit, toddler, dream home decorator, fitness, romantic garden, dine out, movie hangout, discover university, gnome on the go, perfect patio, spa day, kids room, industrial loft, parenthood, backyard, Strangerville, Moschino, animal hats, tiny living, city living, get famous, life of the party, get to work, up all night, cottage living, get together, seasons, cool kitchen, grims guitar, Incheon arrivals, fashion street, blooming rooms, paranormal, eco living (not installed) Steps: How can we find the bug ourselves? It occurs randomly during gameplay on my console after a few hours. What happens when the bug occurs? In the middle of gameplay the game stops suddenly and I get a blue loading screen with spinning plumbob and a message that says \"We are updating your graphics settings so that you can continue to enjoy playing The Sims 4\". What do you expect to see? If there is something I need to change on my console settings myself, I expect it to tell me what to do to avoid this happening. I haven't changed any settings myself and can't find any mention of this message anywhere affecting others. I've done a console reset twice and reinstalled all my content twice. I've power cycled numerous times. Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used. Did this issue appear after a specific patch or change you made to your system? Yes Please describe the patch or change you made. It started a few months ago around the time I started to get a lot of crashing on save and exit and sometimes on travel or CAS then eventually on loading too. I already mentioned this on the feed about crashing on save and exit but it was suggested the 2 things weren't linked. It started after installing cottage living if memory serves me correctly. \n \n I'm extremely unhappy with the stability of the Sims 4 especially after purchasing a next gen Xbox specifically for this game after my Xbox one couldn't cope with all the content I had, it works fine for it's new owner with several games installed. \n I've had months of crashing on my brand new console and the feed on that subject has had no serious engagement from the Sims team, I've even reached out directly. \n I'm trying to get to the bottom of it myself but a lot of the research I'm doing mentions that graphics issues can cause crashing. So I want a definitive answer from devs or someone on the subject. I've spent so much money but every day I have issues, it takes 3 attempts to load my game now and I often have to restart my console in the middle of loading as it freezes. I play around 4/5 hours every single day. The 2 things did start around the same time so instead of putting up with the message I'm trying to get it resolved. If there is something that I need to change on my console to avoid this then I need to know, I've had enough of it now. If it's not linked to crashing then ok, that needs investigation for all of us separately as we have already reported. But everything I'm reading says graphics issues are a big factor in crashing. I had no problems with my brand new console before Cottage Living. I'd uninstall it if I hadn't used it in so many households. \n\n Edit by PoptartJuniper: Added tags, adjusted title. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3756","kudosSumWeight":14,"repliesCount":95,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:playstation","text":"playstation","time":"2024-07-16T18:53:49.085-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:xbox","text":"xbox","time":"2024-07-17T09:45:44.191-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":3,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12089425":{"__typename":"Conversation","id":"conversation:12089425","topic":{"__typename":"ForumTopicMessage","uid":12089425},"lastPostingActivityTime":"2025-04-08T17:07:48.087-07:00","solved":false},"User:user:5483713":{"__typename":"User","uid":5483713,"login":"nocloutsuave","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5483713"},"ForumTopicMessage:message:12089425":{"__typename":"ForumTopicMessage","subject":"Sims 4 crashing on ps5","conversation":{"__ref":"Conversation:conversation:12089425"},"id":"message:12089425","revisionNum":1,"uid":12089425,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5483713"},"metrics":{"__typename":"MessageMetrics","views":13},"postTime":"2025-04-08T17:07:48.087-07:00","lastPublishTime":"2025-04-08T17:07:48.087-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I bought the horse ranch from the play station app on my phone now I can even load the game it just crashes after the intro ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"131","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:crashing","text":"crashing","time":"2024-07-13T06:20:10.253-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:expansion packs","text":"expansion 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can’t play my game","conversation":{"__ref":"Conversation:conversation:12088429"},"id":"message:12088429","revisionNum":1,"uid":12088429,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5483218"},"metrics":{"__typename":"MessageMetrics","views":27},"postTime":"2025-04-08T09:10:22.672-07:00","lastPublishTime":"2025-04-08T09:10:22.672-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" i bought realm of magic like 2 days ago and everything was great until yesterday. everything started glitching then showed error code 0 and my console shut down for corrupted data. i got my console back on and every other game will work except sims4. it still shows error code 0 no matter what i do. i cant save any of my games plz help ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"345","kudosSumWeight":1,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:expansion packs","text":"expansion 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Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-2.svg?time=1721239509000"},"id":"user:5353676"},"ForumTopicMessage:message:11908273":{"__typename":"ForumTopicMessage","subject":"City living disappeared yet it says its downloaded? PS5","conversation":{"__ref":"Conversation:conversation:11908273"},"id":"message:11908273","revisionNum":1,"uid":11908273,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5353676"},"metrics":{"__typename":"MessageMetrics","views":59},"postTime":"2025-02-17T20:30:24.684-08:00","lastPublishTime":"2025-02-17T20:30:24.684-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" City living disappeared on my ps5 and I have to repurchase it yet it says its downloaded? When i go into my world, city living is locked, yet i purchased it through the sims 4. When i click on the world, it brings up the pack preview and says its downloaded and doesn't give me an option to repurchase it. When I go to the add on section through the Game library, it wants me to repurchase it. I haven't uninstalled anything, terrified to lose expensive packs. please help. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"482","kudosSumWeight":1,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:downloads","text":"downloads","time":"2024-07-02T05:29:58.459-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:expansion packs","text":"expansion packs","time":"2024-07-01T08:41:03.568-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mw","node":{"__typename":"Tag","id":"tag:playstation","text":"playstation","time":"2024-07-16T18:53:49.085-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12080965":{"__typename":"Conversation","id":"conversation:12080965","topic":{"__typename":"ForumTopicMessage","uid":12080965},"lastPostingActivityTime":"2025-04-07T09:17:50.240-07:00","solved":false},"User:user:5478862":{"__typename":"User","uid":5478862,"login":"BeanzMadd25","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/userAvatar/49741550/416x416.JPEG"},"id":"user:5478862"},"ForumTopicMessage:message:12080965":{"__typename":"ForumTopicMessage","subject":"Large family , Sim died and stand there for 3 days, no mods or CC.","conversation":{"__ref":"Conversation:conversation:12080965"},"id":"message:12080965","revisionNum":1,"uid":12080965,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5478862"},"metrics":{"__typename":"MessageMetrics","views":34},"postTime":"2025-04-04T22:15:27.512-07:00","lastPublishTime":"2025-04-04T22:15:27.512-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Mom died on Sims and is **bleep** in a standing position. other Sims tell her to wake up and she doesn't move or talk. I can't save or exit and build because of this issue. Need help. What do I do. Thank you. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"210","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:xbox","text":"xbox","time":"2024-07-17T09:45:44.191-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12081698":{"__typename":"Conversation","id":"conversation:12081698","topic":{"__typename":"ForumTopicMessage","uid":12081698},"lastPostingActivityTime":"2025-04-07T09:00:36.085-07:00","solved":false},"User:user:5479288":{"__typename":"User","uid":5479288,"login":"3newak3vy8qy","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":null,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5479288"},"ForumTopicMessage:message:12081698":{"__typename":"ForumTopicMessage","subject":"Error code (0x8027025a) makes game unplayable","conversation":{"__ref":"Conversation:conversation:12081698"},"id":"message:12081698","revisionNum":1,"uid":12081698,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5479288"},"metrics":{"__typename":"MessageMetrics","views":27},"postTime":"2025-04-05T07:37:27.015-07:00","lastPublishTime":"2025-04-05T07:37:27.015-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello everyone, For the past six months, I have been unable to play the Sims 4 without deleting, and then redownloading, the game and subsequent stuff packs. This takes around 2 hours, so it's incredibly frustrating. The issue comes about whenever I click on the game, and it simply won't load. It stays on the blue screen with the logo and franchise characters. Eventually the game crashes, and it gives a message that says \"Sorry, the Sims 4 took too long to load\" with the error code (0x8027025a). For troubleshooting, I've tried: Unplugging the Xbox (both cords) Restarting it Trying the game again and waiting for it to load Cancelling out of quick resume Turning my TV graphics down to 1080p Turning the internet off on my console, and logging in with it off + turning it back on Clearing local data/saves on my Xbox Turning off the Sims delivery function in the settings Redownloading/deleting smaller expansion packs to see if it will work Deleting other games on the Xbox to make storage space I'm frankly at my wits end. I've spent a decent amount of money on this game, and I shouldn't have to jump through hoops in order to play it properly. I just want a fix that will allow me to easily access my game, without waiting an hour to redownload. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1315","kudosSumWeight":1,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:crashing","text":"crashing","time":"2024-07-13T06:20:10.253-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:launching","text":"launching","time":"2024-07-16T18:55:59.148-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mw","node":{"__typename":"Tag","id":"tag:xbox","text":"xbox","time":"2024-07-17T09:45:44.191-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12084678":{"__typename":"Conversation","id":"conversation:12084678","topic":{"__typename":"ForumTopicMessage","uid":12084678},"lastPostingActivityTime":"2025-04-07T07:05:00.706-07:00","solved":true},"User:user:5481299":{"__typename":"User","uid":5481299,"login":"Kat24015","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5481299"},"ForumTopicMessage:message:12084678":{"__typename":"ForumTopicMessage","subject":"My sims reset after every romance social.","conversation":{"__ref":"Conversation:conversation:12084678"},"id":"message:12084678","revisionNum":1,"uid":12084678,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5481299"},"metrics":{"__typename":"MessageMetrics","views":19},"postTime":"2025-04-06T18:52:25.499-07:00","lastPublishTime":"2025-04-06T18:52:25.499-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I’m on my second generation and my sims are resetting after every romance social. They’re unable to woohoo or try for baby. I saw a past thread saying that having the sims break up and get back together fixed it. However, my sims won’t break up either. Every time I tried I get the notification and the animation but then they just reset again and they’re still engaged. I’m not sure what else to do… ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"402","kudosSumWeight":0,"repliesCount":1,"readOnly":true,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:playstation","text":"playstation","time":"2024-07-16T18:53:49.085-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12084384":{"__typename":"Conversation","id":"conversation:12084384","topic":{"__typename":"ForumTopicMessage","uid":12084384},"lastPostingActivityTime":"2025-04-07T07:03:51.657-07:00","solved":true},"User:user:5379078":{"__typename":"User","uid":5379078,"login":"57loh5przh5m","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Rising Novice","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/46/794/416x416.JPEG"},"id":"user:5379078"},"ForumTopicMessage:message:12084384":{"__typename":"ForumTopicMessage","subject":"Sims 4 tattoos","conversation":{"__ref":"Conversation:conversation:12084384"},"id":"message:12084384","revisionNum":1,"uid":12084384,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5379078"},"metrics":{"__typename":"MessageMetrics","views":24},"postTime":"2025-04-06T14:20:15.175-07:00","lastPublishTime":"2025-04-06T14:20:15.175-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When I’m in game, my tattoos look blurry. But when I’m in CAS, the tattoos look ok. Is anyone else having this problem? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"121","kudosSumWeight":0,"repliesCount":1,"readOnly":true,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:graphics","text":"graphics","time":"2025-02-16T03:28:50.173-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:playstation","text":"playstation","time":"2024-07-16T18:53:49.085-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12080913":{"__typename":"Conversation","id":"conversation:12080913","topic":{"__typename":"ForumTopicMessage","uid":12080913},"lastPostingActivityTime":"2025-04-07T06:57:04.073-07:00","solved":false},"User:user:5478819":{"__typename":"User","uid":5478819,"login":"7cdff0f9f95de7c2","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5478819"},"ForumTopicMessage:message:12080913":{"__typename":"ForumTopicMessage","subject":"Can’t play online","conversation":{"__ref":"Conversation:conversation:12080913"},"id":"message:12080913","revisionNum":1,"uid":12080913,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5478819"},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-04-04T21:03:55.473-07:00","lastPublishTime":"2025-04-04T21:03:55.473-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have reset my advanced network settings and I still can’t play online. I am trying to play sims 4 on my Xbox and it will only do offline and I cannot find any fixes ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"174","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:xbox","text":"xbox","time":"2024-07-17T09:45:44.191-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12081830":{"__typename":"Conversation","id":"conversation:12081830","topic":{"__typename":"ForumTopicMessage","uid":12081830},"lastPostingActivityTime":"2025-04-07T06:55:45.724-07:00","solved":true},"User:user:5479389":{"__typename":"User","uid":5479389,"login":"Korb782","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Rising Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5479389"},"ForumTopicMessage:message:12081830":{"__typename":"ForumTopicMessage","subject":"Sims 4 (xbox series X) Crashing on load up","conversation":{"__ref":"Conversation:conversation:12081830"},"id":"message:12081830","revisionNum":1,"uid":12081830,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5479389"},"metrics":{"__typename":"MessageMetrics","views":33},"postTime":"2025-04-05T08:54:31.597-07:00","lastPublishTime":"2025-04-05T08:54:31.597-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Shortly after an sdx drop for pride my game has become completely unplayable. The game started crashing after coming out of cas initially, then a hour or so later refused to start. I’m on a faultless Xbox series X. The issue occurs a few minutes into loading the game onto the main menu. It gets past the press A to start screen. Finishes loading the bar and then when on the screen with the spinning plumbob goes black and crashes onto the Xbox dashboard. No error code is given and no attempts to restart or reinstall the game is working. 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I may be able to do one save but then the next one cause my game to crash without finishing the save. I can never travel from my home lot within the game crashing. I’m really thinking g if quitting for a while. Sad cause I really want to play. And I would add an attachment but the only thing you will see is my game going to the report screen on PlayStation. 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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"241","kudosSumWeight":0,"repliesCount":2,"readOnly":true,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:crashing","text":"crashing","time":"2024-07-13T06:20:10.253-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:playstation","text":"playstation","time":"2024-07-16T18:53:49.085-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12083432":{"__typename":"Conversation","id":"conversation:12083432","topic":{"__typename":"ForumTopicMessage","uid":12083432},"lastPostingActivityTime":"2025-04-07T05:00:09.975-07:00","solved":true},"User:user:5480479":{"__typename":"User","uid":5480479,"login":"kawaiiowl111","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5480479"},"ForumTopicMessage:message:12083432":{"__typename":"ForumTopicMessage","subject":"Missing packs","conversation":{"__ref":"Conversation:conversation:12083432"},"id":"message:12083432","revisionNum":1,"uid":12083432,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5480479"},"metrics":{"__typename":"MessageMetrics","views":24},"postTime":"2025-04-06T06:06:21.892-07:00","lastPublishTime":"2025-04-06T06:06:21.892-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" All of my packs that I've bought on my pc are not showing up on my account on xbox? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"85","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:game packs","text":"game packs","time":"2024-07-13T17:26:04.454-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:stuff packs","text":"stuff packs","time":"2024-07-01T08:41:05.683-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12083260":{"__typename":"Conversation","id":"conversation:12083260","topic":{"__typename":"ForumTopicMessage","uid":12083260},"lastPostingActivityTime":"2025-04-06T03:32:52.655-07:00","solved":false},"User:user:240755":{"__typename":"User","uid":240755,"login":"indiJestion","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Seasoned Adventurer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/17/231/416x416.JPEG"},"id":"user:240755"},"ForumTopicMessage:message:12083260":{"__typename":"ForumTopicMessage","subject":"Unable to see some gallery items.","conversation":{"__ref":"Conversation:conversation:12083260"},"id":"message:12083260","revisionNum":1,"uid":12083260,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:240755"},"metrics":{"__typename":"MessageMetrics","views":12},"postTime":"2025-04-06T03:32:52.655-07:00","lastPublishTime":"2025-04-06T03:32:52.655-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am on PS5 and have noticed that the gallery filters out content marked as using CC. I upload paintings and photographs by my Sim to the gallery. Some people have told me that these mark as CC, but they don’t for me. However, I have noticed today that I cannot see some of my gallery items anymore, and I wonder if they have been marked as using CC. I would like this resolved so that I can access these gallery items again. 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time I go to owned options to show the content I owned it only shows me base game stuff or it would just show me the content I do own side by side saying I own it then I don’t ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"315","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:downloads","text":"downloads","time":"2024-07-02T05:29:58.459-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:expansion packs","text":"expansion 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packs","time":"2024-07-01T08:41:05.683-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11002624":{"__typename":"Conversation","id":"conversation:11002624","topic":{"__typename":"ForumTopicMessage","uid":11002624},"lastPostingActivityTime":"2025-04-04T06:59:04.636-07:00","solved":false},"User:user:188792":{"__typename":"User","uid":188792,"login":"EA_Solaire","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Community 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missing/showing as unowned) \n Error Code: 0 \n \n \n Current Console Specific Open Bug Reports \n \n Please update your game to the latest version, and then power down your console completely before restarting and launching the game. If this does not resolve your issue, please read below for direction on opening a bug report with more information if there is no current dedicated thread for your issue. \n Xbox Update and Power Instructions \n PlayStation Update and Power Instructions \n Here are the current issues and open bug threads for Xbox and PlayStation. Please read through the following and post your issue in the corresponding thread- if your issue does not have a dedicated thread listed here, please open a new bug report following these steps so we can further track the issue. \n General Tech Issues: \n [NEEDS INFO] - Crashing in Build/Buy Mode and when traveling [NEEDS INFO] - Paint Mode in CAS crashing game [NEEDS INFO] - Endless load times [NEEDS INFO] - Menus scrolling too quickly [UNDER INVESTIGATION] - DLC pop-up stuck on screen [UNDER INVESTIGATION] - Cursor is missing [REVIEWED] - Updating Graphics Settings message [REVIEWED] - Lag when adjusting camera Live Mode: [NEEDS INFO] - Interaction menu lagging when selecting objects [NEEDS INFO] - Sims won't perform queued commands [UNDER INVESTIGATION] - Smudged tattoos, blurred make-up in Live Mode \n [REVIEWED] - HUD disappearing [REVIEWED] - Lagging when cooking \n Create A Sim: \n [UNDER INVESTIGATION] - Unable to select tattoos in CAS \n Build Mode: \n [UNDER INVESTIGATION] - Unable to scroll in Build Mode \n [REVIEWED] - Freezing after placing roof [REVIEWED] - Unable to rotate roofs Eco Lifestyle: [UNDER INVESTIGATION] - Evergreen Harbor flickering pyramids Growing Together: \n [UNDER INVESTIGATION] - Can't scroll on expanded list of milestones Life & Death: [UNDER INVESTIGATION] - Unable to select genetics options after Rebirth ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2188","kudosSumWeight":0,"repliesCount":3,"readOnly":true,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:playstation","text":"playstation","time":"2024-07-16T18:53:49.085-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:xbox","text":"xbox","time":"2024-07-17T09:45:44.191-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":4,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12079009":{"__typename":"Conversation","id":"conversation:12079009","topic":{"__typename":"ForumTopicMessage","uid":12079009},"lastPostingActivityTime":"2025-04-04T06:57:48.191-07:00","solved":true},"User:user:5477864":{"__typename":"User","uid":5477864,"login":"vitchyvoo","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Seasoned Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5477864"},"ForumTopicMessage:message:12079009":{"__typename":"ForumTopicMessage","subject":"Blurry Tattoos","conversation":{"__ref":"Conversation:conversation:12079009"},"id":"message:12079009","revisionNum":1,"uid":12079009,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5477864"},"metrics":{"__typename":"MessageMetrics","views":33},"postTime":"2025-04-04T03:55:26.869-07:00","lastPublishTime":"2025-04-04T03:55:26.869-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Tattoos for a while now have been very low quality. You can’t really tell what they are, and they look very blurry and there’s no detail. Anybody else have this problem? I would really hope this can be fixed since the new pack has come out. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"248","kudosSumWeight":1,"repliesCount":1,"readOnly":true,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:playstation","text":"playstation","time":"2024-07-16T18:53:49.085-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12077928":{"__typename":"Conversation","id":"conversation:12077928","topic":{"__typename":"ForumTopicMessage","uid":12077928},"lastPostingActivityTime":"2025-04-04T06:56:16.890-07:00","solved":true},"User:user:5477286":{"__typename":"User","uid":5477286,"login":"551ac0d79c70f5eb","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/16/342/416x416.JPEG"},"id":"user:5477286"},"ForumTopicMessage:message:12077928":{"__typename":"ForumTopicMessage","subject":"The past three days can’t travel.","conversation":{"__ref":"Conversation:conversation:12077928"},"id":"message:12077928","revisionNum":1,"uid":12077928,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__ref":"User:user:5477286"},"metrics":{"__typename":"MessageMetrics","views":18},"postTime":"2025-04-03T13:36:41.122-07:00","lastPublishTime":"2025-04-03T13:36:41.122-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Trying to travel or load new lots… Screen keeps going white and then the little loading circle thing appears but never goes away. My internet connection is fine… everything else works… 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