Recent Discussions
Can’t use gallery
Been trying to build some houses for my Newcrest world I just don’t like building. Every time I find something nice to download into my game it says I don’t have the lastest sims version when I do ;(. I’ve checked for updates pressed on restore licenses reopening and closing my game and restarting my PlayStation with still none of it working, please help!10Views0likes0CommentsPS5 saving issues
It’s been over a month where I have not been able to play the game because the game won’t save after building. I have restarted, I have cleaned all saved files and started a new saved file and the same issue continues. I have also gotten the crash screen and have reported it along with screenshotsKruels_booboo13 hours agoRising Newcomer29Views0likes3CommentsMissing expansion packs
I just tried to log in and play to resume my game from last night, but I am getting an error message saying that I don’t have certain expansion packs. But I most certainly do. When I go to view my managed game add ons it shows all of them, but when I go to the actual game and try to play it is only showing a few that I own. I am playing on my Xbox. Can anyone help me please?26Views0likes2CommentsSims 4
Just today Sims 4 says I don't own certain packs which I do. I can't download other simmers creations as the button for having them in your household is ghosted out. It then says that I can't move to another world space due to not having the relevant packs which I have. The game was working few days ago and now I can't play it. Any help would will be well appreciated.Kendragon3662 days agoNew Novice42Views0likes5CommentsI can’t buy just my first pets stuff pack!!
So I play on Xbox and I have a disc that includes the expansion pack of cars and dogs. However when I try to buy my first pets stuff pack, it doesn’t register that I have the expansion pack already and wants me to buy cats and dogs again. Even going through the bundle route it still wants me to pay for both. Even on sale Im not spending £20 quid for a £6 stuff pack. This needs to be fixed and I just really want hamsters in my game.SolvedScXrlett32 days agoSeasoned Newcomer29Views0likes3CommentsMissing packs I've bought
I've recently had the issue where it says I don't own certain packs (that I've already bought long ago). I've had this issue before with the island living, but said screw it idk what happened I'm not buying it again. But now it's multiple packs I've bought saying I don't own them and to rebuy them again. I've put so much money into this game that this just makes me not want to play it.. idk if this helps but I recently got out of a toxic relationship and when I left he tried to sabotage a lot of my Xbox games. Could be have deleted them somehow? Is it by chance that I switched Xboxs, I was on an Xbox one and now I'm on an Xbox Xs, but if I remember correctly, this happened before I ever switched Xboxs. I'm not sure what to do as I'm not re buying these things for a third time.. this makes me just want to not play the game anymore.. i don't want to buy stuff just for it to say I don't own it anymore..It's also showing me I'm the menh I can't pick manage worlds or Can anyone help??53Views0likes2Commentsall of my data is gone...
i havent played the sims on my xbox in almost a year. i switched to laptop and much prefer it. however, there were some sims on my xbox gallery that i wanted on my laptop. so today i did just that. opened the game and uploaded the sims to the gallery successfully. a few hours later, i also wanted to upload a house i had built so i could download it on my laptop. same process. however, when i opened my game this time on my xbox, i was greeted with the terms of service page. thought it was odd but accepted. then it asked for screen adjustment. still weird. then after that i saw that ALL of my saves were gone from over the years. i opened the gallery and all of my gallery saves were gone too. it was like i was starting the game fresh. so yeah i panicked and found out that many people were having the same issue months ago. but the issue was never resolved. so is all of my data completely gone? was it corrupted? im so lost and confused. very upset as well because i had saves i had made from 2019 on there. its just jarring to think that all of my progress is gone and was for nothing. is there anything i can do, or do i just move on and play on my laptop forever?Solvedlemoniphonia3 days agoRising Newcomer52Views0likes1CommentWhat?
First time posting here. I bought two expansion packs when they were on sale almost a year ago. The High School one and the Paranormal one. When i got on my PS to play it made me redownload the game. Now it’s saying that i never bought those two packs! I’m irritated. I don’t understand what’s going on but i want back what i paid for..katybugkmd3 days agoRising Newcomer37Views1like1CommentIsland Living missing from PlayStation
Hello guys, Never posted here before, but basically I brought 2 expansion packs on sims 4, one I brought last month and one I brought 8 months ago. I currently have a PS5 and ever since I downloaded the games on this console, one of the packs hasn't worked. I gave up trying to fix it. Now a second pack I was using, which I only brought last month has the same issue. The neighbourhood shows as locked and I dont have any of the content, but when I click it, it says I already own the pack. I've logged out and back in again, uninstalled and reinstalled the game, started a new save, restored the licenses, checked for updates nothing has worked. When I go into owned packs, I can no longer see the one I brought just a month ago and I can't use it! I've attached some photos to hopefully help explain what I mean, but if anyone else has anything I can try please help :(SolvedBabygirl1995xo4 days agoRising Novice466Views0likes23CommentsCorrupted Save File wont load past opening load screen.
So for the last 2 hours I've been trying to play the sims 4 on PS5, I've resetted, cleared cache, reinstalled. Now everything over 300 hours of game play is practically gone, it's been confirmed that the save file is corrupted (don't know how since it's only every saved to the cloud or console) now when I go on another profile it works fine its basically starting all over again but mine it doesn't. I'm really not happy. I'm really devastated, everything is just gone.SolvedBurnzii444 days agoRising Newcomer54Views1like3CommentsCE-108255-1
Absolutely at a loss on what to do about this. I have been all over this site and I can see mentions of CE-108255-1. I have seen the standard troubleshooting suggestion page and have done them all. reinstalled my game etc and absolutely nothing works. I thought that the complete reinstall of the game had fixed it but nope. The game is becoming basically unplayable for me now. Sims is the only game this happens on and I am at a loss on what to do. Any solution that works appreciated. Having paid good money for every single expansion pack the fact the game is unstable is a bit ridiculous. I am on a PS5 and have checked both the game and the system. Both are fully up to date. i have cleared the cache and done the full reinstall of everyhing and made sure it is on the hard drive not an extension. The error occurs almost every time I attempt to travel from the lot or use the CAS. I have tried to keep the number of townies and things in my gallery down as I heard that could be an issue (for some reason). Many Thanks for any help.Solved1.4KViews1like11CommentsPS5 Controls Stop Working In CAS
Product: The Sims 4 Platform: PlayStation 5 Which language are you playing the game in?: English How often does the bug occur?: At least once in most play sessions, if not every time I enter CAS. What is your current game version number?: Most recent as of 4th March What expansions, game packs, and stuff packs do you have installed?: Cottage Living, Island Living, Get Famous, Vampires, Parenthood, Laundry Day, Backyard Stuff Steps: How can we find the bug ourselves?: Not sure, enter create-a-sim and try using both the cursor and the quick actions (pressing tab to remove the cursor and using the joysticks to navigate, triangle button to remove clothes, etc.) It also often takes a lot of clicks to register clicking on the head or hair, for example. What happens when the bug occurs?: Buttons like X and O stop registering my input, meaning I can’t select categories or go back, and sometimes using the joysticks also becomes impossible to use. I can’t pause the game or anything during this time, so I just sort of button mashed until I was free. What do you expect to see?: To be able to click on the icons. Have you installed any customization with the game, e.g. Custom Content or Mods?: No, there are no Mods on console. Did this issue appear after a specific patch or change you made to your system?: This has been happening ever since I started playing the Sims 4 on console, several years ago. Please describe the patch or change you made.:EnaysiaYT7 days agoNew Novice183Views3likes5CommentsMissing sims from library
Hello! I play TS4 on the ps4. I am having a problem where all of my builds and sims are no longer in my library. I have one sim in my library which is my most recent household. Even builds or sims that I save from the Gallery have been wiped. I was wondering if anyone had experienced this problem or know of any solution. Thanks!SolvedHey_itsjae37 days agoNew Novice61Views0likes4CommentsTrouble With For Rent Expansion
I was building a rental property on a lot where no one lives, I made a lot of progress but I hadn’t changed any of the rooms to be for a specific lot. It won’t let me load into the lot at all now and I’m not sure what to do, I can’t even visit the lot.27Views0likes1CommentGame won’t start
My game stopped working yesterday after saving and exiting the game. It gets to the beginning loading screen and then the game crashes. I have seen others with this problem in the last few hours so I know I’m not the only one. I’ve found that the Island Living expansion pack is no longer available on PS Plus and I think this is the issue as I had it downloaded there but nothing I do is working. I have restarted my ps4, cold booted my ps4 as well as uninstalling and reinstalling the game. If this is what happens with DLCs they should not make them available for only a limited time; it causes all sorts of issues with the game once it is taken away and now I have lost an entire household/build. Does anyone have a solution for this?JustJusti037 days agoSeasoned Newcomer66Views1like1CommentLots and rooms not saving to my gallery/library
Playing on PlayStation 5. I am doing a 100 baby challenge and making painting by reference paintings of the kids once they become adults. When I only had 10 or so kids the room with the paintings saved. Now that I am around 40 the room will not save. My whole lot will also not save. When I try to save, it says I am saved and asks me if I want to overwrite but then the lot is not in my gallery.Winterhawk2007 days agoNew Novice52Views0likes2Comments[READ FIRST] Console Troubleshooting Guide and Known Issues (Patch 2.12)
Index: Current console specific open bug reports Crashing issues DLC issues (packs have gone missing/showing as unowned) Error Code: 0 Current Console Specific Open Bug Reports Please update your game to the latest version, and then power down your console completely before restarting and launching the game. If this does not resolve your issue, please read below for direction on opening a bug report with more information if there is no current dedicated thread for your issue. Xbox Update and Power Instructions PlayStation Update and Power Instructions Here are the current issues and open bug threads for Xbox and PlayStation. Please read through the following and post your issue in the corresponding thread- if your issue does not have a dedicated thread listed here, please open a new bug report following these steps so we can further track the issue. General Tech Issues: [NEEDS INFO] - Console crashing issues [NEEDS INFO] - Paint Mode in CAS crashing game [NEEDS INFO] - Endless load times [NEEDS INFO] - Menus scrolling too quickly [UNDER INVESTIGATION] - DLC pop-up stuck on screen [UNDER INVESTIGATION] - Cursor is missing [REVIEWED] - Updating Graphics Settings message [REVIEWED] - Lag when adjusting camera Live Mode: [NEEDS INFO] - Interaction menu lagging when selecting objects [NEEDS INFO] - Sims won't perform queued commands [UNDER INVESTIGATION] - Smudged tattoos, blurred make-up in Live Mode [REVIEWED] - HUD disappearing [REVIEWED] - Lagging when cooking Build Mode: [UNDER INVESTIGATION] - Unable to scroll in Build Mode [REVIEWED] - Freezing after placing roof [REVIEWED] - Unable to rotate roofs Eco Lifestyle: [UNDER INVESTIGATION] - Evergreen Harbor flickering pyramids Growing Together: [UNDER INVESTIGATION] - Can't scroll on expanded list of milestones Life & Death: [UNDER INVESTIGATION] - Unable to select genetics options after RebirthEA_Solaire7 days agoCommunity Manager15KViews1like3CommentsWedding event panel wont go away.. sims can’t get married, only elope.
In my current save my sim was trying to marry the grim reaper (done before w no issues), got thru everything fine and then when it was time for the event to start, Grim wouldn’t show up. Inviting him over to the lot wouldn’t work, I couldn’t cancel the event (it would ask if i’m sure I want to cancel and i hit yes, and nothing changes). at this point I assume ‘okay ill just make them get married again after this runs out on its own’. Grim wouldn’t come to my house until after the wedding was suppose to be over, and then I couldn’t plan a wedding because it kept saying there was already an event happening, but eloping was the only thing that worked. i’ve played probably 20 sim days since, and the event panel is still there. when i restart the game it still says the wedding is happening, i cant make it go away. i cant plan any other event, and sometimes it wont let me travel because of the event. please help:(sydieee177 days agoRising Newcomer15Views0likes0Comments