Re: Gallery none existent

Hi there @haitianbeaute2 

That typically means your EA account is not linked with your gamertag, or your Xbox is currently offline. Let's try the following:

Check that your Xbox gamertag is correctly linked to your EA account

Make sure your game is up to date.

1. To set your console to automatically receive updates:
   • Press the Xbox button to open the guide.
   • Select System > Settings > System > Updates & downloads.
   • Select Keep my console up to date for console and Keep my games & apps up to date for games and apps.

Make sure your Console system software is up to date. 

1. Make sure your console is connected to the internet, and then press the Xbox button to open the guide.
2. Select System > Settings > System > Updates & downloads.
3. Under Updates, you’ll see:
   • Console update available. Select this button to begin your update, or
   • No console update available. This means your console is up to date

Be sure that your game has online features enabled:

• Press the Options/Menu Button on the controller to bring up the menu. 
• Scroll down to Game Options and select it.
• Select Other at the bottom on the left
• On the right side select "Online Features Access"
• Click Apply