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Re: [FIXED] Problems playing Sims 4 on the 16" MacBook Pro

I haven't played in a while and I don't have the Star Wars pack. I have everything else though, and I do not and have never had any mods. I have a new 16" Macbook Pro 2019. 

The game seemed to play fine, but edge scrolling wasn't working. Edge scrolling was turned on, but it still wouldn't work,  so I went looking for a solution.

I came across a post that said edge scrolling doesn't work in work in windowed mode. I always play in fullscreen, so I didn't think this was the issue.

I went searching in my settings to make sure edge scrolling was turned on (it was), and discovered that the game said I was playing in windowed mode, when I was really playing in fullscreen mode.

SO, I tried changing it to fullscreen mode about 50 times, fiddling with the settings each time. Nothing works. I keeps reverting to Windowed mode 1,600x1,200 no matter what I do. And even though it always says its in Windowed mode 1,600x1,200--sometimes it appears as if its in fullscreen, and sometimes it actually is in windowed mode. But it always says it's in windowed mode no matter what's going on on screen.

And yes, I tried the option/command F command (or whatever the right buttons are), and yes, that will take the game into fullscreen mode after a lot of bizarre black flickering, but the game still thinks its in windowed mode, so edge scrolling still doesn't work.

And yes, I've also tried the factory reset option which has helped some people. AND I've even tried going into Options.ini like some troubleshooting instructions directed, and I changed the number after fullscreen from 0 to 1. That still didn't help.

The issue persists. At this point, I don't know what else to do. I've tried everything, and I cannot get edge scrolling to work at all because the game refuses to come out of windowed mode, or it refuses to recognize that it IS in fullscreen mode and instantly reverts back to windowed mode no matter what I do.

It's very frustrating since I bought the Knitting pack and I have yet to be able to play with it at all! And I'm not gonna buy the Star Wars pack or any future expansion, etc. if I can no longer use edge scrolling while playing on my laptop! 

3 Replies

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  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @cebart73

    At this point there probably isn't much you can do but try the suggestions in the opening post from other users.
  • pureneon's avatar
    pureneon
    Rising Novice
    5 years ago

    Hi @cebart73, I haven't read any other threads relating to the issue but I thought I'd reply with how I fixed this happening for me.

    When in windowed mode, did you happen to click this button (the green expand button) by any chance? I've found that this can mess it up and have been able to reverse it by reverting it back to windowed (via OS) and then changing back to fullscreen via the game.

  • cebart73's avatar
    cebart73
    New Traveler
    5 years ago
    @pureneon Thanks. Tried this, but it didn't work for me. It VISUALLY works to get the game back to filling the whole screen, but the game settings itself still SAY windowed mode, so the edge scrolling will not work.

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