Re: My saved games on Sims 2 Ultimate Collection are gone

@Bel0951 , first of all to fix the resolution error, you'll need to search YouTube videos or simply Google search on how to fix the resolution for Sims 2. It's very easy. The second problem about saving games we need to figure out. First of all, locate your Sims 2 folder (Found Documents > EA Games > Sims 2). Try moving that folder to your Desktop. Do not copy and paste or create a shortcut. Actually move the file. Next start up the game, allowing a new folder to generate. Start a new game and play for about an hour to see if there are any additional problems. Save the game before exiting (which will help prevent your game from becoming corrupt if you simply exit and save) and then exit the game. Start the game up again and see if your family did save correctly.

Please let me know if this works.