Re: Sims Medieval Authorization Error Message When trying to start Launcher

Digital downloads of The Sims Medieval come with SecuROM digital rights management technology. This technology allows users to "authorize" up to five computers to play the game at the same time.

 

If you are coming close to your five machine limit, or wish to de-authorize a computer for any reason, you can de-authorize your system from playing The Sims Medieval right from your computer's Start menu.

Follow the steps below to de-authorize The Sims Medieval:

1. Click on the Start menu on your Windows Taskbar.
2. Select All Programs from the menu.
3. Select the Electronic Arts folder.
4. You should see a list of all your EA titles (if there are any).
5. Select The Sims Medieval.
6. You should now see an option that reads Deauthorize this machine.
7. Click on the Deauthorize this machine option.
8. Follow the steps on the deauthorization wizard to complete the deauthorization process.

Keep in mind de-authorization does not uninstall the game. If you decide you want to re-authorize your computer later, all you have to do is re-launch the game.

If you don't own the laptops and notebooks anymore on which you installed the game previously, please get in contact with an EA Game Advisor.

You need to log into the help page with your Origin account and then click on http://help.ea.com/en/contact-us/new/ - choose your game, platform, and topic to see the contact options. Please choose phone or chat as contact option.