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SimlishPopstar's avatar
7 years ago

[TROUBLESHOOT] [S] [PPSP] Sims reset in hot tub when it rains

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.46.18.1020
What expansions, game packs, and stuff packs do you have installed? Every pack to date.
Steps: How can we find the bug ourselves? In my attempt to recreate this bug its in the lot type "Nightclub". In this lot set the weather to rain, set up a hot tub and a bar for drinks, the issue happens eventually, multiple sims may enter the hot tub whilst holding the drink and eventually it will occur. Although I'm not sure if drinks are directly responsible it seems to be the result of Umbrella's and rain. Hot tub is not covered by a roof. (Area in general is not covered)
What happens when the bug occurs? When the bug occurs you receive a lastexception and any sims within the hot tub shall be reset and drop any items they hold e.g. drinks and will be standing out of the tub, in general I believe this happens not only with the tub but in general so look out for sims that simply reset and cause an error, I don't think its purely on the hot tub.
What do you expect to see? No sims reset and dropping drinks and staying in hot tubs whilst it is raining rather than being glitched/reset out of them and other interactions.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The Sims 4 Seasons patch, it appeared only once the pack was available and happens during rain only from what I can tell, the issue cancels sim interactions and resets them makes them drop things they are holding e.g. food. It happens more frequently with Hot tubs.

This is on the current version of the game and I recreated this issue with mods and without and cleared my cache etc.

The issue according to the last exception seems to be heavily caused by the umbrella's from the little I can make of them.

Sims will drop what they are holding whenever this issue occurs, they wont drop the items however if it is in their inventory, the item dropping only applies to things they hold with their hands.

 When I retried creating this issue I did have MCcommand center installed everything else gone, however upon Seasons coming out I was playing in one of the city living lots with (even MC removed) and the issue was occurring with sims oddly resetting, however in this situation there were no hot tubs.

The issue appears to happen with MC and without so I'm not sure what it is in the base game but it appears to be umbrella's from the little I can tell.

4 Replies

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  • Hi @SimlishPopstar

    Would you be willing to share the save file with that lot with us? It would help us a lot!

    You can find instructions here.

    Thank you for report! and happy simming! :D

  • SimlishPopstar's avatar
    SimlishPopstar
    7 years ago

    At the  moment I'm doing a huge file transfer and its making my computer run very slowly for things like games (in general its slowed down a lot at the moment).

    Last I was playing I started a completely fresh save and deleted all my old saves (to have a clean start and test everything in particular since my old save had an issue with certain lots apparently).

    But during my last play I did very similar things to recreate the bug by accident since it just so happened to be the way I built the place, I got a lastexception however the sim reset or anything like that didn't seem occur so I'm not sure if I encountered something different but there was a hot tub present. 

    Point I will try to provide everything for a recreation and such but this file transfer may take longer than a day at least. Once the transfer is done I'll try recreating both issues on the game again for testing purposes since I think what I encountered was new.


    I've noticed as of the seasons patch the little island in Windenberg always seems to give lastexceptions when I play on it so I think that may be part of the new problem but I'll just have to wait and test stuff out first.

    I'm very sorry and I'll get back to this properly with new details once I check out the potential second error and my transfer is over! It was just bad timing on my end.

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