Forum Discussion

Re: Pre-order and DLC fighters locked

I pre ordered the digital deluxe version of ufc 5 and welterweight Bruce lee is locked 

13 Replies

  • FgThaLogo's avatar
    FgThaLogo
    Rising Newcomer
    2 years ago

    Same here. I read a few Reddit posts that say the welterweight one  is unlocked through career mode (which doesn’t make much sense to me)

  • patrickb1973's avatar
    patrickb1973
    New Hotshot
    2 years ago

    Burce Lee welterweight is not unlocked through career mode, already finished a career mode and still locked. This needs to get fixed and the missing ufc points. It would be fair if we received a compensation of some extra ufc points

  • I'm also missing the welterweight Bruce Lee still. Muhammad Ali has finally unlocked for me now though.

  • Weeks later most now unlocked except Bruce Lee in Yellow Tracksuit.  I think he is middleweight  ?   EA please fix unlock !

  • iVladManR's avatar
    iVladManR
    2 years ago
    @RogerRamjet77 Feel free to proceed with the refund. It's been 3 weeks, and they haven't done anything. Judging by the comments, the same story is with PGA Tour, and it was released on April 7th. EA is no longer EA.
  • It's been 3.5 weeks, and there's still no content. Eto pi3dec gospoda
  • @EA_Mako The silence here from EA is deafening - It looks like you're planning to take the same route as you did with the PGA Tour Deluxe content earlier this year where you just ignore it and hope the few people that are affected get frustrated and give up.

    I did as you advised and contacted EA help, they have been absolutely useless. Well they've been useless in providing any sort of help to the problem this thread has highlighted, however they've been very helpful in adding to my case that I'll be submitting to the fair trading commission here in Australia. Thankfully we have very strong consumer laws here, and what both Playstation and yourselves have done now are in breach of consumer law.

    I have them on record saying the problem is on your end and that I need to contact you, and now have you on record saying the problem is with Playstation and I need to contact them.

    News flash - It's not up to the consumer to run around in circles trying to figure out where the fault lies. It's up to you and Playstation to figure that out and provide a resolution to the consumer. You have advertised and sold a product, and then refused to provide any meaningful help when you did not deliver the content that was advertised.

    You may want to pass this on to the relevant internal department that deals with international consumer law, as with all the information I've compiled over the last 3 weeks (both with this UFC 5 problem, and also the earlier similar issue with PGA Tour) your company is in breach of consumer law here in Australia (and I assume the UK as well as they also have strong consumer laws).

  • arianak10's avatar
    arianak10
    2 years ago

    Hey if You have any info or petition let me know id like to help ive tried reaching out to them and asking for help but EA wont do * but give the run around or lame copy pasted excuses

  • patrickb1973's avatar
    patrickb1973
    New Hotshot
    2 years ago

    Hey @EA_Mako any update on when we can get the missing Welterweight Bruce Lee ?? It's been a couple weeks now. Why can we not get it as a loyalty reward for owning UFC 4 or maybe even for owning UFC 3 and UFC 4 ?? Or why not just give it to those that bought and pre ordered the deluxe edition ? Do something please because I am not going to buy the Bruce lee pack only for 1 character.

  • patrickb1973's avatar
    patrickb1973
    New Hotshot
    2 years ago

    Yes Bruce Lee Welterweight is now finally in the game for me.

  • fiqzxr's avatar
    fiqzxr
    2 years ago

    Same, are you already unlocked? Mine was locked

  • Patch 1.005 has been released, but the issues still haven't been resolved. Everything remains blocked, and the fighters purchased with in-game currency still haven't been unlocked. Messages sent since the release haven't received a response. This has gone too far. I think everyone knows who you really are 😉

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