Forum Discussion

Re: [FIXED] Photographs turn black (Patch 1.58.69)

Same issue here - I put some of the pictures in to the University chest while moving - figured it would be easier to put up when I move an all of them are black now. they were mostly copies but still what the heck

6 Replies

Replies have been turned off for this discussion
  • I got my pictures back yesterday by deleting all the files in the sims 4 folder that were not in a folder, the single files. I just deleted them as a last ditch effort and it work! BUT when I tried the save the game I got a pop- up saying that the game couldn't be saved. I looked it up online and was able to save by using save as. I don't know if you will get the same results but i figured I'd share. I also reset my game also before but the pictures didn't come back. I don't know if it was combination of the two or not.

  • lazarusinashes's avatar
    lazarusinashes
    New Traveler
    4 years ago

    This happened to me when I started running out of space on my computer. After I freed up some space, I got my pictures back. I hope that helps!

  • Sid1701d9's avatar
    Sid1701d9
    Seasoned Ace
    4 years ago
    @lazarusinashes It happens when the ownership of the photo is lost, because scratch is the link to where new objects are at and what lot owns them, now problems happen when multiple lots own the same pictures, since the picture frame pictures are also screen shots it makes even more harder. I wasn't able to duplicate it, but I know it happens to my pictures, and I don't know why or how. However, I am not too worried about it because all the information is still there to sell it, the picture is just gone. It makes it tough if you are using though pictures to decorate the sims house though for the pictures to disappear.
  • Zozza93's avatar
    Zozza93
    4 years ago

    @lazarusinashes please could you tell me more about this? My photos all turned black (see my post in this thread for more details) and one thing in common with you is I started to run out of space on my PC too. I've freed up space but the photos haven't come back yet. Did you do anything in particular before they came back

  • Zozza93's avatar
    Zozza93
    4 years ago

    @Sid1701d9 please could you tell me how to fix this in my game? See my previous posts for more details as I have already done some troubleshooting unsuccessfully.

  • LoosercapitalL's avatar
    LoosercapitalL
    4 years ago

    thank you for your reply. unfortunately on xbox there seems to be no way of doing that ☹️

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 2 hours ago