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MissBumbleBeex's avatar
4 years ago

[CD] Vets keep leaving clinic and wont treat my pet

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.84.171.1030
What expansions, game packs, and stuff packs do you have installed? cats and dogs
Steps: How can we find the bug ourselves? go to a vet clinic
What happens when the bug occurs? i take my sick pet to a vet clinic, the vet walks in and then leaves.
What do you expect to see? to go to the vet, check in, have the vet come to me, and treat my sick pet.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I am trying to take my sick pet to a vet. When i arrive, the vets are standing outside with me. I walk inside, use the podium to check my pet in and wait. The vets then proceed to come in side and then walk straight back out and disappear. I have tried going home and then coming back, didn't work. I have also tried deleting all the exam tables and replacing them, didn't work.

Also, i own a vet clinic myself, and when i am there, customers appear out the front and then disappear again, no one comes in, but if i run it from home, i get 10+ customers. I have tried to sell, and then rebuy that clinic and it still does the same thing.

I do not want to treat my own pet at the vet clinic that i own, i want to be able to go to a different clinic, which is also in a different world, to be treated like any other patient. 

Edit By Crinrict: Added Tag to Title

5 Replies

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  • I don't know if this is related but if you hire a vet, they won't stay for their shift either. They might treat one patient or they might just leave immediately. Vets should stay while the clinic is open or give some indication that they are tired and ready to leave. They definitely shouldn't just disappear for no apparent reason.

  • I am also having this issue.

    I have no CC/Mods installed.

    I have tried debugging everything/everyone on the lot to see if that will force a fix. The vet sim will then approach my pup like they are going to call back for examination but then just pets dog and walks away again. Have tried leaving vet clinic and coming back with different sim to sign dog in, still doesn't work.

    Is there a work around that I can heal my pet myself until this bug is fixed?

  • I, too, have recently experienced this problem. I had no previous issues with any of my mods until now. I even tried removing them and it did not solve the issue. I tried repairing the game and that fixed nothing. I tried removing certain save files and that also did nothing. I don't know what to do here. I can't treat my elderly, sick dog on my own and I am not sure what to do. Is there any update on this? 

  • Branwen84's avatar
    Branwen84
    Rising Traveler
    3 years ago

    I have just started getting this issue today, I was able to get my dogs treated before. As I've said on another thread, I have all packs and some kits.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hey all,

    Just checking in to see if anyone is still seeing this on a modless game as we've been unable to reproduce it on our end.

    If so please share your save file with us (instructions: http://x.ea.com/74420) so we can take a look.

    Thanks! 

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