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EA_Solaire's avatar
EA_Solaire
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3 years ago

Re: [PS4] Can't change Roof patterns and objects

Hey there @0f8zjo4xlp6t,

What's happening exactly when you head into Build Mode and try to access Roof Patterns- are you unable to click the Roof Patterns, or is that section missing entirely from your Build Mode?

Would you be able to attach some screenshots to your post for me please? 

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  • @EA_Solaire wrote:

    Hey there @0f8zjo4xlp6t,

    What's happening exactly when you head into Build Mode and try to access Roof Patterns- are you unable to click the Roof Patterns, or is that section missing entirely from your Build Mode?

    Would you be able to attach some screenshots to your post for me please? 


    It's like my cursor hits an invisible wall when I get close to Roof patterns. I play the Sims 4 on the PS4. 

    Here's an image of what I'm talking about. 

    Can't move past where my cursor is on the image and can only click on the Roof, but not the pattern swatch or the chimney. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @0f8zjo4xlp6t 

    Thanks for those details! Let's try a full uninstall and reinstall of The Sims, let me know if that clears the issue up for you. 

  • Didn't work. :/ 

    I think this might just be a legitimate bug right now. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @0f8zjo4xlp6t 

    I've moved your post over to the Bug Reports section, could you fill this template out for me please?

    Product: 
    Platform:
    Which language are you playing the game in?:
    How often does the bug occur?:
    What is your current game version number?:
    What expansions, game packs, and stuff packs do you have installed?:
    Steps: How can we find the bug ourselves?:
    What happens when the bug occurs?:
    What do you expect to see?:
    Have you installed any customization with the game, e.g. Custom Content or Mods?:
    Did this issue appear after a specific patch or change you made to your system?:

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